Changes for page CIT Account

Last modified by Jonas Jelten on 2025/02/04 15:05

From 8.1 to 9.1

From version 1.1

edited by wikibot
on 2023/02/05 20:31

Change comment: Imported from foswiki

To version 8.1

edited by Jonas Jelten
on 2024/01/11 16:12

Change comment: Renamed back-links.

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--XWiki.wikibot
++XWiki.jelten

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--= RBG Account Information =
++= CIT/ITO Account Information =
@@ -10,77 +10,51 @@
  == 1. Overview ==
--The RBG has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the RBG credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
++The ITO has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the ITO credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
++
  * a student per email after your matriculation
  * an employee from your chair IT-administrator during the hiring process
  * Guests or assistants after being hired by the chair administrator
  Below is an overview of the different credentials for a ficticious Max Mustermann.
--**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
++**Note**: during the corona time you can get your ITO ID from the ITO. To do this, please write an email to ITO@in.tum.de with the following information:
   First name,
++
  * Surname,
  * Date of birth,
  * Matriculation number,
--* LRZ identifier (e.g. lr89rbg)
++* LRZ identifier (e.g. lr89ITO)
  * Degree program,
  * Reason for the application
--|= ACC-Type|= Credential-pattern|= Example|= **Where to get it?**|= **Used in
--**
--| RBG-Maths | <Credentails>@ma.tum.de | musterma@ma.tum.de |
--
--{{html wiki="true"}}
--<ul> <li>Employee/Guest/external student: Chair IT-Administrator</li> <li>Student:contact with rbg@in.tum.de</li></ul>
--{{/html}}
--
-- |
--[[Email Web Client Mathematics>>https://webmail.ma.tum.de/]]
--
--[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
++|= ACC-Type|=Credential-pattern|= Example|= **Where to get it?**|= **Used in**
++|=ITO Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@ma.tum.de]]|(((
++* Employee/Guest/external student: Chair IT-Administrator
++* Student: contact with ITO@cit.tum.de
++)))|[[Email Web Client >>https://webmail.in.tum.de/]]
++\\[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
  [[Ssh Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
++\\[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
--[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
--
--| RBG-Informatics | <Credentials>@in.tum.de | musterma@in.tum.de |
++|=LRZ|@ tum.de,
++@mytum.de|[[lr89RBG@mytum.de>>mailto:lr89rbg@mytum.de]],
++[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]| |[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
++\\[[Moodle>>https://www.moodle.tum.de/]]
++\\[[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
--{{html wiki="true"}}
--<ul> <li>Employee/Guest/external student: Chair IT-Administrator</li> <li>Student: contact with rbg@in.tum.de</li></ul>
--{{/html}}
++**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
-- | ^
--| LRZ | <LRZ-identification> @ tum.de,
-- ...
-- (Where <Credentials> can take different
-- forms)
-- | lr89rbg@mytum.de,
-- max.mustermann@tum.de,
-- ... |
++== 2. ITO Credentials (cit.tum) ==
--{{html wiki="true"}}
--<ul> <li> **Students**: Will be awarded when applying via TUMOnline. [[Here>>https://wiki.tum.de/pages/viewpage.action?pageId=155225813]] you can find more information.</li> <li> **Employees**: You can find detailed information [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=58733121]]</li></ul>
--{{/html}}
--
-- <p >
-- |
-- [[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
--
-- [[Moodle>>https://www.moodle.tum.de/]]
--
-- [[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
--
--
--**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline/
--
--== 2. RBG Credentials (in.tum/ma.tum) ==
--
  === 2.1 Students ===
--At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a RBG-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This in.tum- / RBG-account is entirely seperate form the LRZ- / TUM-credentials
++At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a ITO-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This ITO-account is entirely seperate form the LRZ- / TUM-credentials
--**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
++**Note**: during the corona time you can get your ITO ID from the ITO. To do this, please write an email to support@ito.cit.tum.de with the following information:
   First name,
++
  * Surname,
  * Date of birth,
  * Matriculation number,
@@ -91,21 +91,23 @@
  ==== 2.1.1. Services for Students ====
  Below is a list of the services and the required credentials for them:
++
  |= Service|= Description|= Credentials
  | TUMOnline | Administration of studies, exam registration, schedule etc. | LRZ / TUM / own E-Mail address
--| TUM Mail | Checking your TUM Emails !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
--| IN.TUM Mail | Checking your RBG (IN.TUM) Mail,  !RBG-ID@in.tum.de,  https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | RBG (IN.TUM)
--| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, RBG password reset | RBG (IN.TUM)
--| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | RBG (IN.TUM)
--| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | RBG (IN.TUM)
--| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | RBG (IN.TUM)
--| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
++| TUM Mail | Checking your TUM Emails LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
++| IN.TUM Mail | Checking your ITO (IN.TUM) Mail,  ITO-ID@in.tum.de,  https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) | ITO (CIT.TUM )
++| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, ITO password reset | ITO (CIT.TUM )
++| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | ITO (CIT.TUM )
++| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | ITO (CIT.TUM )
++| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | ITO (CIT.TUM )
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |  ITO (CIT.TUM )
--==== 2.1.2. Renewal of RBG-account (credentials) ====
++==== 2.1.2. Renewal of ITO-account (credentials) ====
  ===== 2.1.2.1 matriculated =====
-- The student RBG Account is automatically renewed, as long a TUM Account is active
++ The student ITO Account is automatically renewed, as long a TUM Account is active
++
  * The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
  * All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
  * If you dont react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
@@ -112,7 +112,7 @@
     *By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
  The account information looks like this for a guest:
--[[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||width="800"]]
++[[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||height="438" width="836"]]
  ===== 2.1.2.2 exmatriculated =====
@@ -129,47 +129,51 @@
  ==== 2.2.1. Services for employees ====
  Below is a list of the services and the required credentials for them:
++
  |= Service|= Description|= Credentials
  | TUMOnline | Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | LRZ / TUM / own mail address
  | Studisoft | Download Software, MS Campus EES, Microsoft Imagine Premium | LRZ / TUM
--| Software-ordering | Order chargeable Software | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
--| Hardware-ordering | Order Hardware and Supplies | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
--| TUM Mail | Cheking the TUM Mail,  !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
--| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail,  !RBG-ID@in.tum.de / !RBG-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de  or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | IN.TUM / MA.TUM
--| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
--| Ucentral | The following options are available on [[ucentral>>https://ucentral.in.tum.de/]]  in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | IN.TUM
--| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | IN.TUM
--| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) | MA.TUM
--| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. | MA.TUM
--| Ucentral | The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]:  in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe  | MA.TUM
++|[[ Software-ordering >>ssp.rbg.tum.de/order]]| Order chargeable Software | CIT.TUM / certificate (from[[ ssp.rbg.tum.de>>ssp.rbg.tum.de]])
++|[[ Hardware-ordering >>ssp.rbg.tum.de/order]]| Order Hardware and Supplies | CIT.TUM / certificate (from[[ ssp.rbg.tum.de>>ssp.rbg.tum.de]])
++| TUM Mail | Cheking the TUM Mail,  LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
++| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail,  ITO-ID@in.tum.de / ITO-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) | ITO (CIT.TUM )
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] |  Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |  ITO (CIT.TUM )
++| [[Ucentral IN>>ucentral.in.tum.de]]| The following options are available on [[ucentral>>https://ucentral.in.tum.de/]]  in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |  ITO (IN.TUM )
++| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) |  ITO (CIT.TUM )
++| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |  ITO (CIT.TUM )
++| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. |  ITO (CIT.TUM )
++| [[Ucentral MA>>ucentral.ma.tum.de]]| The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]:  in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |  ITO (CIT.TUM )
--| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
++| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
++
  ==== 2.2.2. Creating a Useraccount ====
--Employees who have an RBG account, have access to central services of the RBG and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
++Employees who have an ITO account, have access to central services of the ITO and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
  ===== 2.2.2.1. Automatic generation =====
--When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the RBG directly and the user application is automatically generated.
++When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the ITO directly and the user application is automatically generated.
--The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the !StrukurDB.
++The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukurDB.
--Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the RBG with his/her official identification papers and after the user aggreement has been signed.
++Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the ITO with his/her official identification papers and after the user aggreement has been signed.
  Or the employee can activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
--On [[this Page>>http://home.in.tum.de//~bauerc/]] you can find the opening hours of our service office.
++On [[this Page>>http://home.in.tum.de//bauerc/]] you can find the opening hours of our service office.
  ===== 2.2.2.2. Manual generation =====
-- If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the !StrukturDB for an amployee.
++ If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.
++
  * The rest of the process is identical to 2.2.2.1
--==== 2.2.3. Renewal of RBG-account (credentials) ====
++==== 2.2.3. Renewal of ITO-account (credentials) ====
  ===== 2.2.3.1. Employee =====
-- If the RBG (in.tum/ma.tum) account is linked to the TUM Account, the RBG account is automatically renewed, as long as the TUM account is active.
++ If the ITO (in.tum/ma.tum) account is linked to the TUM Account, the ITO account is automatically renewed, as long as the TUM account is active.
++
  * The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
  * The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
  * If the LRZ-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
@@ -182,7 +182,8 @@
  ===== 2.2.3.2. End of employment =====
-- After the expiration of the RBG-account (exmatriculation or end of employment) an email will be sent to the corresponding @in.tum.de email-account
++ After the expiration of the ITO-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
++
  * The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
  * If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
@@ -190,37 +190,39 @@
  === 2.3. Guest ===
--==== 2.3.1 Guests without RBG-credentials ====
++==== 2.3.1 Guests without ITO-credentials ====
-- If a guest of the informatics or mathematics faculty needs an RBG account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the !StrukturDB.
++ If a guest of the informatics or mathematics faculty needs an ITO account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
-- Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the RBG Systemsgroup or the RBG or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
++ Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the ITO Systemsgroup or the ITO or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
  === 2.4. External Students  or student  assistant ===
-- A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the !StrukturDB for him.
++ A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the StrukturDB for him.
-- External students or auditors can get their ID from the RBG. To do this, please send an email to rbg@in.tum.de with the following information:
++ External students or auditors can get their ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
   First name,
++
  * Surname,
  * Date of birth,
  * Matriculation number,
--* LRZ identifier (e.g. lr89rbg)
++* LRZ identifier (e.g. lr89ITO)
  * Degree program,
  * Reason for the application
--== 3. Changing of the RBG Passwort ==
++== 3. Changing of the ITO Passwort ==
--The RBG password must be reset in the following cases:
++The ITO password must be reset in the following cases:
 when a new one is created so that the account is activated
 if the password has been forgotten
--Employees, students and guests can change the RBG password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The RBG account is linked to the TUM account, so this entry is necessary.
++Employees, students and guests can change the ITO password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The ITO account is linked to the TUM account, so this entry is necessary.
--If it is not available, the chair administrators can enter it in the !StrukturDB (database) for employees and guests. For students, this can be done by the RBG-Helpdesk. Please write an email to rbg@in.tum.de with the following information:
++If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
   First name,
++
  * Surname,
  * Date of birth,
  * Matriculation number,

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