Account

Last modified by Aysegül Omus on 2025/01/31 16:10

CIT Account Information

1. Overview

The ITO has its own credentials for students and employees. There are 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:

  • a student per email after your matriculation
  • an employee from your chair IT-administrator during the hiring process
  • Guests or assistants after being hired by the chair administrator
    Below is an overview of the different credentials for a ficticious Max Mustermann.
 ACC-TypeCredential-pattern Example Where to get it? Used in
CIT

@cit.tum.de

@in.tum.de

@edu.tum.de

musterma@cit.tum.de
  • CIT Employee/Guest/external student: Chair IT-Administrator
  • CIT Student: CIT credentials will be sent to the TUM account
Email Web Client 
Print via Q Pilot
Ssh Access
TUM@tum.de, 
@mytum.de
lr89ito@mytum.de
max.mustermann@tum.de
TUMOnline
Moodle
Information on the TUM guest account

FAQ TUMonline : https: www.it.tum.de/it/faq/it-dienste/tumonline/

2. CIT Credentials

2.1 Students

At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the TUM / TUM identifier.

2.1.1. Services for Students

Below is a list of the services and the required credentials for them:

 Service Description Credentials
 TUMOnline  Administration of studies, exam registration, schedule etc.  TUM
 TUM Mail  Checking your TUM Emails TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de Outlook Webaccess  TUM
CIT Mail  Checking your CIT ID,  https://webmail.cit.tum.de, or pop/imap (Instructions for mail setup hereCIT
 Ucentral  Ucentral has the following options: print documents, CIT-Mail-setup, Windows password reset, CIT password reset CIT
 Print FMI  Print documents on Xerox printers (00.07.023) (Instructions hereCIT
 Blackboxes FMI  Log in onto the PC's in the PC-rooms ( Windows, Linux, Games) CIT
 Shell access via SSH  Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) CIT
 Qpilot    Printing out documents on the Xerox printers (instructions are available here). CIT
My.ITO PortalThe CIT certificate (user certificate) can be applied for and downloaded after getting the emil from our systems group on the My.ITO PortalCIT

2.1.2. Renewal of CIT-account (credentials)

2.1.2.1 matriculated

 The student CIT Account is automatically renewed, as long a TUM Account is active.

  • The TUMUID (TUM-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
  • All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
  • If you dont react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
       *By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi

The account information looks like this for a guest:
ucentral: Renew your RBG account - Mozilla Firefox_078.jpg

2.1.2.2 exmatriculated

If you are no longer a Student of TUM, you will receive an email when your account expires, informing you, that your account will be deleted shorty.

You have the option to renew your account for a shorter period of time, by following the link in the email.

If a guestaccount is required, please refer to your chairs IT-administrator, in order for him to request it through the proper channels.

More information can be found here.

2.2. Employee

2.2.1. Services for employees

Below is a list of the services and the required credentials for them:

 Service Description Credentials
 TUMOnline  Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails  TUM
 Studisoft  Download Software, MS Campus EES, Microsoft Imagine Premium  TUM
 TUM Mail  Cheking the TUM Mail,  TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de Outlook Webaccess  TUM
CIT Mail  Checking your CIT Mail, https://webmail.cit.tum.de  or pop/imap (Instructions for mail setup hereCIT
 Qpilot   Printing out documents on the Xerox printers (instructions are available here). CIT
 Ucentral  The following options are available on ucentral  in.tum , set Windows password, change CIT password. Activate printer for FollowMe  CIT
 Shell access via SSH  Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de)  CIT
 Shell access via SSH  Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) CIT
 Blackboxes (Chair)  Log in onto Dell Blackboxen. CIT
My.ITO Portalapplying for the CIT certificate, downloading the CIT certificate, changing the CIT mail settings, ordering Software, Hardware and Supplies, activating the Xerox printer for FollowMe,changing the CIT passwordCIT

2.2.2. Creating a Useraccount

Employees who have an CIT account, have access to central services of the ITO and CIT credentials  for the Rechnerhalle. In order for a new employee account to be generated, a user application is required. This can be done by one of two possible ways:

2.2.2.1. Automatic generation

When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.

The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.

 Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.

Then can the employee activate his account via Ucentral by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).

2.2.2.2. Manual generation

 If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.

  • The rest of the process is identical to 2.2.2.1

2.2.3. Renewal of CIT-account (credentials)

2.2.3.1. Employee

 If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.

  • The TUMUID (TUM-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
  • The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the TUM-credentials in order to renew the account.
  • If the TUM-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
  • If the TUM-credentials are entered in the ucentral webaccess within 30 days, the account will be renewed automatically.
  • If the employee does not react to the email, the account will be deactivated after 30 days and then be deleted after another 30 days.
    By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi

The account information looks like this for a guest:
ucentral: Renew your RBG account - Mozilla Firefox_078.jpg

2.2.3.2. End of employment

 After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account

  • The email informs the user, that emails will only be received and sent for 1 month and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
  • If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later

Exception: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.

2.3. Guest

2.3.1 Guests without CIT-credentials

 If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.

 Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.

Then can the guest activate his account via Ucentral by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).

2.4. External Students or student assistant

 A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.

 External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:

 First name,

  • Surname,
  • Date of birth,
  • Matriculation number,
  • TUM identifier (e.g. lr89ito)
  • Degree program,
  • Reason for the application

3. Changing of the CIT Passwort

The CIT password must be reset in the following cases:
   1 when a new one is created so that the account is activated
   2 if the password has been forgotten

Employees, students and guests can change the CIT password themselves via this link if the TUM identifier (tumuid) is entered in the StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.

If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:

  •  First name,
  • Surname,
  • Date of birth,
  • Matriculation number,
  • TUM identifier (e.g. lr89ito)