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Last modified by Aysegül Omus on 2023/03/01 13:39

Download und activation of software in MS Campus EES

All TUM employees are authorized to acquire MS Campus EES products. This article explains how to download software from Studisoft and subsequently activate it through the KMS server.

1. Logging in to Studisoft

At the following link you can find Studisoft's web page:

Choose \"Technische Universität München\" from the list and click on \"Login\" (\"Anmelden\"). 

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 The Mytum Login window will appear, in which you should enter your Mytum-account and respective password and click on \"Login\" (\"Anmelden\").

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2. Download Download of software through Studisoft

2.1. Activation of MS Campus EES and software download

First click on \"MS Campus EES\" and then on \"kostenfrei bestellen\" (\"Order for free\") 

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In the newly opened window click \"bestellen\" (\"Order\")

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 Upon accepting the licencing conditions and the privacy policy on the new page, move forward with \"Weiter\".

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Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on \"Download\".

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2.1. Steps for further downloads

After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu. 

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Afterwards, you should first choose the software package MS Campus EES.

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And then click again on \"Download\" to display the available software products.

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3. 3. Activation of the software via KMS (Key Management Service)


.  The time and the corresponding time zone should be set correctly. 

.  The computer used to activate the software should have access to MWN (Munich Scientific Network)

This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.

.  Windows Enterprise or Windows Education is being activated.

3.1. Automatic activation (relevant for administrators)

You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of \"BIND\"):

vlmcs.tcp.YourDNSDomain. SRV 0 100 1688

This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.

3.2. Manual activation

Newly installed computers try to activate themselves every two hours in the initial 30-day period.
A successful activation is valid for 180 days, thus the computer must connect to the KMS server at least once in this time interval. Once Microsoft's product has been activated, the computer will attempt to automatically renew the activation every week and if that doesn't work, it'll try to establish a new connection to the KMS server every two hours.

If no contact to the KMS server could be made within those 180 days, the activation expires. You then have 30 days left, in which you're prompted to carry out the reactivation time and again.

If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.

3.1. Windows activation

3.1.1. Open the terminal

Click on \"Start\" and then search for \"Command prompt\" (in Windows 7, else just type in \"cmd\" for other operating systems).
 Click with the right mouse button on the Command Prompt and choose \"Run as administrator\".

3.1.2. Enter the following commands in the Command Prompt

Registration of the KMS activation host in the system:
cscript \windows\system32\slmgr.vbs -skms

Activation attempt on the previously registered KMS host:
cscript \windows\system32\slmgr.vbs -ato

The upper left corner of the Command Prompt should read \"Administrator\", if the correct option was picked, and the activation should terminate with \"Product activated successfully.\"

important error code: 
 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
 In this case a MAK key activation is required. You can write an e-mail to addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.

3.2. Microsoft Office activation on Mac OSX

Microsoft Office 2016 is generally automatically activated on Mac OSX. Therefore no KMS activation is needed.
For a trouble-free installation and activation, all old office versions should be completely removed before the installation of Microsoft Office.
Here is a step-by-step guide by Microsoft: -> Uninstall Office on Mac OSX

To activate a volume licensed version of Office 2019 for Mac, you have to use theVolume License (VL) Serializer. You can download the VL Serializer also on the EES download portal.

3.3. Microsoft Office Activation on Windows


1 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted.
Here are two descriptions of how to do it by Microsoft:

    Uninstall Office on a PC

    How to Completely Remove Microsoft Office in Windows 10

2 - After Microsoft Office's installation restart the computer.

Note: Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:




Open Command Prompt

Here the command prompt should also be run as administrator as in the previous case.

Commands, that need to be entered in the Command Prompt

Depending on your Microsoft Office Version following commands should be entered:

Microsoft Office 2010

Can no longer be activated via TUM's KMS server

Microsoft Office 2013

Registration of the KMS-Activation-Host in the system
cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /

Activation of previously registered KMS-Host
cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act

Microsoft Office 2016

Registration of the KMS-Activation-Host in the system
cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /

Activation of previously registered KMS-Host
cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act

It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:
") instead of just writing directory name
NOTE :On 64 Bit Office Version Microsoft Office is in the \“Program Files\” folder and on the 32 Bit Office Version it is in \“Programm Files (x86)\" folder.


Microsoft Office 2019

Microsoft Office 2019 is only available for Mac OS X operating systems.

Note: Office 2019 is no longer automatically activated. This should be downloaded and installed.

4. FAQ

4.1. I am in MWN, but do I still need VPN?

In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on .

Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.

4.2. The KMS server is apparently not reachable. What can be the reason behind that?

The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:

- (Informatics)
- (MWN-local)
- (MWN-local)
- (MWN-local)

The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called \“telnet\”.

telnet 1688
Connected to Escape character is '^]'.

Here you can find further information on how to activate telnet on Windows 10.
In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.

5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network)

The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via AnyConnect.

1 - Which products are visible for students and employees on Studisoft?

2 - Problem MS Campus EES Office 2016 Activation: Old Installations

3 - Office KMS Activation Unsuccessful

4 - What is the difference between Windows 10 Enterprise and Education?

5 - Turn on Automatic Updates in Office Professional Plus 2016

6 - Are PhD students eligible to use the Microsoft general agreement: MS Campus EES?

7 - What does error code 0xC004C003 at KMS activation mean?

8 - How often do I have to activate products of MS Campus EES?

9 - KMS Activation error codes

10 - KMS Activation: How much time does the automatic activation take?

11 - Can I (an employee) install the Studisoft Version of Office on my IPad?

12 - I'm connected to eduroam. Can i use this to activate my Office 2016 via KMS?

13 - Activate \"Ribbon and Toolbar\" in Office for Mac

14 - Is Office Professional Plus available only as a MSI version in TUM's general agreement?

15 - Activation key for Visio 2013 Professional

16 - How can I install MS Office and Visio 2016 parallel?

17 - Microsoft Office 2016 Activation Pop-Up Stays After Activation

18 - Office 2016 asks for activation after migration on Mac OS X

19 - Why is Office 2016 activated sometimes automatically?

20 - I can't find the tab References (Verweise) in Microsoft Office. How can I enable this?

21 - Office Professional Plus 2016 – Enable automatic updates

22 - Error code 0xC004F074 during KMS activation

23 - No editing of the document on Mac

24 - How can i migrate my Office 2016 from one Mac to another?

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