Last modified by Aysegül Omus on 2025/01/31 12:25
From version 4.1
edited by Aysegül Omus
on 2023/09/01 14:41
Change comment: There is no comment for this version
To version 2.1
edited by Aysegül Omus
on 2023/03/07 10:56
Change comment: There is no comment for this version

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23 23  
24 24  === 1.3. How can I apply for a Shared Folder? ===
25 25  
26 -The employee trying to access the shared folder should contact **[[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]] **with the following information:
26 +The employee trying to access the shared folder should contact **rbg@in.tum.de** with the following information:
27 27  
28 28  * Project e-mail address
29 29  * in.tum e-mail address of the employee
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30 30  
31 31  === 1.4. We don't have an e-mail address for the project, how can we apply for it? ===
32 32  
33 -The same way as in point 1.3, i.e. send an e-mail to** [[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]] **. Please make sure, the abbreviation of your chair is included in the e-mail address prior to the project name. (e.g. **i99-helpdesk@in.tum.de**)
33 +The same way as in point 1.3, i.e. send an e-mail to **rbg@in.tum.de**. Please make sure, the abbreviation of your chair is included in the e-mail address prior to the project name. (e.g. **i99-helpdesk@in.tum.de**)
34 34  
35 35  === 1.5. For which e-mail accounts can i apply for a shared folder? ===
36 36  
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44 44  
45 45  === 1.7. Can I delete sub folders? ===
46 46  
47 -No, it is not possible for members of the project to delete sub folders directly. If a sub folder is no longer needed, please contact the systemgroup of the ITO via e-mail (**[[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]]**) in order for the folder to be deleted.
47 +No, it is not possible for members of the project to delete sub folders directly. If a sub folder is no longer needed, please contact the systemgroup of the RBG via e-mail (**rbg@in.tum.de**) in order for the folder to be deleted.
48 48  
49 49  == 2. Create Subfolder for Shared Folder in Thunderbird ==
50 50  
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148 148  == 6. Frequent Problems, when creating a Shared Folder ==
149 149  
150 150  * (((
151 -===== Why can I see see sub folders that I have unsubscribed in my folder list? =====
151 +===== Why can I see see sub folders that I have unsubscribed in my folder list? =====
152 152  )))
153 153  
154 154  Refresh the list, by clicking on the triangle next to the subfolder to close and expand the list again. Now, all folder that were created and have not yet been deleted will be shown.
155 155  
156 156  * (((
157 -===== Why can't I see the shared folder **xyz@in.tum.de** anymore? =====
157 +===== Why can't I see the shared folder **xyz@in.tum.de** anymore? =====
158 158  )))
159 159  
160 160  From time to time subscriptions can be bugged. A first and easy way to solve the problem would be to unsubscribe and the re-subscribe to to folder. If this still does not work, check whether the folder is visible on webmail.in.tum.de and contact your administrator.
161 161  
162 162  * (((
163 -===== Why cant' I see the folder **TestFolder** , that we created? =====
163 +===== Why cant' I see the folder **TestFolder** , that we created? =====
164 164  )))
165 165  
166 166  If the folder is not subscribed to, it will not be visible. How to subscribe to a folder is explained in the article above. When choosing the subscribed folders, make sure that the checkmark next to the desired shared folder is actually set. If this is not the case, the folder is not subscribed to and will not be visible.