Changes for page CIT Account

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1 -= RBG Account Information =
1 += CIT Account Information =
2 2  
3 -
4 -
5 -
6 -
7 -
8 8  {{toc/}}
9 9  
10 -
11 11  == 1. Overview ==
12 12  
13 -The RBG has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the RBG credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
7 +The ITO has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the CIT credentials are not the same as the credentials you use to log in to TUMOnline. You can get your credentials as:
8 +
14 14  * a student per email after your matriculation
15 15  * an employee from your chair IT-administrator during the hiring process
16 16  * Guests or assistants after being hired by the chair administrator
17 17  Below is an overview of the different credentials for a ficticious Max Mustermann.
18 18  
19 -**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
20 -
21 - First name,
22 -* Surname,
23 -* Date of birth,
24 -* Matriculation number,
25 -* LRZ identifier (e.g. lr89rbg)
26 -* Degree program,
27 -* Reason for the application
28 -
29 -|= ACC-Type|= Credential-pattern|= Example|= **Where to get it?**|= **Used in
30 -**
31 -| RBG-Maths | <Credentails>@ma.tum.de | musterma@ma.tum.de |
32 -
33 -{{html wiki="true"}}
34 -<ul> <li>Employee/Guest/external student: Chair IT-Administrator</li> <li>Student:contact with rbg@in.tum.de</li></ul>
35 -{{/html}}
36 -
37 - |
38 -[[Email Web Client Mathematics>>https://webmail.ma.tum.de/]]
14 +|= ACC-Type|=Credential-pattern|= Example|= **Where to get it?**|= **Used in**
15 +|=ITO Account|@cit.tum.de|[[musterma@cit.tum.de>>mailto:musterma@cit.tum.de]]|(((
16 +* Employee/Guest/external student: Chair IT-Administrator
17 +* Student: contact with citkennung@cit.tum.de
18 +)))|[[Email Web Client >>https://webmail.cit.tum.de/]]
19 +\\[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
20 +[[Ssh Access>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
21 +\\[[Ssh Access Informatics>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
39 39  
40 -[[Print via Q Pilot>>https://qpilot.rbg.tum.de/]]
41 -[[Ssh Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Ssh.ma.tum.de:]]
42 -
43 -[[Ssh Access Informatics>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Ssh#Lxhalle:]]
44 -
45 -| RBG-Informatics | <Credentials>@in.tum.de | musterma@in.tum.de |
23 +|=LRZ|@ tum.de, 
24 +@mytum.de|[[lr89ito@mytum.de>>mailto:lr89ito@mytum.de]], 
25 +[[max.mustermann@tum.de>>mailto:max.mustermann@tum.de]]| |[[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
26 +\\[[Moodle>>https://www.moodle.tum.de/]]
27 +\\[[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
46 46  
47 -{{html wiki="true"}}
48 -<ul> <li>Employee/Guest/external student: Chair IT-Administrator</li> <li>Student: contact with rbg@in.tum.de</li></ul>
49 -{{/html}}
29 +**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline///
50 50  
51 - | ^
52 -| LRZ | <LRZ-identification> @ tum.de,
53 - ...
54 - (Where <Credentials> can take different
55 - forms)
56 - | lr89rbg@mytum.de,
57 - max.mustermann@tum.de,
58 - ... |
31 +== 2. ITO Credentials (cit.tum) ==
59 59  
60 -{{html wiki="true"}}
61 -<ul> <li> **Students**: Will be awarded when applying via TUMOnline. [[Here>>https://wiki.tum.de/pages/viewpage.action?pageId=155225813]] you can find more information.</li> <li> **Employees**: You can find detailed information [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=58733121]]</li></ul>
62 -{{/html}}
63 -
64 - <p >
65 - |
66 - [[TUMOnline>>https://campus.tum.de/tumonline/webnav.ini]]
67 -
68 - [[Moodle>>https://www.moodle.tum.de/]]
69 -
70 - [[Information on the TUM guest account>>https://intranet.in.tum.de/pages/ncxr40a8y18b/Fakult%C3%A4tenwegweiser/_/G%C3%A4ste]]
71 -
72 -
73 -**__FAQ TUMonline__** : https: //www.it.tum.de/it/faq/it-dienste/tumonline/
74 -
75 -== 2. RBG Credentials (in.tum/ma.tum) ==
76 -
77 77  === 2.1 Students ===
78 78  
79 -At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has a RBG-account(IN.TUM), regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This in.tum- / RBG-account is entirely seperate form the LRZ- / TUM-credentials
35 +At the beginning of their studies, students receive an identification slip for the preliminary courses and a welcome email with the identification and activation link. This means that every CIT student has a CIT ID. Regardless of whether you are a math, computer science or electrical engineering student, everyone gets a CIT ID. This identifier is completely separate from the LRZ / TUM identifier.
80 80  
81 -**Note**: during the corona time you can get your RBG ID from the RBG. To do this, please write an email to rbg@in.tum.de with the following information:
37 +**Note**: Guest students can also apply for a CIT ID from IT Operations. To do this, please write an email to support@ito.cit.tum.de with the following information:
82 82  
83 83   First name,
40 +
84 84  * Surname,
85 85  * Date of birth,
86 86  * Matriculation number,
... ... @@ -91,21 +91,23 @@
91 91  ==== 2.1.1. Services for Students ====
92 92  
93 93  Below is a list of the services and the required credentials for them:
51 +
94 94  |= Service|= Description|= Credentials
95 95  | TUMOnline | Administration of studies, exam registration, schedule etc. | LRZ / TUM / own E-Mail address
96 -| TUM Mail | Checking your TUM Emails !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
97 -| IN.TUM Mail | Checking your RBG (IN.TUM) Mail, !RBG-ID@in.tum.de, https://webmail.in.tum.de, or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | RBG (IN.TUM)
98 -| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, RBG password reset | RBG (IN.TUM)
99 -| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) | RBG (IN.TUM)
100 -| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) | RBG (IN.TUM)
101 -| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) | RBG (IN.TUM)
102 -| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
54 +| TUM Mail | Checking your TUM Emails LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
55 +| IN.TUM Mail | Checking your ITO (IN.TUM) Mail, ITO-ID@in.tum.de, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.cit.tum.de]], or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
56 +| Ucentral | [[Ucentral>>https://ucentral.in.tum.de/]] has the following options: print documents, in.tum-Mail-setup, Windows password reset, ITO password reset |CIT
57 +| Print FMI | Print documents on Xerox printers (00.07.023) (Instructions [[here>>Informatik.Helpdesk.Druckenrechnerhalle]]) |CIT
58 +| Blackboxes FMI | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto the PC's in the [[PC-rooms>>Informatik.Benutzerwiki.RechnerHallen]] ( Windows, Linux, Games) |CIT
59 +| Shell access via SSH | Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) |CIT
60 +| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]]  | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
103 103  
104 -==== 2.1.2. Renewal of RBG-account (credentials) ====
62 +==== 2.1.2. Renewal of CIT-account (credentials) ====
105 105  
106 106  ===== 2.1.2.1 matriculated =====
107 107  
108 - The student RBG Account is automatically renewed, as long a TUM Account is active
66 + The student CIT Account is automatically renewed, as long a TUM Account is active
67 +
109 109  * The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
110 110  * All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
111 111  * If you dont react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
... ... @@ -112,7 +112,7 @@
112 112   *By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi
113 113  
114 114  The account information looks like this for a guest:
115 -[[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||width="800"]]
74 +[[image:ucentral: Renew your RBG account - Mozilla Firefox_078.jpg||height="438" width="836"]]
116 116  
117 117  ===== 2.1.2.2 exmatriculated =====
118 118  
... ... @@ -129,47 +129,48 @@
129 129  ==== 2.2.1. Services for employees ====
130 130  
131 131  Below is a list of the services and the required credentials for them:
91 +
132 132  |= Service|= Description|= Credentials
133 133  | TUMOnline | Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails | LRZ / TUM / own mail address
134 134  | Studisoft | Download Software, MS Campus EES, Microsoft Imagine Premium | LRZ / TUM
135 -| Software-ordering | Order chargeable Software | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
136 -| Hardware-ordering | Order Hardware and Supplies | LRZ / TUM / IN.TUM / MA.TUM / certificate (TUM/ IN.TUM / MA.TUM )
137 -| TUM Mail | Cheking the TUM Mail, !LRZ-ID@tum.de , !LRZ-ID@mytum.de, !xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
138 -| IN.TUM/MA.TUM - Mail | Checking your in.tum Mail, !RBG-ID@in.tum.de / !RBG-ID@ma.tum.de, https://webmail.in.tum.de / https://webmail.ma.tum.de or pop/imap (Instructions for mail setup [[here>>Informatik.Helpdesk.IntumMatumEmail]]) | IN.TUM / MA.TUM
139 -| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). | IN.TUM
140 -| Ucentral | The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe | IN.TUM
141 -| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | IN.TUM
142 -| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) | MA.TUM
143 -| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. | MA.TUM
144 -| Ucentral | The following options are available on [[ucentral>>https://ucentral.ma.tum.de/]]: in.tum mail settings, set Windows password, change RBG password. Activate printer for !FollowMe | MA.TUM
95 +|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order chargeable Software |CIT
96 +|[[ Hardware-ordering >>https://my.ito.cit.tum.de/orders]]| Order Hardware and Supplies | CIT
97 +| TUM Mail | Cheking the TUM Mail, LRZ-ID@tum.de , LRZ-ID@mytum.de, xx12xxx@mytum.de [[Outlook Webaccess>>https://mail.tum.de]] | LRZ / TUM
98 +|CIT Mail | Checking your CIT Mail, [[https:~~/~~/webmail.cit.tum.de>>https://webmail.in.tum.de]]  or pop/imap (Instructions for mail setup [[here>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]]) |CIT
99 +| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]). |CIT
100 +| [[Ucentral >>https://ucentral.in.tum.de]]| The following options are available on [[ucentral>>https://ucentral.in.tum.de/]] in.tum mail settings, set Windows password, change ITO password. Activate printer for FollowMe  |CIT
101 +| Shell access via SSH | Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) | CIT
102 +| Shell access via SSH | Remote access to the home directory for mathematics employees (ssh musterma@ssh.ma.tum.de) |CIT
103 +| Blackboxes (Chair) | [[Log in>>Informatik.Helpdesk.VdiSystem]] onto Dell Blackboxen. |CIT
145 145  
146 -| [[Qpilot>>https://qpilot.rbg.tum.de/#/login]] | Printing out documents on the Xerox printers (instructions are available [[here>>Informatik.Helpdesk.Druckenucentral]]) | MA.TUM
147 147  ==== 2.2.2. Creating a Useraccount ====
148 148  
149 -Employees who have an RBG account, have access to central services of the RBG and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
107 +Employees who have an CIT account, have access to central services of the ITO and credentials  for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:
150 150  
151 151  ===== 2.2.2.1. Automatic generation =====
152 152  
153 -When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the RBG directly and the user application is automatically generated.
111 +When a new employee of the CIT faculty starts working, the ITO directly and the user application is automatically generated.
154 154  
155 -The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the !StrukurDB.
113 +The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukturDB.
156 156  
157 -Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the RBG with his/her official identification papers and after the user aggreement has been signed.
115 +Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the ITO with his/her official identification papers and after the user aggreement has been signed.
158 158  
159 159  Or the employee can activate his account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signing the user guidelines and setting his password (if the LRZ ID is registered in the Database).
160 160  
161 -On [[this Page>>http://home.in.tum.de//~bauerc/]] you can find the opening hours of our service office.
119 +On [[this Page>>http://home.in.tum.de//bauerc/]] you can find the opening hours of our service office.
162 162  
163 163  ===== 2.2.2.2. Manual generation =====
164 164  
165 - If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the !StrukturDB for an amployee.
123 + If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.
124 +
166 166  * The rest of the process is identical to 2.2.2.1
167 167  
168 -==== 2.2.3. Renewal of RBG-account (credentials) ====
127 +==== 2.2.3. Renewal of ITO-account (credentials) ====
169 169  
170 170  ===== 2.2.3.1. Employee =====
171 171  
172 - If the RBG (in.tum/ma.tum) account is linked to the TUM Account, the RBG account is automatically renewed, as long as the TUM account is active.
131 + If the CIT account is linked to the TUM Account, the CIT account is automatically renewed, as long as the TUM account is active.
132 +
173 173  * The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
174 174  * The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
175 175  * If the LRZ-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
... ... @@ -182,45 +182,48 @@
182 182  
183 183  ===== 2.2.3.2. End of employment =====
184 184  
185 - After the expiration of the RBG-account (exmatriculation or end of employment) an email will be sent to the corresponding @in.tum.de email-account
145 + After the expiration of the CIT-account (exmatriculation or end of employment) an email will be sent to the corresponding @cit.tum.de email-account
146 +
186 186  * The email informs the user, that emails will only be received and sent for **1 month** and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
187 187  * If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later
188 188  
189 -**Exception**: If an employee leaves the informatics/mathematics faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
150 +**Exception**: If an employee leaves the CIT faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.
190 190  
191 191  === 2.3. Guest ===
192 192  
193 -==== 2.3.1 Guests without RBG-credentials ====
154 +==== 2.3.1 Guests without CIT-credentials ====
194 194  
195 - If a guest of the informatics or mathematics faculty needs an RBG account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the !StrukturDB.
156 + If a guest of the CIT needs an CIT account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account via the StrukturDB.
196 196  
197 - Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the RBG Systemsgroup or the RBG or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
158 + Once the guest account is created, the chair administrator will be contacted by email. The guest can then get his/her credentials and password personally at the ITO Systemsgroup or the ITO or he/she can activate his/her account via [[Ucentral>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] by signs the user guidelines and sets his/her password (if the LRZ ID is registered in the Database).
198 198  
199 -=== 2.4. External Students or student assistant ===
160 +=== 2.4. External Students or student assistant ===
200 200  
201 - A student assistant who is not studying computer science or mathematics at the faculty and works at a computer science or mathematics chair, the chair administrator can apply for a student account in the !StrukturDB for him.
162 + A student assistant who is not studying  at the CIT faculty and works at a CIT chair, the chair administrator can apply for a student account in the StrukturDB for him.
202 202  
203 - External students or auditors can get their ID from the RBG. To do this, please send an email to rbg@in.tum.de with the following information:
164 + External students or auditors can get their CIT ID from the ITO. To do this, please send an email to support@ito.cit.tum.de with the following information:
204 204  
205 205   First name,
167 +
206 206  * Surname,
207 207  * Date of birth,
208 208  * Matriculation number,
209 -* LRZ identifier (e.g. lr89rbg)
171 +* LRZ identifier (e.g. lr89ITO)
210 210  * Degree program,
211 211  * Reason for the application
212 212  
213 -== 3. Changing of the RBG Passwort ==
175 +== 3. Changing of the CIT Passwort ==
214 214  
215 -The RBG password must be reset in the following cases:
177 +The CIT password must be reset in the following cases:
216 216   1 when a new one is created so that the account is activated
217 217   2 if the password has been forgotten
218 218  
219 -Employees, students and guests can change the RBG password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The RBG account is linked to the TUM account, so this entry is necessary.
181 +Employees, students and guests can change the CIT password themselves via [[this>>https://ucentral.in.tum.de/cgi-bin/activate.cgi]] link if the LRZ identifier (tumuid) is entered in the structure DB. The CIT account is linked to the TUM account, so this entry is necessary.
220 220  
221 -If it is not available, the chair administrators can enter it in the !StrukturDB (database) for employees and guests. For students, this can be done by the RBG-Helpdesk. Please write an email to rbg@in.tum.de with the following information:
183 +If it is not available, the chair administrators can enter it in the StrukturDB (database) for employees and guests. For students, this can be done by the ITO-Helpdesk. Please write an email to support@ito.cit.tum.de with the following information:
222 222  
223 223   First name,
186 +
224 224  * Surname,
225 225  * Date of birth,
226 226  * Matriculation number,