Last modified by Aysegül Omus on 2025/01/31 12:25
From version 3.1
edited by Begüm Balat
on 2023/07/14 11:49
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To version 1.1
edited by wikibot
on 2023/02/05 20:32
Change comment: Imported from foswiki

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9 9  
10 10  
11 11  
12 -{{id name="UnterOrdnerAnchor"/}}
12 +{{id name="UnterOrdnerAnchor" /}}
13 13  
14 14  == 1. Important Informations ==
15 15  
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23 23  
24 24  === 1.3. How can I apply for a Shared Folder? ===
25 25  
26 -The employee trying to access the shared folder should contact **[[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]] **with the following information:
27 -
26 +The employee trying to access the shared folder should contact **rbg@in.tum.de** with the following information:
28 28  * Project e-mail address
29 29  * in.tum e-mail address of the employee
30 30  
31 31  === 1.4. We don't have an e-mail address for the project, how can we apply for it? ===
32 32  
33 -The same way as in point 1.3, i.e. send an e-mail to** [[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]] **. Please make sure, the abbreviation of your chair is included in the e-mail address prior to the project name. (e.g. **i99-helpdesk@in.tum.de**)
32 +The same way as in point 1.3, i.e. send an e-mail to **rbg@in.tum.de**. Please make sure, the abbreviation of your chair is included in the e-mail address prior to the project name. (e.g. **i99-helpdesk@in.tum.de**)
34 34  
35 35  === 1.5. For which e-mail accounts can i apply for a shared folder? ===
36 36  
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44 44  
45 45  === 1.7. Can I delete sub folders? ===
46 46  
47 -No, it is not possible for members of the project to delete sub folders directly. If a sub folder is no longer needed, please contact the systemgroup of the ITO via e-mail (**[[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]]**) in order for the folder to be deleted.
46 +No, it is not possible for members of the project to delete sub folders directly. If a sub folder is no longer needed, please contact the systemgroup of the RBG via e-mail (**rbg@in.tum.de**) in order for the folder to be deleted.
48 48  
49 49  == 2. Create Subfolder for Shared Folder in Thunderbird ==
50 50  
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59 59  
60 60  
61 61  
62 -{{id name="AbonnIerenAnchor"/}}
61 +{{id name="AbonnIerenAnchor" /}}
63 63  
64 64  == 3.Subscribe to Shared Folder ==
65 65  
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68 68   In order to see a subfolder of a shared folder, that was created by another person, it is necessary to subscribe to the folder. To do so in Tunderbird, right-click on the E-Mail Adress of the E-Mailaccount and click on **subscribe**.
69 69  
70 70  [[image:1.png||width="1000"]]
71 -\\[[image:2.png||width="1000"]]
70 +
71 +[[image:2.png||width="1000"]]
72 72  
73 73   Now all folders and subfolders of the selected E-Mailaccount should be listed. Click on the folder you want to subscribe to and then on **subscribe**.
74 -
75 75  * If the checkmark ✓ is set, the folder is now subscribed to.
76 76  
77 -[[image:3.png||width="1000"]]
78 -
76 +[[image:3.png||width="1000"]]
79 79  * Finally, click on **OK** in order to confirm the selected changes. The folder should now be visible in Tunderbird.
80 80  
81 81  [[image:4.png||width="1000"]]
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93 93  == 4. Set folder for sent E-Mails of Shared Folder ==
94 94  
95 95   When using Thunderbird, it is possible to have the sent E-Mails of a shared folder saved in a specific sub-folder of the shared folder.
96 -
97 97  * The following steps and screenshots show, how to set this up.
98 98  
99 99  === 4.1. Write a new E-Mail and click on **Account Settings** ===
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108 108  
109 109  
110 110  [[image:9.png||width="1000"]]
111 -
112 112  * Enter the E-Mailadress of the group or the project here, for example reisebuero@in.tum.de like it is shown in the screenshot below.
113 113  
114 114  [[image:10.png||width="1000"]]
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118 118   The next step is to edit the identity by clicking on **Edit**.
119 119  
120 120  [[image:11.png||width="1000"]]
121 -
122 122  * Choose **Copies & Folders** in the new window.
123 123  
124 124  [[image:12.png||width="1000"]]
125 -
126 126  * Choose the folder in which you want to have the sent E-Mails saved.
127 127  * Now confirm with **OK**. E-Mails sent with the new identity (reisebuero@in.tum.de) will now be saved in the chosen folder.
128 128  
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131 131  General information:
132 132  
133 133   In our example, the subfolder for sent E-Mails was also named \"Sent E-Mails\" (german: Gesendete Mails). The folder can be called anything you choose or an already existing folder can be chosen as well. You can find steps on how to create a folder [[here>>Informatik.Helpdesk.Sharedfolder||anchor="UnterOrdnerAnchor"]].
134 -
135 135  * If another person has created the subfolder, all other users must subscribe to this folder, otherwise it will **not** be visible for them.
136 136  * In our example the shared folder is called \"reisebue\" in the folder \"shared\". In case multiple shared folders are used, all of them will be shown as sub folder of the \"shared\" folder.
137 137  
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147 147  
148 148  == 6. Frequent Problems, when creating a Shared Folder ==
149 149  
150 -* (((
151 -===== Why can I see see sub folders that I have unsubscribed in my folder list? =====
152 -)))
153 -
143 + Why can I see see sub folders that I have unsubscribed in my folder list?
154 154  Refresh the list, by clicking on the triangle next to the subfolder to close and expand the list again. Now, all folder that were created and have not yet been deleted will be shown.
155 155  
156 -* (((
157 -===== Why can't I see the shared folder **xyz@in.tum.de** anymore? =====
158 -)))
159 -
146 + Why can't I see the shared folder \"xyz\"@in.tum.de anymore?
160 160  From time to time subscriptions can be bugged. A first and easy way to solve the problem would be to unsubscribe and the re-subscribe to to folder. If this still does not work, check whether the folder is visible on webmail.in.tum.de and contact your administrator.
161 161  
162 -* (((
163 -===== Why cant' I see the folder **TestFolder** , that we created? =====
164 -)))
165 -
149 + Why cant' I see the folder \"testFolder\" , that we created?
166 166  If the folder is not subscribed to, it will not be visible. How to subscribe to a folder is explained in the article above. When choosing the subscribed folders, make sure that the checkmark next to the desired shared folder is actually set. If this is not the case, the folder is not subscribed to and will not be visible.
167 167  
168 168  Our[[ Wiki-page>>Informatik.Benutzerwiki.EMailAdressenProjekte]] gives further informationen regarding shared folders.