Changes for page CIT Account

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1		-= CIT/ITO Account Information =
	1	+= CIT Account Information =
2	2
3		-
4		-
5		-
6		-
7		-
8	8	{{toc/}}
9	9
10		-
11	11	== 1. Overview ==
12	12
13		-The ITO has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the ITO credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
	7	+The ITO has its own credentials for students and employees. There are 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
14	14
15	15	* a student per email after your matriculation
16	16	* an employee from your chair IT-administrator during the hiring process
...	...	@@ -17,28 +17,17 @@
17	17	* Guests or assistants after being hired by the chair administrator
18	18	Below is an overview of the different credentials for a ficticious Max Mustermann.
19	19
20		-**Note**: during the corona time you can get your ITO ID from the ITO. To do this, please write an email to ITO@in.tum.de with the following information:
21		-
22		- First name,
23		-
24		-* Surname,
25		-* Date of birth,
26		-* Matriculation number,
27		-* LRZ identifier (e.g. lr89ITO)
28		-* Degree program,
29		-* Reason for the application
30		-
31	31	|= ACC-Type|=Credential-pattern|= Example|= **Where to get it?**|= **Used in**
32		-|=ITO Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@ma.tum.de]]|(((
	15	+|=ITO Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]|(((
33	33	* Employee/Guest/external student: Chair IT-Administrator
34		-* Student: contact with ITO@cit.tum.de
35		-)))|[[Email Web Client >>https://webmail.in.tum.de/]]
	17	+* Student: contact with citkennung@cit.tum.de
	18	+)))|[[Email Web Client >>https://webmail.cit.tum.de/]]
36	36	\\[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
37		-[[Ssh Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
38		-\\[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
	20	+[[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
	21	+\\[[Ssh Access Informatics>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
39	39
40		-|=LRZ|@ tum.de,
41		-@mytum.de|[[lr89RBG@mytum.de>>mailto:lr89rbg@mytum.de]],
	23	+|=LRZ|@tum.de,
	24	+@mytum.de|[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]],
42	42	[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]| |[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
43	43	\\[[Moodle>>https://www.moodle.tum.de/]]
44	44	\\[[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
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45	45
46	46	**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
47	47
48		-== 2. ITO Credentials (cit.tum) ==
	31	+== 2. CIT Credentials ==
49	49
50	50	=== 2.1 Students ===
51	51
52		-At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a ITO-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This ITO-account is entirely seperate form the LRZ- / TUM-credentials
	35	+At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the LRZ / TUM identifier.
53	53
54		-**Note**: during the corona time you can get your ITO ID from the ITO. To do this, please write an email to support@ito.cit.tum.de with the following information:
	37	+**Note**: Guest students can also apply for a CIT ID from IT Operations. To do this, please write an email to support@ito.cit.tum.de with the following information:
55	55
56	56	First name,
57	57
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69	69	|= Service|= Description|= Credentials
70	70	| TUMOnline | Administration of studies, exam registration, schedule etc. | LRZ / TUM / own E-Mail address
71	71	| TUM Mail | Checking your TUM Emails LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
72		-| IN.TUM Mail | Checking your ITO (IN.TUM) Mail, ITO-ID@in.tum.de, https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.How can I set up the CIT Mail Account?.WebHome]]) | ITO (CIT.TUM )
73		-| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, ITO password reset | ITO (CIT.TUM )
74		-| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | ITO (CIT.TUM )
75		-| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | ITO (CIT.TUM )
76		-| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | ITO (CIT.TUM )
77		-| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | ITO (CIT.TUM )
	55	+| IN.TUM Mail | Checking your ITO (IN.TUM) Mail, ITO-ID@in.tum.de, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
	56	+| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, ITO password reset |CIT
	57	+| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) |CIT
	58	+| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) |CIT
	59	+| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) |CIT
	60	+| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
78	78
79		-==== 2.1.2. Renewal of ITO-account (credentials) ====
	62	+==== 2.1.2. Renewal of CIT-account (credentials) ====
80	80
81	81	===== 2.1.2.1 matriculated =====
82	82
83		- The student ITO Account is automatically renewed, as long a TUM Account is active
	66	+ The student CIT Account is automatically renewed, as long a TUM Account is active.
84	84
85	85	* The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
86	86	* All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
...	...	@@ -109,28 +109,25 @@
109	109	|= Service|= Description|= Credentials
110	110	| TUMOnline | Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | LRZ / TUM / own mail address
111	111	| Studisoft | Download Software, MS Campus EES, Microsoft Imagine Premium | LRZ / TUM
112		-|[[ Software-ordering >>ssp.rbg.tum.de/order]]| Order chargeable Software | CIT.TUM / certificate (from[[ ssp.rbg.tum.de>>ssp.rbg.tum.de]])
113		-|[[ Hardware-ordering >>ssp.rbg.tum.de/order]]| Order Hardware and Supplies | CIT.TUM / certificate (from[[ ssp.rbg.tum.de>>ssp.rbg.tum.de]])
	95	+|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order chargeable Software |CIT
	96	+|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order Hardware and Supplies | CIT
114	114	| TUM Mail | Cheking the TUM Mail, LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
115		-| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail, ITO-ID@in.tum.de / ITO-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.How can I set up the CIT Mail Account?.WebHome]]) | ITO (CIT.TUM )
116		-| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | ITO (CIT.TUM )
117		-| [[Ucentral IN>>ucentral.in.tum.de]]| The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  | ITO (IN.TUM )
118		-| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | ITO (CIT.TUM )
119		-| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) | ITO (CIT.TUM )
120		-| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. | ITO (CIT.TUM )
121		-| [[Ucentral MA>>ucentral.ma.tum.de]]| The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]: in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  | ITO (CIT.TUM )
	98	+|CIT Mail | Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
	99	+| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
	100	+| [[Ucentral >>https://ucentral.in.tum.de]]| The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |CIT
	101	+| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | CIT
	102	+| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
	103	+| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. |CIT
122	122
123		-| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
124		-
125	125	==== 2.2.2. Creating a Useraccount ====
126	126
127		-Employees who have an ITO account, have access to central services of the ITO and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
	107	+Employees who have an CIT account, have access to central services of the ITO and credentials  for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
128	128
129	129	===== 2.2.2.1. Automatic generation =====
130	130
131		-When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the ITO directly and the user application is automatically generated.
	111	+When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.
132	132
133		-The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukurDB.
	113	+The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.
134	134
135	135	Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the ITO with his/her official identification papers and after the user aggreement has been signed.
136	136
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148	148
149	149	===== 2.2.3.1. Employee =====
150	150
151		- If the ITO (in.tum/ma.tum) account is linked to the TUM Account, the ITO account is automatically renewed, as long as the TUM account is active.
	131	+ If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.
152	152
153	153	* The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
154	154	* The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
...	...	@@ -162,26 +162,26 @@
162	162
163	163	===== 2.2.3.2. End of employment =====
164	164
165		- After the expiration of the ITO-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
	145	+ After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
166	166
167	167	* The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
168	168	* If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
169	169
170		-**Exception**: If an employee leaves the informatics/mathematics faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
	150	+**Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
171	171
172	172	=== 2.3. Guest ===
173	173
174		-==== 2.3.1 Guests without ITO-credentials ====
	154	+==== 2.3.1 Guests without CIT-credentials ====
175	175
176		- If a guest of the informatics or mathematics faculty needs an ITO account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
	156	+ If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
177	177
178	178	Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the ITO Systemsgroup or the ITO or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
179	179
180		-=== 2.4. External Students or student assistant ===
	160	+=== 2.4. External Students or student assistant ===
181	181
182		- A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the StrukturDB for him.
	162	+ A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.
183	183
184		- External students or auditors can get their ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
	164	+ External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
185	185
186	186	First name,
187	187
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192	192	* Degree program,
193	193	* Reason for the application
194	194
195		-== 3. Changing of the ITO Passwort ==
	175	+== 3. Changing of the CIT Passwort ==
196	196
197		-The ITO password must be reset in the following cases:
	177	+The CIT password must be reset in the following cases:
198	198	1 when a new one is created so that the account is activated
199	199	2 if the password has been forgotten
200	200
201		-Employees, students and guests can change the ITO password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The ITO account is linked to the TUM account, so this entry is necessary.
	181	+Employees, students and guests can change the CIT password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.
202	202
203	203	If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
204	204