Changes for page CIT Account

Last modified by Jonas Jelten on 2025/02/04 15:05

From 9.1 to 8.1 From 18.1 to 17.1

From version 17.1

edited by Aysegül Omus
on 2025/01/21 18:42

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To version 9.1

edited by Aysegül Omus
on 2025/01/20 13:34

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@@ -1,10 +1,10 @@
--= CIT Account Information =
++= CIT/ITO Account Information =
  {{toc/}}
  == 1. Overview ==
--The ITO has its own credentials for students and employees. There are 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
++The ITO has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the ITO credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
  * a student per email after your matriculation
  * an employee from your chair IT-administrator during the hiring process
@@ -11,17 +11,28 @@
  * Guests or assistants after being hired by the chair administrator
  Below is an overview of the different credentials for a ficticious Max Mustermann.
++**Note**: during the corona time you can get your ITO ID from the ITO. To do this, please write an email to ITO@in.tum.de with the following information:
++
++ First name,
++
++* Surname,
++* Date of birth,
++* Matriculation number,
++* LRZ identifier (e.g. lr89ITO)
++* Degree program,
++* Reason for the application
++
  |= ACC-Type|=Credential-pattern|= Example|= **Where to get it?**|= **Used in**
--|=ITO Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]|(((
++|=ITO Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@ma.tum.de]]|(((
  * Employee/Guest/external student: Chair IT-Administrator
--* Student: contact with citkennung@cit.tum.de
--)))|[[Email Web Client >>https://webmail.cit.tum.de/]]
++* Student: contact with ITO@cit.tum.de
++)))|[[Email Web Client >>https://webmail.in.tum.de/]]
  \\[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
--[[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
--\\[[Ssh Access Informatics>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
++[[Ssh Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
++\\[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
--|=LRZ|@tum.de,
--@mytum.de|[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]],
++|=LRZ|@ tum.de,
++@mytum.de|[[lr89RBG@mytum.de>>mailto:lr89rbg@mytum.de]],
  [[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]| |[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
  \\[[Moodle>>https://www.moodle.tum.de/]]
  \\[[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
@@ -28,12 +28,23 @@
  **__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
--== 2. CIT Credentials ==
++== 2. ITO Credentials (cit.tum) ==
  === 2.1 Students ===
--At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the LRZ / TUM identifier.
++At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a ITO-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This ITO-account is entirely seperate form the LRZ- / TUM-credentials
++**Note**: during the corona time you can get your ITO ID from the ITO. To do this, please write an email to support@ito.cit.tum.de with the following information:
++
++ First name,
++
++* Surname,
++* Date of birth,
++* Matriculation number,
++* LRZ identifier (e.g. lr89rbg)
++* Degree program,
++* Reason for the application
++
  ==== 2.1.1. Services for Students ====
  Below is a list of the services and the required credentials for them:
@@ -41,19 +41,18 @@
  |= Service|= Description|= Credentials
  | TUMOnline | Administration of studies, exam registration, schedule etc. | LRZ / TUM / own E-Mail address
  | TUM Mail | Checking your TUM Emails LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
--|CIT Mail | Checking your CIT ID,  [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
--| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, CIT-Mail-setup, Windows password reset, CIT password reset |CIT
--| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) |CIT
--| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) |CIT
--| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) |CIT
--| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
--|[[My.ITO Portal>>https://my.ito.cit.tum.de]]|The CIT certificate (user certificate) can be applied for on the[[ My.ITO Portal>>https://my.ito.cit.tum.de]], downloaded after collecting the passphrase from the infopoint and extended before it expires|
++| IN.TUM Mail | Checking your ITO (IN.TUM) Mail,  ITO-ID@in.tum.de,  https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) | ITO (CIT.TUM )
++| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, ITO password reset | ITO (CIT.TUM )
++| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | ITO (CIT.TUM )
++| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | ITO (CIT.TUM )
++| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | ITO (CIT.TUM )
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |  ITO (CIT.TUM )
--==== 2.1.2. Renewal of CIT-account (credentials) ====
++==== 2.1.2. Renewal of ITO-account (credentials) ====
  ===== 2.1.2.1 matriculated =====
-- The student CIT Account is automatically renewed, as long a TUM Account is active.
++ The student ITO Account is automatically renewed, as long a TUM Account is active
  * The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
  * All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
@@ -82,31 +82,34 @@
  |= Service|= Description|= Credentials
  | TUMOnline | Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | LRZ / TUM / own mail address
  | Studisoft | Download Software, MS Campus EES, Microsoft Imagine Premium | LRZ / TUM
--|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order chargeable Software |CIT
--|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order Hardware and Supplies | CIT
++|[[ Software-ordering >>ssp.rbg.tum.de/order]]| Order chargeable Software | CIT.TUM / certificate (from[[ ssp.rbg.tum.de>>ssp.rbg.tum.de]])
++|[[ Hardware-ordering >>ssp.rbg.tum.de/order]]| Order Hardware and Supplies | CIT.TUM / certificate (from[[ ssp.rbg.tum.de>>ssp.rbg.tum.de]])
  | TUM Mail | Cheking the TUM Mail,  LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
--|CIT Mail | Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
--| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
--| [[Ucentral >>https://ucentral.in.tum.de]]| The following options are available on [[ucentral>>https://ucentral.in.tum.de/]]  in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |CIT
--| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | CIT
--| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
--| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. |CIT
--|My.ITO|The CIT certificate (user certificate) can be applied for on the[[ My.ITO Portal>>https://my.ito.cit.tum.de]], downloaded after collecting the passphrase from the infopoint and extended before it expires|
++| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail,  ITO-ID@in.tum.de / ITO-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) | ITO (CIT.TUM )
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |  ITO (CIT.TUM )
++| [[Ucentral IN>>ucentral.in.tum.de]]| The following options are available on [[ucentral>>https://ucentral.in.tum.de/]]  in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |  ITO (IN.TUM )
++| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) |  ITO (CIT.TUM )
++| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |  ITO (CIT.TUM )
++| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. |  ITO (CIT.TUM )
++| [[Ucentral MA>>ucentral.ma.tum.de]]| The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]:  in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |  ITO (CIT.TUM )
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
++
  ==== 2.2.2. Creating a Useraccount ====
--Employees who have an CIT account, have access to central services of the ITO and credentials  for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
++Employees who have an ITO account, have access to central services of the ITO and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
  ===== 2.2.2.1. Automatic generation =====
--When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.
++When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the ITO directly and the user application is automatically generated.
--The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.
++The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukurDB.
-- Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
++Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the ITO with his/her official identification papers and after the user aggreement has been signed.
--Then can the employee activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
++Or the employee can activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
++On [[this Page>>http://home.in.tum.de//bauerc/]] you can find the opening hours of our service office.
  ===== 2.2.2.2. Manual generation =====
@@ -118,7 +118,7 @@
  ===== 2.2.3.1. Employee =====
-- If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.
++ If the ITO (in.tum/ma.tum) account is linked to the TUM Account, the ITO account is automatically renewed, as long as the TUM account is active.
  * The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
  * The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
@@ -132,29 +132,27 @@
  ===== 2.2.3.2. End of employment =====
-- After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
++ After the expiration of the ITO-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
  * The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
  * If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
--**Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
++**Exception**: If an employee leaves the informatics/mathematics faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
  === 2.3. Guest ===
--==== 2.3.1 Guests without CIT-credentials ====
++==== 2.3.1 Guests without ITO-credentials ====
-- If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
++ If a guest of the informatics or mathematics faculty needs an ITO account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
-- Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
++ Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the ITO Systemsgroup or the ITO or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
--Then can the guest activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
++=== 2.4. External Students  or student  assistant ===
--=== 2.4. External Students or student assistant ===
++ A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the StrukturDB for him.
-- A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.
++ External students or auditors can get their ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
-- External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
--
   First name,
  * Surname,
@@ -164,13 +164,13 @@
  * Degree program,
  * Reason for the application
--== 3. Changing of the CIT Passwort ==
++== 3. Changing of the ITO Passwort ==
--The CIT password must be reset in the following cases:
++The ITO password must be reset in the following cases:
 when a new one is created so that the account is activated
 if the password has been forgotten
--Employees, students and guests can change the CIT password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.
++Employees, students and guests can change the ITO password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The ITO account is linked to the TUM account, so this entry is necessary.
  If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:

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