Changes for page CIT Account

Last modified by Jonas Jelten on 2025/02/04 15:05
From version 22.2
edited by Aysegül Omus
on 2025/01/31 16:01
Change comment: There is no comment for this version
To version 2.1
edited by Aysegül Omus
on 2023/02/21 11:52
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -1,10 +1,16 @@
1 -= CIT Account Information =
1 += RBG Account Information =
2 2  
3 +
4 +
5 +
6 +
7 +
3 3  {{toc/}}
4 4  
10 +
5 5  == 1. Overview ==
6 6  
7 -The ITO has its own credentials for students and employees. There are 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
13 +The RBG has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the RBG credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
8 8  
9 9  * a student per email after your matriculation
10 10  * an employee from your chair IT-administrator during the hiring process
... ... @@ -11,59 +11,82 @@
11 11  * Guests or assistants after being hired by the chair administrator
12 12  Below is an overview of the different credentials for a ficticious Max Mustermann.
13 13  
20 +**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
21 +
22 + First name,
23 +
24 +* Surname,
25 +* Date of birth,
26 +* Matriculation number,
27 +* LRZ identifier (e.g. lr89rbg)
28 +* Degree program,
29 +* Reason for the application
30 +
31 +
14 14  |= ACC-Type|=Credential-pattern|= Example|= **Where to get it?**|= **Used in**
15 -|=CIT Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]|(((
33 +|=RBG Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@ma.tum.de]]|(((
16 16  * Employee/Guest/external student: Chair IT-Administrator
17 -* Student: contact with citkennung@cit.tum.de
18 -)))|[[Email Web Client >>https://webmail.cit.tum.de/]]
35 +* Student: contact with rbg@cit.tum.de
36 +)))|[[Email Web Client >>https://webmail.in.tum.de/]]
19 19  \\[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
20 -[[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
21 -\\[[Ssh Access Informatics>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
38 +[[Ssh Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
39 +\\[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
22 22  
23 -|=TUM|@tum.de, 
24 -@mytum.de|[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]], 
25 -[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]| |[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
41 +|=LRZ|@ tum.de, 
42 +@mytum.de|[[lr89rbg@mytum.de>>mailto:lr89rbg@mytum.de]], 
43 +[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]|{{html wiki="true"}}<ul> <li> **Students**: Will be awarded when applying via TUMOnline. [[Here>>https://wiki.tum.de/pages/viewpage.action?pageId=155225813]] you can find more information.</li> <li> **Employees**: You can find detailed information [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=58733121]]</li></ul>{{/html}}|[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
26 26  \\[[Moodle>>https://www.moodle.tum.de/]]
27 27  \\[[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
28 28  
47 +
29 29  **__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
30 30  
31 -== 2. CIT Credentials ==
50 +== 2. RBG Credentials (in.tum/ma.tum) ==
32 32  
33 33  === 2.1 Students ===
34 34  
35 -At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the TUM / TUM identifier.
54 +At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a RBG-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This in.tum- / RBG-account is entirely seperate form the LRZ- / TUM-credentials
36 36  
56 +**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
57 +
58 + First name,
59 +
60 +* Surname,
61 +* Date of birth,
62 +* Matriculation number,
63 +* LRZ identifier (e.g. lr89rbg)
64 +* Degree program,
65 +* Reason for the application
66 +
37 37  ==== 2.1.1. Services for Students ====
38 38  
39 39  Below is a list of the services and the required credentials for them:
40 40  
41 41  |= Service|= Description|= Credentials
42 -| TUMOnline | Administration of studies, exam registration, schedule etc. | TUM
43 -| TUM Mail | Checking your TUM Emails TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
44 -|CIT Mail | Checking your CIT ID, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
45 -| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, CIT-Mail-setup, Windows password reset, CIT password reset |CIT
46 -| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenrechnerhalle.WebHome]]) |CIT
47 -| Blackboxes FMI | [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] onto the PC's in the [[PC-rooms>>CIT.ITO.Docs.Guides.RechnerHallen.WebHome]] ( Windows, Linux, Games) |CIT
48 -| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) |CIT
49 -| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
50 -|[[My.ITO Portal>>https://my.ito.cit.tum.de]]|The CIT certificate (user certificate) can be applied for and downloaded after getting the emil from our systems group on the[[ My.ITO Portal>>https://my.ito.cit.tum.de]]|CIT
72 +| TUMOnline | Administration of studies, exam registration, schedule etc. | LRZ / TUM / own E-Mail address
73 +| TUM Mail | Checking your TUM Emails !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
74 +| IN.TUM Mail | Checking your RBG (IN.TUM) Mail, !RBG-ID@in.tum.de, https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | RBG (IN.TUM)
75 +| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, RBG password reset | RBG (IN.TUM)
76 +| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | RBG (IN.TUM)
77 +| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | RBG (IN.TUM)
78 +| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | RBG (IN.TUM)
79 +| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
51 51  
52 -==== 2.1.2. Renewal of CIT-account (credentials) ====
81 +==== 2.1.2. Renewal of RBG-account (credentials) ====
53 53  
54 -===== **2.1.2.1 matriculated** =====
83 +===== 2.1.2.1 matriculated =====
55 55  
56 - The student CIT Account is automatically renewed, as long a TUM Account is active.
85 + The student RBG Account is automatically renewed, as long a TUM Account is active
57 57  
58 -* The TUMUID (TUM-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
87 +* The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
59 59  * All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
60 60  * If you dont react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
61 - *By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
90 + *By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
62 62  
63 63  The account information looks like this for a guest:
64 64  [[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||height="438" width="836"]]
65 65  
66 -===== **2.1.2.2 exmatriculated** =====
95 +===== 2.1.2.2 exmatriculated =====
67 67  
68 68  If you are no longer a Student of TUM, you will receive an email when your account expires, informing you, that your account will be deleted shorty.
69 69  
... ... @@ -79,101 +79,105 @@
79 79  
80 80  Below is a list of the services and the required credentials for them:
81 81  
82 -|=(% style="width: 182px;" %) Service|=(% style="width: 917px;" %) Description|= Credentials
83 -|(% style="width:182px" %) TUMOnline |(% style="width:917px" %) Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | TUM
84 -|(% style="width:182px" %) Studisoft |(% style="width:917px" %) Download Software, MS Campus EES, Microsoft Imagine Premium | TUM
85 -|(% style="width:182px" %) TUM Mail |(% style="width:917px" %) Cheking the TUM Mail, TUM-ID@tum.de , TUM-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | TUM
86 -|(% style="width:182px" %)CIT Mail |(% style="width:917px" %) Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
87 -|(% style="width:182px" %) [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |(% style="width:917px" %) Printing out documents on the Xerox printers (instructions are available [[here>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]]). |CIT
88 -|(% style="width:182px" %) [[Ucentral >>https://ucentral.in.tum.de]]|(% style="width:917px" %) The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum , set Windows password, change CIT password. Activate printer for FollowMe  |CIT
89 -|(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | CIT
90 -|(% style="width:182px" %) Shell access via SSH |(% style="width:917px" %) Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
91 -|(% style="width:182px" %) Blackboxes (Chair) |(% style="width:917px" %) [[Log in>>CIT.ITO.Docs.Guides.Helpdesk.VdiSystem.WebHome]] onto Dell Blackboxen. |CIT
92 -|(% style="width:182px" %)[[My.ITO Portal>>url:https://my.ito.cit.tum.de]]|(% style="width:917px" %)applying for the CIT certificate, downloading the CIT certificate, changing the CIT mail settings, ordering Software, Hardware and Supplies, activating the Xerox printer for FollowMe,changing the CIT password|CIT
111 +|= Service|= Description|= Credentials
112 +| TUMOnline | Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | LRZ / TUM / own mail address
113 +| Studisoft | Download Software, MS Campus EES, Microsoft Imagine Premium | LRZ / TUM
114 +| Software-ordering | Order chargeable Software | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
115 +| Hardware-ordering | Order Hardware and Supplies | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
116 +| TUM Mail | Cheking the TUM Mail, !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
117 +| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail, !RBG-ID@in.tum.de / !RBG-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | IN.TUM / MA.TUM
118 +| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
119 +| Ucentral | The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | IN.TUM
120 +| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | IN.TUM
121 +| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) | MA.TUM
122 +| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. | MA.TUM
123 +| Ucentral | The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]: in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | MA.TUM 
93 93  
125 +| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
126 +
94 94  ==== 2.2.2. Creating a Useraccount ====
95 95  
96 -Employees who have an CIT account, have access to central services of the ITO and CIT credentials  for the Rechnerhalle. In order for a new employee account to be generated, a user application is required. This can be done by one of two possible ways:
129 +Employees who have an RBG account, have access to central services of the RBG and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
97 97  
98 -===== **2.2.2.1. Automatic generation** =====
131 +===== 2.2.2.1. Automatic generation =====
99 99  
100 -When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.
133 +When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the RBG directly and the user application is automatically generated.
101 101  
102 -The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.
135 +The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the !StrukurDB.
103 103  
104 - Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
137 +Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the RBG with his/her official identification papers and after the user aggreement has been signed.
105 105  
106 -Then can the employee activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).
139 +Or the employee can activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
107 107  
141 +On [[this Page>>http://home.in.tum.de//bauerc/]] you can find the opening hours of our service office.
108 108  
109 -===== **2.2.2.2. Manual generation** =====
143 +===== 2.2.2.2. Manual generation =====
110 110  
111 - If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.
145 + If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the !StrukturDB for an amployee.
112 112  
113 113  * The rest of the process is identical to 2.2.2.1
114 114  
115 -==== 2.2.3. Renewal of CIT-account (credentials) ====
149 +==== 2.2.3. Renewal of RBG-account (credentials) ====
116 116  
117 -===== **2.2.3.1. Employee** =====
151 +===== 2.2.3.1. Employee =====
118 118  
119 - If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.
153 + If the RBG (in.tum/ma.tum) account is linked to the TUM Account, the RBG account is automatically renewed, as long as the TUM account is active.
120 120  
121 -* The TUMUID (TUM-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
122 -* The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the TUM-credentials in order to renew the account.
123 -* If the TUM-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
124 -* If the TUM-credentials are entered in the ucentral webaccess within 30 days, the account will be renewed automatically.
155 +* The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
156 +* The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
157 +* If the LRZ-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
158 +* If the LRZ-credentials are entered in the ucentral webaccess within 30 days, the account will be renewed automatically.
125 125  * If the employee does not react to the email, the account will be deactivated after 30 days and then be deleted after another 30 days.
126 -By following this link, you can check, when your Account expires and enter your TUM-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
160 +By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
127 127  
128 128  The account information looks like this for a guest:
129 129  [[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||width="800"]]
130 130  
131 -===== **2.2.3.2. End of employment** =====
165 +===== 2.2.3.2. End of employment =====
132 132  
133 - After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
167 + After the expiration of the RBG-account (exmatriculation or end of employment) an email will be sent to the corresponding @in.tum.de email-account
134 134  
135 135  * The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
136 136  * If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
137 137  
138 -**Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
172 +**Exception**: If an employee leaves the informatics/mathematics faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
139 139  
140 140  === 2.3. Guest ===
141 141  
142 -==== 2.3.1 Guests without CIT-credentials ====
176 +==== 2.3.1 Guests without RBG-credentials ====
143 143  
144 - If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
178 + If a guest of the informatics or mathematics faculty needs an RBG account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the !StrukturDB.
145 145  
146 - Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
180 + Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the RBG Systemsgroup or the RBG or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
147 147  
148 -Then can the guest activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the TUM ID is registered in the Database).
182 +=== 2.4. External Students or student assistant ===
149 149  
150 -=== 2.4. External Students or student assistant ===
184 + A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the !StrukturDB for him.
151 151  
152 - A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.
186 + External students or auditors can get their ID from the RBG. To do this, please send an email to rbg@in.tum.de with the following information:
153 153  
154 - External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
155 -
156 156   First name,
157 157  
158 158  * Surname,
159 159  * Date of birth,
160 160  * Matriculation number,
161 -* TUM identifier (e.g. lr89ITO)
193 +* LRZ identifier (e.g. lr89rbg)
162 162  * Degree program,
163 163  * Reason for the application
164 164  
165 -== 3. Changing of the CIT Passwort ==
197 +== 3. Changing of the RBG Passwort ==
166 166  
167 -The CIT password must be reset in the following cases:
199 +The RBG password must be reset in the following cases:
168 168   1 when a new one is created so that the account is activated
169 169   2 if the password has been forgotten
170 170  
171 -Employees, students and guests can change the CIT password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the TUM identifier (tumuid) is entered in the StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.
203 +Employees, students and guests can change the RBG password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The RBG account is linked to the TUM account, so this entry is necessary.
172 172  
173 -If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
205 +If it is not available, the chair administrators can enter it in the !StrukturDB (database) for employees and guests. For students, this can be done by the RBG-Helpdesk. Please write an email to rbg@in.tum.de with the following information:
174 174  
175 -* First name,
207 + First name,
208 +
176 176  * Surname,
177 177  * Date of birth,
178 178  * Matriculation number,
179 -* TUM identifier (e.g. lr89ito)
212 +* LRZ identifier (e.g. lr89rbg)