Last modified by Aysegül Omus on 2024/10/22 20:11

From version 5.1
edited by Aysegül Omus
on 2024/10/22 20:11
Change comment: Renamed from xwiki:Informatik.Helpdesk.TumEmail.WebHome
To version 1.1
edited by wikibot
on 2023/02/05 20:32
Change comment: Imported from foswiki

Summary

Details

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Author
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1 -XWiki.kahraman
1 +XWiki.wikibot
Content
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14 14  {{/html}}
15 15  
16 16  
17 -(% class="box infomessage" %)
18 -(((
19 -In order to be able to set up the TUM account on your computer, you must first select the setting **TUM-Mailbox (Exchange)** in TUMOnline under **E-Mail addresses**. After this step, you can also access your TUM emails on https://mail.tum.de.
20 -)))
21 21  
22 -The e-mail settings for employees and students are as follows.
23 -
24 -[[image:emailadressenmitarbeiter.png||width="900"]]
25 -
26 -[[image:emailadressenstudent.png||width="900"]]
27 -
28 -(% class="box infomessage" %)
29 -(((
30 -If you select TUM-Mailbox (Exchange) here, you can access your e-mails in your e-mail program or on https://mail.tum.de. Otherwise you will get an error message.
31 -)))
32 -
33 -[[image:tummailboxexchange.png||width="900"]]
34 -
35 35  == 2. E-mail Clients ==
36 36  
37 37  === 2.1 Thunderbird ===
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44 44  
45 45  [[image:EN2.png||width="800"]]
46 46  
47 -In **Options** select **Account Settings**.
30 +In Options , select **Account Settings**.
48 48  
49 49  [[image:EN3.png||width="800"]]
50 50  
51 -In **Account Settings** window, select **Account Actions**, and then click on **Add mail Account**.
34 +In Account Settings window, select **Account Actions**, and then click on **Add mail Account**.
52 52  
53 53  [[image:EN4.png||width="800"]]
54 54  
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57 57  
58 58  [[image:EN5.png||width="800"]]
59 59  
60 -In manual config fill 
61 -
43 +In manual config fill
62 62  * **Incoming**,
63 63  * **Outgoing**,
64 64  * **Username**,
65 -* **(TUM ID)**,
47 +* **(LRZ acess data)**,
66 66  * **Port**
67 67  
68 68  Select proper **SSL** connection security and **authentication**, and then select **Done**.
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76 76  [[image:Screenshot 2020-04-22 at 17.13.07a.png||width="800"]]
77 77  
78 78  
61 +
79 79  
63 +
80 80  
81 81  
82 82  
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87 87  
88 88  
89 89  
74 +
90 90  
91 91  
92 92  
93 93  If you haven't added an email account yet, see in in the middle of the window the button **Add Account**. To add an email account you can click this button or the **+ sign** and select **New account ..**.
94 94  
95 -[[image:Screenshot 2020-04-22 at 17.13.46a.png||width="1000"]]
80 +[[image:Screenshot 2020-04-22 at 17.13.46a.png||width="1000"]]
96 96  
97 97  
98 98  
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99 99  [[image:Screenshot 2020-04-22 at 17.17.53a.png||width="800"]]
100 100  
101 101  
87 +
102 102  
89 +
103 103  
104 104  
105 105  
106 106  Enter the email address of the account to be added and click **Continue**.
107 107  
108 -[[image:Screenshot 2020-04-22 at 21.32.06tumenteremail.png||width="800"]]
95 +[[image:Screenshot 2020-04-22 at 21.32.06tumenteremail.png||width="800"]]
109 109  
97 +
110 110  
99 +
111 111  
112 112  
113 113  Then fill in the input fields in the next one Window as follows:
114 114  
115 115   Email address: TUM email address
116 -
117 117  * Username: LRZ ID
118 118  * Password: LRZ password
119 119  * Account type: IMAP
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125 125  
126 126  [[image:Screenshot 2020-04-22 at 21.16.44a.png||width="800"]]
127 127  
128 -\\
116 +
117 +
129 129  
130 130  
131 131  The account has now been added. You can add more accounts or complete the process by clicking the ** Done ** button.
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133 133  [[image:Screenshot 2020-04-22 at 17.16.54a.png||width="800"]]
134 134  
135 135  
125 +
136 136  
137 137  
128 +
138 138  
139 139  
140 140  **Note**: The account you added is not an Exchange account. To add an Exhange account you have to change the settings as below:
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145 145  
146 146  Open **Mail** at the top right of the program and select **Add Account**.
147 147  
148 -[[image:Screenshot 2020-04-22 at 15.23.10a.png||width="1000"]]
139 +[[image:Screenshot 2020-04-22 at 15.23.10a.png||width="1000"]]
149 149  
150 150  
142 +
143 +
151 151  
152 152  
153 153  
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156 156  [[image:Screenshot 2020-04-22 at 15.23.22a.png||width="1000"]]
157 157  
158 158  
152 +
159 159  
154 +
160 160  
161 161  
162 162  In the opened window enter your name, your TUM email address and the corresponding password and click on **Login**.
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165 165  
166 166  
167 167  
163 +
168 168  
169 169  
170 170  
171 171  Fill in the input fields in the next window as follows:
172 -
173 173  * E -Mail address: TUM e-mail address
174 174  * Username: LRZ ID
175 175  * Password: LRZ password
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179 179  
180 180  and click again on **Login**.
181 181  
182 -[[image:Screenshot 2020-04-22 at 15.25.38a.png||width="1000"]]
177 +[[image:Screenshot 2020-04-22 at 15.25.38a.png||width="1000"]]
183 183  
179 +
184 184  
181 +
185 185  
186 186  
187 187  
188 188  Choose the applications, which should be used with this account and select **Done**.
189 189  
190 -[[image:Screenshot 2020-04-22 at 15.26.04a.png||width="1000"]]
187 +[[image:Screenshot 2020-04-22 at 15.26.04a.png||width="1000"]]
191 191  
189 +
192 192  
191 +
193 193  
194 194  
195 195  
196 ---- 2.4. Windows - Outlook 2019--
195 +--- 2.4. Windows - Outlook 2019
197 197  
198 198  Open the program and click **File**.
199 199  
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201 201  
202 202  [[image:office2016file.png||width="1000"]]
203 203  
203 +
204 204  
205 +
205 205  
207 +
206 206  
207 207  
208 208  
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211 211  
212 212  Click **Add account**.
213 213  
216 +
214 214  
218 +
215 215  
216 216  
217 -Enter your ITO (@ in.tum.de/@ma.tum.de) email address and click **Connect**.
221 +Enter your RBG (@ in.tum.de/@ma.tum.de) email address and click **Connect**.
218 218  
219 219  
220 220  
221 221  [[image:welcometooutllok-enter-email address.png||width="1000"]]
222 222  
227 +
223 223  
229 +
224 224  
225 225  
226 226  Select **IMAP** as the account type.
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231 231  
232 232  
233 233  
240 +
234 234  
235 235  
236 236  Enter the server names and port numbers in the input fields and click **Next**.
... ... @@ -237,9 +237,11 @@
237 237  
238 238  
239 239  
240 -[[image:imapaccountsettings.png||width="1000"]]
247 +[[image:imapaccountsettings.png||width="1000"]]
241 241  
249 +
242 242  
251 +
243 243  
244 244  
245 245  Enter the password for your TUM email address and click **Connect** .
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246 246  
247 247  
248 248  
249 -[[image:passwordfor.png||width="1000"]]
258 +[[image:passwordfor.png||width="1000"]]
250 250  
260 +
251 251  
262 +
252 252  
253 253  
254 254  Enter the LRZ ID as the username and click **OK**.
... ... @@ -255,9 +255,11 @@
255 255  
256 256  
257 257  
258 -[[image:usernamepassword.png||width="1000"]]
269 +[[image:usernamepassword.png||width="1000"]]
259 259  
271 +
260 260  
273 +
261 261  
262 262  
263 263  Well If your TUM email account has been set up, click **OK**.
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264 264  
265 265  
266 266  
267 -[[image:accountcomplete.png||width="1000"]]
280 +[[image:accountcomplete.png||width="1000"]]
268 268  
269 269  
270 270  
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357 357  
358 358  
359 359  
360 -
373 +
361 361  === 2.7. Android ===
362 362  
363 363  
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369 369  == 3. FAQ ==
370 370  
371 371   [[Here>>https://www.it.tum.de/faq/it-dienste/e-mail/]] you will find the most important information about e-mail for the TUM e-mail address.
385 +
372 372  
373 -
374 374  
375 375  * For problems regarding mytum.de or tum.de email addresses, please contact it-support@tum.de
376 -\\
389 +
390 +
377 377  
378 -* If you have forgotten your mytum password, you can reset it following this instruction: https://wiki.tum.de/display/docs/Kennwort+vergessen
392 +* If you have forgotten your mytum password, you can reset it following this instruction: https://wiki.tum.de/display/docs/Kennwort+vergessen
379 379  
394 +