Changes for page FAQ zu den Mailaccounts

Last modified by Aysegül Omus on 2024/02/09 14:37
From version 5.1
edited by Aysegül Omus
on 2024/02/09 14:37
Change comment: There is no comment for this version
To version 3.1
edited by Aysegül Omus
on 2024/02/09 14:27
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -12,7 +12,7 @@
12 12  
13 13  = I have forgotten my password. Who can help me? =
14 14  
15 -If you do not know the password for your CIT ID, you can reset your password.You can find instructions on how to do this in our [[wiki>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Passwortzurücksetzen/]].
15 +If you do not know the password for your CIT ID, the ITO Helpdesk can help or you can reset your password.You can find instructions on how to do this in our wiki.
16 16  
17 17  = Which protocols can I use to access my e-mail account? =
18 18  
... ... @@ -24,14 +24,17 @@
24 24  
25 25  = Can I also use encryption for e-mail retrieval? =
26 26  
27 +
27 27  Yes, absolutely. Encryption should definitely be used for e-mails.
28 28  
29 29  = All my e-mails have suddenly disappeared! How do I get them back? =
30 30  
32 +
31 31  Was Netscape or Mozilla involved? The default settings in some versions are such that all emails are retrieved to the local machine and then deleted from the server. Then the mails are just lying around locally, and when you try it from another computer they seem to be gone. If this is not the case, please move on to the next question.
32 32  
33 33  = I have accidentally deleted a vital e-mail. Is it possible to recover it? =
34 34  
37 +
35 35  If an email needs to be recovered, please send an email to IT Operations with exact information about what is missing and when it was still there (exact date). Please do not wait too long, otherwise the e-mail may be permanently deleted.
36 36  
37 37  = How much e-mail can I leave on mail.in.tum.de? Is there a quota? =
... ... @@ -40,6 +40,6 @@
40 40  
41 41  = How can I set up out-of-office notifications and forwarding? =
42 42  
43 -Forwarding and out-of-office notifications are set up using the "Sieve" scripting language. Some scripts can be generated via a simple web interface using "User Central". You can find detailed instructions in our [[Wiki>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/IntumMatumEmailWeiterleitungAbwesenheitsnotiz#]].
46 +Forwarding and out-of-office notifications are set up using the "Sieve" scripting language. Some scripts can be generated via a simple web interface using "User Central". You can find detailed instructions in our Wiki
44 44  
45 45  If you have any further questions or problems, please contact the ITO Helpdesk or send an e-mail to support@ito.cit.tum.de.