Changes for page CIT Account

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1		-= CIT Account Information =
	1	+= RBG Account Information =
2	2
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	7	+
3	3	{{toc/}}
4	4
	10	+
5	5	== 1. Overview ==
6	6
7		-The ITO has its own credentials for students and employees. There are 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
	13	+The RBG has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the RBG credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
8	8
9	9	* a student per email after your matriculation
10	10	* an employee from your chair IT-administrator during the hiring process
...	...	@@ -11,29 +11,53 @@
11	11	* Guests or assistants after being hired by the chair administrator
12	12	Below is an overview of the different credentials for a ficticious Max Mustermann.
13	13
	20	+**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
	21	+
	22	+ First name,
	23	+
	24	+* Surname,
	25	+* Date of birth,
	26	+* Matriculation number,
	27	+* LRZ identifier (e.g. lr89rbg)
	28	+* Degree program,
	29	+* Reason for the application
	30	+
	31	+
14	14	|= ACC-Type|=Credential-pattern|= Example|= **Where to get it?**|= **Used in**
15		-|=ITO Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]|(((
	33	+|=RBG Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@ma.tum.de]]|(((
16	16	* Employee/Guest/external student: Chair IT-Administrator
17		-* Student: contact with citkennung@cit.tum.de
18		-)))|[[Email Web Client >>https://webmail.cit.tum.de/]]
	35	+* Student: contact with rbg@cit.tum.de
	36	+)))|[[Email Web Client >>https://webmail.in.tum.de/]]
19	19	\\[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
20		-[[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
21		-\\[[Ssh Access Informatics>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
	38	+[[Ssh Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
	39	+\\[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
22	22
23		-|=LRZ|@tum.de,
24		-@mytum.de|[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]],
25		-[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]| |[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
	41	+|=LRZ|@ tum.de,
	42	+@mytum.de|[[lr89rbg@mytum.de>>mailto:lr89rbg@mytum.de]],
	43	+[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]|{{html wiki="true"}}<ul> <li> **Students**: Will be awarded when applying via TUMOnline. [[Here>>https://wiki.tum.de/pages/viewpage.action?pageId=155225813]] you can find more information.</li> <li> **Employees**: You can find detailed information [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=58733121]]</li></ul>{{/html}}|[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
26	26	\\[[Moodle>>https://www.moodle.tum.de/]]
27	27	\\[[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
28	28
	47	+
29	29	**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
30	30
31		-== 2. CIT Credentials ==
	50	+== 2. RBG Credentials (in.tum/ma.tum) ==
32	32
33	33	=== 2.1 Students ===
34	34
35		-At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the LRZ / TUM identifier.
	54	+At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a RBG-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This in.tum- / RBG-account is entirely seperate form the LRZ- / TUM-credentials
36	36
	56	+**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
	57	+
	58	+ First name,
	59	+
	60	+* Surname,
	61	+* Date of birth,
	62	+* Matriculation number,
	63	+* LRZ identifier (e.g. lr89rbg)
	64	+* Degree program,
	65	+* Reason for the application
	66	+
37	37	==== 2.1.1. Services for Students ====
38	38
39	39	Below is a list of the services and the required credentials for them:
...	...	@@ -40,20 +40,19 @@
40	40
41	41	|= Service|= Description|= Credentials
42	42	| TUMOnline | Administration of studies, exam registration, schedule etc. | LRZ / TUM / own E-Mail address
43		-| TUM Mail | Checking your TUM Emails LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
44		-|CIT Mail | Checking your CIT ID, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
45		-| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, CIT-Mail-setup, Windows password reset, CIT password reset |CIT
46		-| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) |CIT
47		-| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) |CIT
48		-| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) |CIT
49		-| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
50		-|[[My.ITO Portal>>https://my.ito.cit.tum.de]]|The CIT certificate (user certificate) can be applied for on the[[ My.ITO Portal>>https://my.ito.cit.tum.de]], downloaded after collecting the passphrase from the infopoint and extended before it expires|
	73	+| TUM Mail | Checking your TUM Emails !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
	74	+| IN.TUM Mail | Checking your RBG (IN.TUM) Mail, !RBG-ID@in.tum.de, https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | RBG (IN.TUM)
	75	+| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, RBG password reset | RBG (IN.TUM)
	76	+| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | RBG (IN.TUM)
	77	+| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | RBG (IN.TUM)
	78	+| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | RBG (IN.TUM)
	79	+| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
51	51
52		-==== 2.1.2. Renewal of CIT-account (credentials) ====
	81	+==== 2.1.2. Renewal of RBG-account (credentials) ====
53	53
54	54	===== 2.1.2.1 matriculated =====
55	55
56		- The student CIT Account is automatically renewed, as long a TUM Account is active.
	85	+ The student RBG Account is automatically renewed, as long a TUM Account is active
57	57
58	58	* The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
59	59	* All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
...	...	@@ -82,43 +82,46 @@
82	82	|= Service|= Description|= Credentials
83	83	| TUMOnline | Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | LRZ / TUM / own mail address
84	84	| Studisoft | Download Software, MS Campus EES, Microsoft Imagine Premium | LRZ / TUM
85		-|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order chargeable Software |CIT
86		-|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order Hardware and Supplies | CIT
87		-| TUM Mail | Cheking the TUM Mail, LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
88		-|CIT Mail | Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
89		-| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
90		-| [[Ucentral >>https://ucentral.in.tum.de]]| The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |CIT
91		-| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | CIT
92		-| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
93		-| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. |CIT
94		-|My.ITO|The CIT certificate (user certificate) can be applied for on the[[ My.ITO Portal>>https://my.ito.cit.tum.de]], downloaded after collecting the passphrase from the infopoint and extended before it expires|
	114	+| Software-ordering | Order chargeable Software | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
	115	+| Hardware-ordering | Order Hardware and Supplies | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
	116	+| TUM Mail | Cheking the TUM Mail, !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
	117	+| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail, !RBG-ID@in.tum.de / !RBG-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | IN.TUM / MA.TUM
	118	+| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
	119	+| Ucentral | The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | IN.TUM
	120	+| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | IN.TUM
	121	+| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) | MA.TUM
	122	+| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. | MA.TUM
	123	+| Ucentral | The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]: in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | MA.TUM
95	95
	125	+| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
	126	+
96	96	==== 2.2.2. Creating a Useraccount ====
97	97
98		-Employees who have an CIT account, have access to central services of the ITO and credentials  for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
	129	+Employees who have an RBG account, have access to central services of the RBG and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
99	99
100	100	===== 2.2.2.1. Automatic generation =====
101	101
102		-When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.
	133	+When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the RBG directly and the user application is automatically generated.
103	103
104		-The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.
	135	+The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the !StrukurDB.
105	105
106		- Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
	137	+Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the RBG with his/her official identification papers and after the user aggreement has been signed.
107	107
108		-Then can the employee activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
	139	+Or the employee can activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
109	109
	141	+On [[this Page>>http://home.in.tum.de//bauerc/]] you can find the opening hours of our service office.
110	110
111	111	===== 2.2.2.2. Manual generation =====
112	112
113		- If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.
	145	+ If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the !StrukturDB for an amployee.
114	114
115	115	* The rest of the process is identical to 2.2.2.1
116	116
117		-==== 2.2.3. Renewal of ITO-account (credentials) ====
	149	+==== 2.2.3. Renewal of RBG-account (credentials) ====
118	118
119	119	===== 2.2.3.1. Employee =====
120	120
121		- If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.
	153	+ If the RBG (in.tum/ma.tum) account is linked to the TUM Account, the RBG account is automatically renewed, as long as the TUM account is active.
122	122
123	123	* The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
124	124	* The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
...	...	@@ -132,47 +132,45 @@
132	132
133	133	===== 2.2.3.2. End of employment =====
134	134
135		- After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
	167	+ After the expiration of the RBG-account (exmatriculation or end of employment) an email will be sent to the corresponding @in.tum.de email-account
136	136
137	137	* The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
138	138	* If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
139	139
140		-**Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
	172	+**Exception**: If an employee leaves the informatics/mathematics faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
141	141
142	142	=== 2.3. Guest ===
143	143
144		-==== 2.3.1 Guests without CIT-credentials ====
	176	+==== 2.3.1 Guests without RBG-credentials ====
145	145
146		- If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
	178	+ If a guest of the informatics or mathematics faculty needs an RBG account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the !StrukturDB.
147	147
148		- Once the guest account is created, the chair administrator will be contacted by mail with the ID and activation link.
	180	+ Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the RBG Systemsgroup or the RBG or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
149	149
150		-Then can the guest activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
	182	+=== 2.4. External Students or student assistant ===
151	151
152		-=== 2.4. External Students or student assistant ===
	184	+ A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the !StrukturDB for him.
153	153
154		- A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.
	186	+ External students or auditors can get their ID from the RBG. To do this, please send an email to rbg@in.tum.de with the following information:
155	155
156		- External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
157		-
158	158	First name,
159	159
160	160	* Surname,
161	161	* Date of birth,
162	162	* Matriculation number,
163		-* LRZ identifier (e.g. lr89ITO)
	193	+* LRZ identifier (e.g. lr89rbg)
164	164	* Degree program,
165	165	* Reason for the application
166	166
167		-== 3. Changing of the CIT Passwort ==
	197	+== 3. Changing of the RBG Passwort ==
168	168
169		-The CIT password must be reset in the following cases:
	199	+The RBG password must be reset in the following cases:
170	170	1 when a new one is created so that the account is activated
171	171	2 if the password has been forgotten
172	172
173		-Employees, students and guests can change the CIT password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the StrukturDB. The CIT account is linked to the TUM account, so this entry is necessary.
	203	+Employees, students and guests can change the RBG password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The RBG account is linked to the TUM account, so this entry is necessary.
174	174
175		-If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
	205	+If it is not available, the chair administrators can enter it in the !StrukturDB (database) for employees and guests. For students, this can be done by the RBG-Helpdesk. Please write an email to rbg@in.tum.de with the following information:
176	176
177	177	First name,
178	178