Changes for page CIT Account

Last modified by Jonas Jelten on 2025/02/04 15:05

From 23.2 to 23.1

From version 23.1

edited by Aysegül Omus
on 2025/01/31 16:02

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To version 1.1

edited by wikibot
on 2023/02/05 20:31

Change comment: Imported from foswiki

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--XWiki.kahraman
++XWiki.wikibot

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--= CIT Account Information =
++= RBG Account Information =
++
++
++
++
++
  {{toc/}}
++
  == 1. Overview ==
--The ITO has its own credentials for students and employees. There are 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
--
++The RBG has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the RBG credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
  * a student per email after your matriculation
  * an employee from your chair IT-administrator during the hiring process
  * Guests or assistants after being hired by the chair administrator
  Below is an overview of the different credentials for a ficticious Max Mustermann.
--|= ACC-Type|=Credential-pattern|= Example|= **Where to get it?**|= **Used in**
--|=CIT Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]|(((
--* Employee/Guest/external student: Chair IT-Administrator
--* Student: contact with citkennung@cit.tum.de
--)))|[[Email Web Client >>https://webmail.cit.tum.de/]]
--\\[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
--[[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
--\\[[Ssh Access Informatics>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
++**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
++
++ First name,
++* Surname,
++* Date of birth,
++* Matriculation number,
++* LRZ identifier (e.g. lr89rbg)
++* Degree program,
++* Reason for the application
++
++|= ACC-Type|= Credential-pattern|= Example|= **Where to get it?**|= **Used in
++**
++| RBG-Maths | <Credentails>@ma.tum.de | musterma@ma.tum.de |
++
++{{html wiki="true"}}
++<ul> <li>Employee/Guest/external student: Chair IT-Administrator</li> <li>Student:contact with rbg@in.tum.de</li></ul>
++{{/html}}
++
++ |
++[[Email Web Client Mathematics>>https://webmail.ma.tum.de/]]
--|=TUM|@tum.de,
--@mytum.de|[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]],
--[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]| |[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
--\\[[Moodle>>https://www.moodle.tum.de/]]
--\\[[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
++[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
++[[Ssh Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
++
++[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
++
++| RBG-Informatics | <Credentials>@in.tum.de | musterma@in.tum.de |
--**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
++{{html wiki="true"}}
++<ul> <li>Employee/Guest/external student: Chair IT-Administrator</li> <li>Student: contact with rbg@in.tum.de</li></ul>
++{{/html}}
--== 2. CIT Credentials ==
++ | ^
++| LRZ | <LRZ-identification> @ tum.de,
++ ...
++ (Where <Credentials> can take different
++ forms)
++ | lr89rbg@mytum.de,
++ max.mustermann@tum.de,
++ ... |
++{{html wiki="true"}}
++<ul> <li> **Students**: Will be awarded when applying via TUMOnline. [[Here>>https://wiki.tum.de/pages/viewpage.action?pageId=155225813]] you can find more information.</li> <li> **Employees**: You can find detailed information [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=58733121]]</li></ul>
++{{/html}}
++
++ <p >
++ |
++ [[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
++
++ [[Moodle>>https://www.moodle.tum.de/]]
++
++ [[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
++
++
++**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline/
++
++== 2. RBG Credentials (in.tum/ma.tum) ==
++
  === 2.1 Students ===
--At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the TUM / TUM identifier.
++At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a RBG-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This in.tum- / RBG-account is entirely seperate form the LRZ- / TUM-credentials
++**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
++
++ First name,
++* Surname,
++* Date of birth,
++* Matriculation number,
++* LRZ identifier (e.g. lr89rbg)
++* Degree program,
++* Reason for the application
++
  ==== 2.1.1. Services for Students ====
  Below is a list of the services and the required credentials for them:
--
  |= Service|= Description|= Credentials
--| TUMOnline | Administration of studies, exam registration, schedule etc. | TUM
--| TUM Mail | Checking your TUM Emails TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
--|CIT Mail | Checking your CIT ID,  [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
--| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, CIT-Mail-setup, Windows password reset, CIT password reset |CIT
--| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenrechnerhalle.WebHome]]) |CIT
--| Blackboxes FMI | [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] onto the PC's in the [[PC-rooms>>CIT.ITO.Docs.Guides.RechnerHallen.WebHome]] ( Windows, Linux, Games) |CIT
--| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) |CIT
--| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  |  Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
--|[[My.ITO Portal>>https://my.ito.cit.tum.de]]|The CIT certificate (user certificate) can be applied for and downloaded after getting the emil from our systems group on the[[ My.ITO Portal>>https://my.ito.cit.tum.de]]|CIT
++| TUMOnline | Administration of studies, exam registration, schedule etc. | LRZ / TUM / own E-Mail address
++| TUM Mail | Checking your TUM Emails !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
++| IN.TUM Mail | Checking your RBG (IN.TUM) Mail,  !RBG-ID@in.tum.de,  https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | RBG (IN.TUM)
++| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, RBG password reset | RBG (IN.TUM)
++| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | RBG (IN.TUM)
++| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | RBG (IN.TUM)
++| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | RBG (IN.TUM)
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
--==== 2.1.2. Renewal of CIT-account (credentials) ====
++==== 2.1.2. Renewal of RBG-account (credentials) ====
--===== **2.1.2.1 matriculated** =====
++===== 2.1.2.1 matriculated =====
-- The student CIT Account is automatically renewed, as long a TUM Account is active.
--
--* The TUMUID (TUM-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
++ The student RBG Account is automatically renewed, as long a TUM Account is active
++* The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
  * All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
  * If you dont react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
--   *By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
++   *By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
  The account information looks like this for a guest:
--[[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||height="438" width="836"]]
++[[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||width="800"]]
--===== **2.1.2.2 exmatriculated** =====
++===== 2.1.2.2 exmatriculated =====
  If you are no longer a Student of TUM, you will receive an email when your account expires, informing you, that your account will be deleted shorty.
@@ -78,102 +78,99 @@
  ==== 2.2.1. Services for employees ====
  Below is a list of the services and the required credentials for them:
++|= Service|= Description|= Credentials
++| TUMOnline | Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | LRZ / TUM / own mail address
++| Studisoft | Download Software, MS Campus EES, Microsoft Imagine Premium | LRZ / TUM
++| Software-ordering | Order chargeable Software | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
++| Hardware-ordering | Order Hardware and Supplies | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
++| TUM Mail | Cheking the TUM Mail,  !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
++| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail,  !RBG-ID@in.tum.de / !RBG-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de  or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | IN.TUM / MA.TUM
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
++| Ucentral | The following options are available on [[ucentral>>https://ucentral.in.tum.de/]]  in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | IN.TUM
++| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | IN.TUM
++| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) | MA.TUM
++| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. | MA.TUM
++| Ucentral | The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]:  in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | MA.TUM
--|=(% style="width: 182px;" %) Service|=(% style="width: 917px;" %) Description|= Credentials
--|(% style="width:182px" %) TUMOnline |(% style="width:917px" %) Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | TUM
--|(% style="width:182px" %) Studisoft |(% style="width:917px" %) Download Software, MS Campus EES, Microsoft Imagine Premium | TUM
--|(% style="width:182px" %) TUM Mail |(% style="width:917px" %) Cheking the TUM Mail,  TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
--|(% style="width:182px" %)CIT Mail |(% style="width:917px" %) Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
--|(% style="width:182px" %) [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |(% style="width:917px" %)  Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
--|(% style="width:182px" %) [[Ucentral >>https://ucentral.in.tum.de]]|(% style="width:917px" %) The following options are available on [[ucentral>>https://ucentral.in.tum.de/]]  in.tum , set Windows password, change CIT password. Activate printer for FollowMe  |CIT
--|(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | CIT
--|(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
--|(% style="width:182px" %) Blackboxes (Chair) |(% style="width:917px" %) [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] onto Dell Blackboxen. |CIT
--|(% style="width:182px" %)[[My.ITO Portal>>url:https://my.ito.cit.tum.de]]|(% style="width:917px" %)applying for the CIT certificate, downloading the CIT certificate, changing the CIT mail settings, ordering Software, Hardware and Supplies, activating the Xerox printer for FollowMe,changing the CIT password|CIT
--
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
  ==== 2.2.2. Creating a Useraccount ====
--Employees who have an CIT account, have access to central services of the ITO and CIT credentials  for the Rechnerhalle. In order for a new employee account to be generated, a user application is required. This can be done by one of two possible ways:
++Employees who have an RBG account, have access to central services of the RBG and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
--===== **2.2.2.1. Automatic generation** =====
++===== 2.2.2.1. Automatic generation =====
--When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.
++When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the RBG directly and the user application is automatically generated.
--The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.
++The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the !StrukurDB.
-- Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
++Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the RBG with his/her official identification papers and after the user aggreement has been signed.
--Then can the employee activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).
++Or the employee can activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
++On [[this Page>>http://home.in.tum.de//~bauerc/]] you can find the opening hours of our service office.
--===== **2.2.2.2. Manual generation** =====
++===== 2.2.2.2. Manual generation =====
-- If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.
--
++ If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the !StrukturDB for an amployee.
  * The rest of the process is identical to 2.2.2.1
--==== 2.2.3. Renewal of CIT-account (credentials) ====
++==== 2.2.3. Renewal of RBG-account (credentials) ====
--===== **2.2.3.1. Employee** =====
++===== 2.2.3.1. Employee =====
-- If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.
--
--* The TUMUID (TUM-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
--* The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the TUM-credentials in order to renew the account.
--* If the TUM-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
--* If the TUM-credentials are entered in the ucentral webaccess within 30 days, the account will be renewed automatically.
++ If the RBG (in.tum/ma.tum) account is linked to the TUM Account, the RBG account is automatically renewed, as long as the TUM account is active.
++* The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
++* The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
++* If the LRZ-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
++* If the LRZ-credentials are entered in the ucentral webaccess within 30 days, the account will be renewed automatically.
  * If the employee does not react to the email, the account will be deactivated after 30 days and then be deleted after another 30 days.
--By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
++By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
  The account information looks like this for a guest:
  [[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||width="800"]]
--===== **2.2.3.2. End of employment** =====
++===== 2.2.3.2. End of employment =====
-- After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
--
++ After the expiration of the RBG-account (exmatriculation or end of employment) an email will be sent to the corresponding @in.tum.de email-account
  * The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
  * If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
--**Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
++**Exception**: If an employee leaves the informatics/mathematics faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
  === 2.3. Guest ===
--==== 2.3.1 Guests without CIT-credentials ====
++==== 2.3.1 Guests without RBG-credentials ====
-- If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
++ If a guest of the informatics or mathematics faculty needs an RBG account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the !StrukturDB.
-- Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
++ Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the RBG Systemsgroup or the RBG or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
--Then can the guest activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).
++=== 2.4. External Students  or student  assistant ===
--=== 2.4. External Students or student assistant ===
++ A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the !StrukturDB for him.
-- A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.
++ External students or auditors can get their ID from the RBG. To do this, please send an email to rbg@in.tum.de with the following information:
-- External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
--
   First name,
--
  * Surname,
  * Date of birth,
  * Matriculation number,
--* TUM identifier (e.g. lr89ITO)
++* LRZ identifier (e.g. lr89rbg)
  * Degree program,
  * Reason for the application
--== 3. Changing of the CIT Passwort ==
++== 3. Changing of the RBG Passwort ==
--The CIT password must be reset in the following cases:
++The RBG password must be reset in the following cases:
 when a new one is created so that the account is activated
 if the password has been forgotten
--Employees, students and guests can change the CIT password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the TUM identifier (tumuid) is entered in the StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.
++Employees, students and guests can change the RBG password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The RBG account is linked to the TUM account, so this entry is necessary.
--If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
++If it is not available, the chair administrators can enter it in the !StrukturDB (database) for employees and guests. For students, this can be done by the RBG-Helpdesk. Please write an email to rbg@in.tum.de with the following information:
--*  First name,
++ First name,
  * Surname,
  * Date of birth,
  * Matriculation number,
--* TUM identifier (e.g. lr89ito)
++* LRZ identifier (e.g. lr89rbg)

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