Wiki source code of CIT Account

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1 = CIT Account Information =
2
3 {{toc/}}
4
5 == 1. Overview ==
6
7 The ITO has its own credentials for students and employees. There are 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
8
9 * a student per email after your matriculation
10 * an employee from your chair IT-administrator during the hiring process
11 * Guests or assistants after being hired by the chair administrator
12 Below is an overview of the different credentials for a ficticious Max Mustermann.
13
14 |= ACC-Type|=(% style="width: 141px;" %)Credential-pattern|=(% style="width: 219px;" %) Example|= **Where to get it?**|= **Used in**
15 |=CIT|(% style="width:141px" %)(((
16 @cit.tum.de
17
18 @in.tum.de
19
20 @edu.tum.de
21 )))|(% style="width:219px" %)[[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]|(((
22 * CIT Employee/Guest/external student: Chair IT-Administrator
23 * CIT Student: CIT credentials will be sent to the TUM account
24 )))|[[Email Web Client >>https://webmail.cit.tum.de/]]
25 [[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
26 [[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
27 |=TUM|(% style="width:141px" %)@tum.de, 
28 @mytum.de|(% style="width:219px" %)[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]], 
29 [[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]|(((
30 * CIT Employee:  chair admin or Contact us by email to [[tum- account@ito.cit.tum.de>>mailto:tum- account@ito.cit.tum.de]]
31 * CIT Guest/assistant: Supervisor must fill out this form:[[https:~~/~~/collab.dvb.bayern/display/TUMcitforms/Guest+registration+form>>https://collab.dvb.bayern/display/TUMcitforms/Guest+registration+form]]
32 )))|[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
33 [[Moodle>>https://www.moodle.tum.de/]]
34 [[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
35
36 **__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
37
38 == 2. CIT Credentials ==
39
40 === 2.1 Students ===
41
42 At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the TUM / TUM identifier.
43
44 ==== 2.1.1. Services for Students ====
45
46 Below is a list of the services and the required credentials for them:
47
48 |= Service|= Description|= Credentials
49 | TUMOnline | Administration of studies, exam registration, schedule etc. | TUM
50 | TUM Mail | Checking your TUM Emails TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
51 |CIT Mail | Checking your CIT ID, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
52 | Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, CIT-Mail-setup, Windows password reset, CIT password reset |CIT
53 | Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenrechnerhalle.WebHome]]) |CIT
54 | Blackboxes FMI | [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] onto the PC's in the [[PC-rooms>>CIT.ITO.Docs.Services.ComputerRooms.WebHome]] ( Windows, Linux, Games) |CIT
55 | Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) |CIT
56 | [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
57 |[[My.ITO Portal>>https://my.ito.cit.tum.de]]|The CIT certificate (user certificate) can be applied for and downloaded after getting the emil from our systems group on the[[ My.ITO Portal>>https://my.ito.cit.tum.de]]|CIT
58
59 ==== 2.1.2. Renewal of CIT-account (credentials) ====
60
61 ===== **2.1.2.1 matriculated** =====
62
63 The student CIT Account is automatically renewed, as long a TUM Account is active.
64
65 * The TUMUID (TUM-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
66 * All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
67 * If you dont react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
68 *By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
69
70 The account information looks like this for a guest:
71 [[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||height="438" width="836"]]
72
73 ===== **2.1.2.2 exmatriculated** =====
74
75 If you are no longer a Student of TUM, you will receive an email when your account expires, informing you, that your account will be deleted shorty.
76
77 You have the option to renew your account for a shorter period of time, by following the link in the email.
78
79 If a guestaccount is required, please refer to your chairs IT-administrator, in order for him to request it through the proper channels.
80
81 More information can be found [[here>>Informatik.Helpdesk.Account||anchor="A_2.3._Gast"]].
82
83 === 2.2. Employee ===
84
85 ==== 2.2.1. Services for employees ====
86
87 Below is a list of the services and the required credentials for them:
88
89 |=(% style="width: 182px;" %) Service|=(% style="width: 917px;" %) Description|= Credentials
90 |(% style="width:182px" %) TUMOnline |(% style="width:917px" %) Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | TUM
91 |(% style="width:182px" %) Studisoft |(% style="width:917px" %) Download Software, MS Campus EES, Microsoft Imagine Premium | TUM
92 |(% style="width:182px" %) TUM Mail |(% style="width:917px" %) Cheking the TUM Mail, TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
93 |(% style="width:182px" %)CIT Mail |(% style="width:917px" %) Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
94 |(% style="width:182px" %) [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |(% style="width:917px" %) Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
95 |(% style="width:182px" %) [[Ucentral >>https://ucentral.in.tum.de]]|(% style="width:917px" %) The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum , set Windows password, change CIT password. Activate printer for FollowMe  |CIT
96 |(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | CIT
97 |(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
98 |(% style="width:182px" %) Blackboxes (Chair) |(% style="width:917px" %) [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] onto Dell Blackboxen. |CIT
99 |(% style="width:182px" %)[[My.ITO Portal>>url:https://my.ito.cit.tum.de]]|(% style="width:917px" %)applying for the CIT certificate, downloading the CIT certificate, changing the CIT mail settings, ordering Software, Hardware and Supplies, activating the Xerox printer for FollowMe,changing the CIT password|CIT
100
101 ==== 2.2.2. Creating a Useraccount ====
102
103 Employees who have an CIT account, have access to central services of the ITO and CIT credentials  for the Rechnerhalle. In order for a new employee account to be generated, a user application is required. This can be done by one of two possible ways:
104
105 ===== **2.2.2.1. Automatic generation** =====
106
107 When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.
108
109 The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.
110
111 Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
112
113 Then can the employee activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).
114
115
116 ===== **2.2.2.2. Manual generation** =====
117
118 If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.
119
120 * The rest of the process is identical to 2.2.2.1
121
122 ==== 2.2.3. Renewal of CIT-account (credentials) ====
123
124 ===== **2.2.3.1. Employee** =====
125
126 If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.
127
128 * The TUMUID (TUM-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
129 * The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the TUM-credentials in order to renew the account.
130 * If the TUM-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
131 * If the TUM-credentials are entered in the ucentral webaccess within 30 days, the account will be renewed automatically.
132 * If the employee does not react to the email, the account will be deactivated after 30 days and then be deleted after another 30 days.
133 By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
134
135 The account information looks like this for a guest:
136 [[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||width="800"]]
137
138 ===== **2.2.3.2. End of employment** =====
139
140 After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
141
142 * The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
143 * If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
144
145 **Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
146
147 === 2.3. Guest ===
148
149 ==== 2.3.1 Guests without CIT-credentials ====
150
151 If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
152
153 Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
154
155 Then can the guest activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).
156
157 === 2.4. External Students or student assistant ===
158
159 A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.
160
161 External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
162
163 First name,
164
165 * Surname,
166 * Date of birth,
167 * Matriculation number,
168 * TUM identifier (e.g. lr89ito)
169 * Degree program,
170 * Reason for the application
171
172 == 3. Changing of the CIT Passwort ==
173
174 The CIT password must be reset in the following cases:
175 1 when a new one is created so that the account is activated
176 2 if the password has been forgotten
177
178 Employees, students and guests can change the CIT password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the TUM identifier (tumuid) is entered in the StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.
179
180 If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
181
182 * First name,
183 * Surname,
184 * Date of birth,
185 * Matriculation number,
186 * TUM identifier (e.g. lr89ito)