Changes for page CIT Mail Account

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From version 9.1
edited by Aysegül Omus
on 2024/01/05 17:43
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edited by wikibot
on 2023/02/05 20:28
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Summary

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Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -How can I set up CIT E-Mail Account ?
1 +IntumMatumEmail
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.kahraman
1 +XWiki.wikibot
Content
... ... @@ -1,6 +1,6 @@
1 1  = Setting Up E-Mail Clients =
2 2  
3 -This article describes how to set up an e-mail client. Information regarding the in.tum.de/ma.tum.de e-mail account can be found [[here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Account]].
3 +This article describes how to setup an e-mail client. Information regarding the in.tum.de/ma.tum.de e-mail account can be found [[here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/Account]].
4 4  
5 5  
6 6  
... ... @@ -8,18 +8,20 @@
8 8  
9 9  
10 10  
11 -== 1. Summary of the important information ==
11 +== 1. Summary of the important Information ==
12 12  
13 13  
14 14  
15 15  {{html wiki="true"}}
16 -<table border='1' cellspacing='0'><colgroup span='1' width='100'></colgroup> <tbody> <tr> <td>imap/pop</td> <td><span class='WYSIWYG_COLOR ' style='color:Blue'>mail.cit.tum.de</span></td></tr> <tr> <td>smtp</td> <td><span class='WYSIWYG_COLOR ' style='color:Blue'>mail.cit.tum.de</span></td></tr> <tr> <td>Port pop</td> <td>995</td></tr> <tr> <td>Port imap</td> <td>993</td></tr> <tr> <td>Port smtp</td> <td>465</td></tr> <tr> <td>Login</td> <td>CIT-Login</td></tr> <tr> <td>Passwort</td> <td>Your Password</td></tr></tbody></table>
16 +<table border='1' cellspacing='0'><colgroup span='1' width='100'></colgroup> <tbody> <tr> <td>imaps/pops</td> <td><span class='WYSIWYG_COLOR ' style='color:Blue'>mail.cit.tum.de</span></td></tr> <tr> <td>smtps</td> <td><span class='WYSIWYG_COLOR ' style='color:Blue'>mail.cit.tum.de</span></td></tr> <tr> <td>Port pops</td> <td>995</td></tr> <tr> <td>Port imaps</td> <td>993</td></tr> <tr> <td>Port smtps</td> <td>465</td></tr> <tr> <td>Login</td> <td>RBG-Login</td></tr> <tr> <td>Passwort</td> <td>Your Password</td></tr></tbody></table>
17 17  {{/html}}
18 18  
19 19  
20 -* All connections are encrypted with the above-mentioned values.
21 -* An Import of the CIT-CA certificates into the client software is recommended. For instructions please check [[here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/LdapZertifikate]].
20 +* All connection are encripted with the above mentioned values.
21 +* An Import of the RBG-CA certificates into the clientsoftware is recommended.For instructions please check [[here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/LdapZertifikate]].
22 +
22 22  
24 +
23 23  == 2. E-Mail Clients: ==
24 24  
25 25  === 2.1. Ubuntu - Thunderbird ===
... ... @@ -26,35 +26,47 @@
26 26  
27 27  Thunderbird is already installed and preconfigured on the black boxes with Linux operating systems.
28 28  
29 -The following is configured:
30 - CIT CA, server CA, and user CA root certificates
31 - Incoming mail server imap://mail.cit.tum.de with TLS with the current CIT ID as login and CIT-ID@cit.tum.de as sender address
32 - Outgoing mail server smtp://mail.cit.tum.de with TLS without user authentication. (Which is not necessary within the TU.)
33 - CIT LDAP server to search for e-mail addresses and user certificates.
31 +The following is configured:
32 + RBG CA, server CA and user CA root certificates
33 + Incoming mail server imap://mail.cit.tum.de with TLS with the current RBG ID as login and RBG-ID@cit.tum.de as sender address
34 + Outgoing mail server smtp://mail.cit.tum.de with TLS without user authentication. (Which is not necessary within the TU.)
35 + RBG LDAP server to search for e-mail addresses and user certificates.
34 34  
35 35  
36 -First, click on **Edit** and then on **Account Settings**.
38 +
39 +
37 37  
38 -[[image:linuxthuneditaccountsett.png||height="969" width="607"]]
39 39  
42 +First click on **Edit** and then on **Account Settings**.
40 40  
44 +[[image:linuxthuneditaccountsett.png||width="900"]]
41 41  
46 +
47 +
48 +
49 +
42 42  In the opened window click on Accounts Actions* and then on **Add Email Account**
43 43  
44 -[[image:addmailaccount.png||height="670" width="608"]]
52 +[[image:addmailaccount.png||width="900"]]
45 45  
54 +
55 +
46 46  
47 47  
48 -Enter your name, your CIT e-mail address, and the associated password and click **Set up manually** on.
58 +Enter your name, your RBG e-mail address and the associated password and click **Set up manually** on.
49 49  
50 -[[image:thundconfiguremanually.png||height="447" width="610"]]
60 +[[image:thundconfiguremanually.png||width="900"]]
51 51  
62 +
63 +
52 52  
53 53  
54 -Then enter the data as shown in the screenshot and click on **Test again**. Finally, click **Done.**
66 +Then enter the data as shown in the screenshot and click on **Test again**. Finally, click **Done**
55 55  
56 -[[image:thunderbirdtestdone.png||height="763" width="612"]]
68 +[[image:thunderbirdtestdone.png||width="900"]]
57 57  
70 +
71 +
58 58  
59 59  
60 60  === 2.2. Windows ===
... ... @@ -61,7 +61,7 @@
61 61  
62 62  ==== 2.2.1. Windows - Thunderbird ====
63 63  
64 -Download and install Thunderbird from **www.mozilla.org**
78 +Download and install Thunderbird from **www.mozilla.org**
65 65   The setup follows the same steps as the setup for Linux systems described in [[section 2.1>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/IntumMatumEmail#A_2.1_Ubuntu_45_Thunderbird]].
66 66  
67 67  
... ... @@ -68,114 +68,170 @@
68 68  
69 69  ==== 2.2.2. Windows - Outlook 2016 ====
70 70  
71 -Start Microsoft Outlook and click on Next.
72 -[[image:Anfang.png||height="432" title="Anfang.png" width="683"]]
73 -
85 +Start Microsoft Outlook and click on Next.
86 + [[image:https://xwiki.rbg.tum.de/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/Anfang.png|| width="683" height="432" title="Anfang.png" alt="Anfang.png"]]
87 +</br/>
74 74  
75 -Select **Yes** and click on **Next**.
89 +Select **Yes** and cklick on **Next**.
76 76  
77 -If other e-mail addresses have already been set up in Outlook, the welcome window will not open up. In this case, access the setup window through the menu //File//→ //Account Settings//→ //E-Mail// → //New//
91 +If other e-mail addresses have already been setup in Outlook, the welcome window will not open up. In this case access the setup window through the menu //File//→ //Account Settings//→ //E-Mail// → //New//
78 78  
79 79  
80 -Choose manual configuration and click on **Next**.
81 81  
82 -[[image:AddAccount.png||height="484" title="AddAccount.png" width="784"]]
83 83  
96 +Choose manual configuration and click on **Next**.
84 84  
98 +
99 +[[image:https://xwiki.rbg.tum.de/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/POPIMAP.png|| width="775" height="486" title="POPIMAP.png" alt="POPIMAP.png"]]
85 85  
101 +
102 +
86 86  Choose 'POP or IMAP' and click on **Next**.
87 -[[image:POPIMAP.png||height="486" title="POPIMAP.png" width="775"]]
104 + [[image:https://xwiki.rbg.tum.de/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/AddAccount.png|| width="784" height="484" title="AddAccount.png" alt="AddAccount.png"]]
88 88  
106 +Fill out the form with your account information and click on **More Settings**.
89 89  
90 90  
91 -Fill out the form with your account information and click on **More Settings**.
109 +
92 92  
93 -[[image:POPIMAPAccountSettings.png||height="488" title="POPIMAPAccountSettings.png" width="772"]]
111 +{{html wiki="true"}}
112 +<span class='WYSIWYG_COLOR ' style='color:Brown'> **Note**</span>
113 +{{/html}}
94 94  
115 +: The servername for mathematics accounts is mail.ma.tum.de
95 95  
96 96  
97 -Click on the** Outgoing server** and then **The outgoing server (SMTP) requires authentication**.
98 98  
99 -[[image:EMailSettings.png||height="467" title="EMailSettings.png" width="431"]]
119 +[[image:https://xwiki.rbg.tum.de/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/POPIMAPAccountSettings.png|| width="772" height="488" title="POPIMAPAccountSettings.png" alt="POPIMAPAccountSettings.png"]]
100 100  
101 -In the tab, **Advanced** activate the SSL encoding for incoming and outgoing servers and choose Port 465 for the outgoing server, before clicking on **OK**.
121 +Click on //Outgoing server//and then //The outgoing server (SMTP) requires authentication//.
102 102  
103 -[[image:InternetSettings.png||height="463" title="InternetSettings.png" width="422"]]
104 104  
105 -Now click on **Next**.
124 +
125 +
106 106  
107 107  
128 +[[image:https://xwiki.rbg.tum.de/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/EMailSettings.png|| width="431" height="467" title="EMailSettings.png" alt="EMailSettings.png"]]
108 108  
130 +In the tab **Advanced** activate the SSL encoding for incoming and outgoing servers and choose Port 465 for the outgoing server, before clicking on **OK**.
109 109  
110 -The account setup will then be tested. After a successful test, click on C//lose// and then on **Finish**.
132 +[[image:https://xwiki.rbg.tum.de/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/InternetSettings.png|| width="422" height="463" title="InternetSettings.png" alt="InternetSettings.png"]]
111 111  
134 +Now cklick on //Next.//
112 112  
113 113  
114 -==== 2.2.2. Windows - Outlook 2019 ====
137 +
138 +
115 115  
116 116  
141 +The account setup will then be tested. After a successfull test, click on C//lose// and then on **Finish**.
142 +
143 +
144 +
145 +
146 +
147 +==== 2.2.2. Windows - Outlook 2019 ====
148 +
117 117  Open the program and click **File**.
118 118  
119 -[[image:office2016file.png||width="500"]]
120 120  
152 +
153 +[[image:office2016file.png||width="500"]]
154 +
121 121  
122 -\\\\Click **Add account**.
156 +
157 +
158 +Click **Add account**.
123 123  
124 -[[image:office2016addaccount.png||width="500"]]
125 125  
161 +
162 +[[image:office2016addaccount.png||width="500"]]
163 +
126 126  
127 -\\\\Enter your  **CIT ** email address and click **Connect**.
165 +
166 +
167 +Enter your ** RBG ** (@ in.tum.de/@ma.tum. de) email address and click **Connect**.
128 128  
129 -[[image:welcometooutlook.png||width="500"]]
130 130  
170 +
171 +[[image:welcometooutlook.png||width="500"]]
172 +
131 131  
132 -\\\\Enter the password for the **CIT** email address and click **Connect**.
174 +
175 +
176 +Enter the password for the **RBG** email address and click **Connect** at.
133 133  
134 -[[image:entertheassword.png||width="500"]]
135 135  
179 +
180 +[[image:entertheassword.png||width="500"]]
181 +
136 136  
137 -\\\\The email account has been set up. Click **OK** to complete the process.
183 +
184 +
185 +The email account has been set up. Click **OK** to complete the process.
138 138  
139 -[[image:accountistcomplete.png||width="500"]]
140 140  
188 +
189 +[[image:accountistcomplete.png||width="500"]]
190 +
141 141  
142 -\\\\You can check the settings and change your name by first clicking on the tab at the top right **File** and in the opened window click on **Account settings**.
192 +
193 +
194 +You can check the settings and change your name by first clicking on the tab at the top right **File** and in the opened window click on **Account settings**.
143 143  
144 -[[image:office2016file.png||width="700"]]
145 145  
197 +[[image:office2016file.png||width="700"]]
146 146  
147 147  
148 -[[image:accountsettings.png||width="700"]]
149 149  
201 +[[image:accountsettings.png||width="700"]]
150 150  
151 151  
152 -[[image:accountsettings2.png||width="700"]]
153 153  
205 +[[image:accountsettings2.png||width="700"]]
154 154  
155 -Open your CIT account with a double click.
207 +
208 +
156 156  
210 +Open your RBG account with a double click.
211 +
212 +
213 +
157 157  [[image:emailaccountssettings.png||width="500"]]
158 158  
159 -\\\\\\Then you will see the settings. Here you can check whether the server settings are configured correctly and correct your display name.
216 +
217 +
218 +
219 +Then you will see the settings. Here you can check whether the server settings are configured correctly and correct your display name.
160 160  Click **Next**.
161 161  
222 +
223 +
162 162  [[image:changename.png||width="500"]]
163 163  
164 -\\
226 +
227 +
165 165  
166 166  The settings are being tested. If it is successful, the changes are applied. Then click **Close**.
167 167  
168 168  
232 +
169 169  [[image:testaccountsettingsclose.png||width="500"]]
170 170  
235 +
236 +
171 171  
172 -Afterwards, close the open window by clicking **Finish**.
238 +Afterwards close the open window by clicking **Finish**.
173 173  
174 -[[image:changeaccountyouareallsetfinish.png||width="500"]]
175 175  
176 176  
242 +[[image:changeaccountyouareallsetfinish.png||width="500"]]
177 177  
244 +
178 178  
246 +
247 +
248 +
179 179  === 2.3. Mac OS ===
180 180  
181 181  ==== 2.3.1. Mac OS - Apple Mail ====
... ... @@ -183,104 +183,149 @@
183 183  Start Apple Mail and click on //Mail → Add Account...//
184 184  
185 185  
186 -[[image:1AddAccountMail.png||height="263" width="570"]]
256 +[[image:/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/1AddAccountMail.png|| width="570" height="263" alt="1AddAccountMail.png"]]
187 187  
188 188  
259 +
189 189  
261 +
262 +
263 +
264 +
190 190  Choose **Other Mail Accounts** and click on **Continue**.
191 191  
192 -[[image:2AccountMail.png||height="323" width="416"]]
267 +[[image:/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/2AccountMail.png|| width="416" height="323" alt="2AccountMail.png"]]
193 193  
269 +
194 194  
271 +
195 195  
196 196  
197 -Fill out the form with the name, that an email recipient should see, the in.tum.de e-mail address, and the corresponding password, and click on **Sign In.**
274 +Fill out the form with the name, that an email recipient should see, the in.tum.de e-mail address and the corresponding password and cklick on **Sign In**
198 198  
199 -[[image:3AccountMaila.png||alt="3AccountMail.png" height="234" width="403"]]
200 200  
277 +[[image:/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/3AccountMaila.png|| width="403" height="234" alt="3AccountMail.png"]]
201 201  
279 +
202 202  
281 +
203 203  
204 -Fill out the upper part of the form with your in.tum.de e-mail address and in-tum credentials. In the lower part choose the //Account Type IMAP and// fill out the **Incoming Mail Server** and **Outgoing Mail Server**.
205 205  
284 +Fill out the upper part of the from with your in.tum.de e-mail address and in-tum credentials. In the lower part choose the //Account Type IMAP//and fill out the **Incoming Mail Server** and **Outgoing Mail Server**.
206 206  
207 207  
208 -[[image:4AccountMaila.png||alt="4AccountMail.png" height="294"]]
209 209  
288 +{{html wiki="true"}}
289 +<span class='WYSIWYG_COLOR ' style='color:Brown'> **Note**</span>
290 +{{/html}}
210 210  
292 +: The Servername for a mathematics account is **mail.ma.tum.de**
211 211  
212 212  
213 -Finally, choose which apps should use this account. You can choose both apps or the Mail app only (if you do not need the Notes app). Click on **Done** to finish the setup.
295 +[[image:/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/4AccountMaila.png|| height="294" alt="4AccountMail.png"]]
214 214  
215 -[[image:5AccountMail.png||height="195" width="404"]]
297 +
216 216  
299 +
217 217  
218 218  
219 219  
303 +Finally, choose which apps should use this account. You can choose either both apps or the Mail app only (if you do not need the Notes app). Click on **Done** to finish the setup.
220 220  
221 221  
306 +[[image:/bin/download/Informatik/Helpdesk/IntumMatumEmail/WebHome/5AccountMail.png|| width="404" height="195" alt="5AccountMail.png"]]
307 +
308 +
309 +
310 +
311 +
312 +
313 +
314 +
222 222  ==== 2.3.2. Mac OS - Outlook 2019 ====
223 223  
224 224  Click on the **Outlook** tab in the program above and select **Settings** from the list.
225 225  
226 226  
227 -[[image:Screenshot 2020-04-22 at 17.13.07a.png||width="500"]]
228 228  
321 +[[image:Screenshot 2020-04-22 at 17.13.07a.png||width="500"]]
229 229  
323 +
230 230  
231 231  
326 +
327 +
232 232  Then select **Accounts** in the opened window.
233 233  
234 234  [[image:Screenshot 2020-04-22 at 17.13.24a.png||width="500"]]
235 235  
236 236  
237 -If you haven't added an email account yet, see the Add Account button in the middle of the window. To add an email account you can click on this button or the **+** sign and select **New account ...**.
333 +
238 238  
239 -[[image:Screenshot 2020-04-22 at 17.13.46a.png||width="500"]]
335 +
240 240  
241 241  
242 242  
243 -[[image:Screenshot 2020-04-22 at 17.17.53a.png||width="500"]]
339 +If you haven't added an email account yet, see in the button **Add Account** in the middle of the window. To add an email account you can click on this button or the **+** sign and select **New account ...**.
244 244  
341 +[[image:Screenshot 2020-04-22 at 17.13.46a.png||width="500"]]
245 245  
246 246  
344 +
345 +[[image:Screenshot 2020-04-22 at 17.17.53a.png||width="500"]]
346 +
247 247  
348 +
349 +
350 +
351 +
248 248  Enter the email address of the account to be added and click on **Continue**.
249 249  
250 -[[image:Screenshot 2020-04-22 at 17.18.11intumenteremail.png||width="500"]]
251 251  
252 252  
356 +[[image:Screenshot 2020-04-22 at 17.18.11intumenteremail.png||width="500"]]
253 253  
254 254  
359 +
255 255  
256 -Then fill in the input fields in the next window as follows:
257 - E-Mail Address: CIT email address
258 - Username: CIT ID (in.tum / ma.tum)
259 - Password: CIT password
260 - Account type: IMAP
261 - Incoming server: mail.cit.tum.de
262 - Outgoing server: mail.cit.tum.de
263 263  
362 +
363 +Then fill in the input fields in the next window as follows:
364 + E-Mail address: RBG email address
365 + Username: RBG ID (in.tum / ma.tum)
366 + Password: RBG password (in.tum / ma.tum)
367 + Account type: IMAP
368 + Incoming server: mail.in.tum.de
369 + Outgoing server: mail.in.tum.de
370 +
264 264  Select **Use SSL to connect** for both servers and click on **Add EMail account**.
265 265  
266 266  [[image:Screenshot 2020-04-22 at 22.57.24intumimap.png||width="500"]]
267 267  
375 +
268 268  
377 +
269 269  
270 270  
271 271  The account has now been added. You can add more accounts or complete the process by clicking the **Done** button.
272 272  
382 +
383 +
273 273  [[image:Screenshot 2020-04-22 at 17.16.54 copya.png||width="500"]]
274 274  
275 275  
387 +
276 276  
389 +
277 277  
278 278  
279 279  
280 -=== 2.4. iPhone ===
393 +=== 2.4. Iphone ===
281 281  
282 282  Open Settings on your iPhone and select **Mail**.
283 283  
397 +
398 +
284 284  [[image:1mail.png||width="500"]]
285 285  
286 286  
... ... @@ -290,32 +290,51 @@
290 290  
291 291  Click on **Accounts**.
292 292  
408 +
409 +
293 293  [[image:2accounts.png||width="500"]]
294 294  
295 295  
296 296  
414 +
415 +
416 +
417 +
418 +
297 297  Select **Add Account**.
298 298  
421 +
422 +
423 +
424 +
425 +
299 299  [[image:3addaccount.png||width="500"]]
300 300  
301 301  
302 302  
303 303  
304 -Select **Other** as the account type.
431 +Select **Other** as account type.
305 305  
433 +
434 +
306 306  [[image:4Other.png||width="500"]]
307 307  
308 308  
309 309  
439 +
310 310  Select **Add Mail Account**.
311 311  
442 +
443 +
312 312  [[image:5addmailaccount.png||width="500"]]
313 313  
314 314  
315 315  
316 316  
317 -Enter your CIT e-mail address and the associated password and click on **Next**.
449 +Enter your **RBG** (rbg-kennung@in.tum.de/rbg-kennung@ma.tum.de/rbg-kennung@cit.tum.de) e-mail address and the associated password and click on **Next**.
318 318  
451 +
452 +
319 319  [[image:6newaccount.png||width="500"]]
320 320  
321 321  
... ... @@ -323,18 +323,25 @@
323 323  
324 324  Enter the settings as shown below and click **Next**.
325 325  
460 +
461 +
326 326  [[image:7next.png||width="500"]]
327 327  
328 328  
329 329  
330 -Then you can click **Save** and complete the setup of the ITO email account.
331 331  
467 +Then you can click **Save** and complete the setup of the RBG email account.
468 +
332 332  [[image:8save.png||width="500"]]
333 333  
334 334  
335 -== FAQ ==
336 336  
337 - For problems regarding mytum.de or tum.de email addresses, don't hesitate to get in touch with it-support@tum.de.
338 338  
474 +
475 +
476 +
477 +=== FAQ ===
478 +
479 + For problems regarding mytum.de or tum.de email addresses, please contact it-support@tum.de
339 339  * ThunderbirdAccountSettings
340 -* Here you will find the FAQs about the ITO email accounts: https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FAQZuDenMailaccounts
481 +* Here you will find the FAQs about the RBG email accounts: https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FAQZuDenMailaccounts