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Wiki source code of CIT Account

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1 = CIT Account Information =
2
3 {{toc/}}
4
5 == 1. Overview ==
6
7 The ITO has its own credentials for students, employees, and guests. Please note that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
8
9 * a student per email after your matriculation
10 * An employee from your chair's IT department during the hiring process
11 * Guests or assistants, after being hired by the chair administrator
12 Below is an overview of the different credentials for a fictitious Max Mustermann.
13
14 |= ACC-Type|=(% style="width: 141px;" %)Credential-pattern|=(% style="width: 219px;" %) Example|= **Where to get it?**|= **Used in**
15 |=CIT|(% style="width:141px" %)(((
16 @cit.tum.de
17
18 @cit.tum.edu
19 )))|(% style="width:219px" %)(((
20 [[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]
21
22 [[max.mustermann@cit.tum.de>>mailto:max.mustermann@cit.tum.de]]
23 )))|(((
24 * CIT Employee/Guest/external student: Chair IT-Administrator
25 * CIT Student: CIT credentials will be sent to the TUM account
26 )))|[[Email Web Client >>https://webmail.cit.tum.de/]]
27 [[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
28 [[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
29 |=TUM|(% style="width:141px" %)@tum.de, 
30 @mytum.de|(% style="width:219px" %)[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]], 
31 [[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]|(((
32 * CIT Employee:  chair admin or Contact us by email to [[tum-account@ito.cit.tum.de>>mailto:tum- account@ito.cit.tum.de]]
33 * CIT Guest/assistant: Supervisor must fill out this form:[[https:~~/~~/collab.dvb.bayern/display/TUMcitforms/Guest+registration+form>>https://collab.dvb.bayern/display/TUMcitforms/Guest+registration+form]]
34 )))|[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
35 [[Moodle>>https://www.moodle.tum.de/]]
36 [[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
37
38 **__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
39
40 == 2. CIT Credentials ==
41
42 === 2.1 Students ===
43
44 At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email containing their identification and activation links. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science, or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the TUM / TUM identifier.
45
46 ==== 2.1.1. Services for Students ====
47
48 Below is a list of the services and the required credentials for them:
49
50 |= Service|= Description|= Credentials
51 | TUMOnline | Administration of studies, exam registration, schedule, etc. | TUM
52 | TUM Mail | Checking your TUM Emails TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
53 |CIT Mail | Checking your CIT ID, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
54 |[[My.ITO Portal>>https://my.ito.cit.tum.de]]|Activate the printer for FollowMe, CIT-Mail setup, CIT password reset, request for CIT and TUM certificates, download the CIT and TUM certificates|CIT
55 | Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenrechnerhalle.WebHome]]) |CIT
56 | Blackboxes FMI | [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] to the PC's in the [[PC-rooms>>CIT.ITO.Docs.Services.ComputerRooms.WebHome]] ( Windows, Linux, Games) |CIT
57 | Shell access via SSH | Remote access to the home directory for students (ssh musterma@halle.cit.tum.de) |CIT
58 | [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
59 |Keycloak SSO|Single-Sign On Application for different services (e.g., [[CIT BBB>>doc:CIT.ITO.Docs.Services.BigBlueButton.WebHome]], this wiki, ...). Only username **without** @cit.tum.de!|CIT
60
61 ==== 2.1.2. Renewal of CIT-account (credentials) ====
62
63 ===== **2.1.2.1 matriculated** =====
64
65 The student CIT Account is automatically renewed as long as the TUM Account is active.
66
67 * The TUMUID (TUM-credentials) entry in the database is required for this. For new students, this entry already exists. For older students, however, the entry might be missing
68 * All expired accounts (due to the missing TUMUID entry) are marked for deletion 4 times a year, and the user is contacted via email to inform them that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
69 * If you don't react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
70 *By following this link, you can check when your Account expires and enter your TUM credentials if necessary: [[https:~~/~~/my.ito.cit.tum.de/reset_password/>>https://my.ito.cit.tum.de/reset_password/]]
71
72 The account information looks like this for a guest:
73 [[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||height="438" width="836"]]
74
75 ===== **2.1.2.2 exmatriculated** =====
76
77 If you are no longer a TUM student, you will receive an email when your account expires, notifying you that it will be deleted shortly.
78
79 You can renew your account for a shorter period by following the link in the email.
80
81 If a guest account is required, please refer to your chair's IT administrator to request it through the proper channels.
82
83 More information can be found [[here>>https://my.ito.cit.tum.de/reset_password/]].
84
85 === 2.2. Employee ===
86
87 ==== 2.2.1. Services for employees ====
88
89 Below is a list of the services and the required credentials for them:
90
91 |=(% style="width: 182px;" %) Service|=(% style="width: 917px;" %) Description|= Credentials
92 |(% style="width:182px" %) TUMOnline |(% style="width:917px" %) Forwarding of TUM E-Mails, Administration of E-Mail addresses, Sync+Share, calendar, checking the TUM E-Mails | TUM
93 |(% style="width:182px" %) Studisoft |(% style="width:917px" %) Download Software, MS Campus EES, Microsoft Imagine Premium | TUM
94 |(% style="width:182px" %) TUM Mail |(% style="width:917px" %) Cheking the TUM Mail, TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
95 |(% style="width:182px" %)CIT Mail |(% style="width:917px" %) Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
96 |(% style="width:182px" %) [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |(% style="width:917px" %) Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
97 |[[My.ITO Portal>>https://my.ito.cit.tum.de]]|(% style="width:917px" %)Activate the printer for FollowMe, CIT-Mail setup, CIT password reset, request for CIT and TUM certificates, download the CIT certificate, order the software, hardware, and Supplies|CIT
98 |(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for informatics employees (ssh musterma@lxhalle.cit.tum.de) | CIT
99 |(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
100 |(% style="width:182px" %) Blackboxes (Chair) |(% style="width:917px" %) [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] to Dell Blackboxen. |CIT
101
102 ==== 2.2.2. Creating a User Account ====
103
104 Employees with a CIT account have access to the ITO's central services and to CIT credentials for the Rechnerhalle. To generate a new employee account, a user application is required. This can be done in one of two possible ways:
105
106 ===== **2.2.2.1. Automatic generation** =====
107
108 When a new CIT faculty member starts working, the ITO is contacted directly, and the user application is automatically generated.
109
110 The chair's IT Administrator is then contacted via email to confirm the user account in StrukturDB.
111
112 Once the guest account is created, the chair administrator will receive an email with the ID and activation link.
113
114 Then, the employee can activate his account via [[My.ITO Portal>>https://my.ito.cit.tum.de]] by signing the user guidelines and setting their password (if the TUM ID is registered in the Database).
115
116
117 ===== **2.2.2.2. Manual generation** =====
118
119 If the user application is not generated automatically, the chair's IT administrator can generate it directly in StrukturDB for an employee.
120
121 * The rest of the process is identical to 2.2.2.1
122
123 ==== 2.2.3. Renewal of CIT-account (credentials) ====
124
125 ===== **2.2.3.1. Employee** =====
126
127 If the CIT account is linked to the TUM Account, it is automatically renewed as long as the TUM account is active.
128
129 * The TUMUID (TUM-credentials) entry in the database is required for this. For new employees, this entry already exists. For some older employees, however, the entry might be missing
130 * The chairs' IT administrators are contacted via email when the accounts are marked for deletion, and they can enter their TUM credentials to renew the accounts.
131 * If the TUM credentials are not entered, the user will be contacted 1-2 weeks later via email and will be informed that the account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website ([[https:~~/~~/my.ito.cit.tum.de/reset_password/>>https://my.ito.cit.tum.de/reset_password/]]
132 * If the TUM credentials are entered in UCentral within 30 days, the account will be automatically renewed.
133 * If the employee does not react to the email, the account will be deactivated after 30 days and then be deleted after another 30 days.
134 By following this link, you can check when your Account expires and enter your TUM credentials if necessary: [[https:~~/~~/my.ito.cit.tum.de/reset_password/>>https://my.ito.cit.tum.de/reset_password/]]
135
136 The account information looks like this for a guest:
137 [[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||width="800"]]
138
139 ===== **2.2.3.2. End of employment** =====
140
141 After the expiration of the CIT-account (exmatriculation or end of employment), an email will be sent to the corresponding @cit.tum.de email account
142
143 * The email informs the user that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
144 * If the account is needed in the future, you can also contact your chair's IT administrator to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days, and then deleted another 30 days later
145
146 **Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g., 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
147
148 === 2.3. Guest ===
149
150 ==== 2.3.1 Guests without CIT-credentials ====
151
152 If a guest of the CIT needs a CIT account, he/she can contact their IT administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
153
154 Once the guest account is created, the chair administrator will receive an email with the ID and activation link.
155
156 Then, the guest can activate his account via [[MyITO>>https://my.ito.cit.tum.de]] by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).
157
158 === 2.4. External Students or student assistant ===
159
160 A student assistant who is not studying at the CIT faculty and works at a CIT chair can have the chair's administrator apply for a student account in StrukturDB on their behalf.
161
162 External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
163
164 First name,
165
166 * Surname,
167 * Date of birth,
168 * Matriculation number,
169 * TUM identifier (e.g., lr89ito)
170 * Degree program,
171 * Reason for the application
172
173 == 3. Changing of the CIT Password ==
174
175 The CIT password must be reset in the following cases:
176 ~1. When a new one is created, so that the account is activated
177 2. If the password has been forgotten
178
179 Employees, students, and guests can change their CIT passwords themselves via this link if their TUM identifier (tumuid) is registered in StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.
180
181 If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
182
183 * First name,
184 * Surname,
185 * Date of birth,
186 * Matriculation number,
187 * TUM identifier (e.g., lr89ito)