Changes for page Anleitung für Ms Campus

Last modified by Aysegül Omus on 2024/12/17 12:53
From version 9.1
edited by Aysegül Omus
on 2023/02/28 14:45
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To version 5.1
edited by Aysegül Omus
on 2023/02/27 14:03
Change comment: There is no comment for this version

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... ... @@ -3,16 +3,13 @@
3 3  **All TUM employees are entitled to purchase MS Campus EES products**.
4 4  
5 5  
6 -(% class="box" %)
7 -(((
8 -**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorised to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
9 -)))
6 +**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorized to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
10 10  
11 11  
12 12  {{toc/}}
13 13  
14 14  
15 -(% style="color:blue" %)
12 +
16 16  == 1. Logging in to Studisoft ==
17 17  
18 18  At the following link you can find Studisoft's web page:
... ... @@ -29,22 +29,22 @@
29 29  
30 30  [[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
31 31  
32 -(% style="color:blue" %)
33 33  == 2. Download Download of software through Studisoft ==
34 34  
35 -
36 -(% style="color:blue" %)
37 37  === 2.1. Activation of MS Campus EES and software download ===
38 38  
39 39  First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
40 40  
35 +
36 +
41 41  [[image:mscampuseespaketbestellen.png||width="1000"]]
42 42  
43 43  
44 44  
45 45  
46 -In the newly opened window click **bestellen** (**Order**).
42 +In the newly opened window click **bestellen** (**Order**)
47 47  
44 +
48 48  [[image:ssde-4.png||width="1000"]]
49 49  
50 50  
... ... @@ -59,18 +59,20 @@
59 59  
60 60  Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
61 61  
59 +
62 62  [[image:StudiSoft - Chromium_008.png||width="1000"]]
63 63  
64 64  
65 65  
66 66  
67 -(% style="color:blue" %)
65 +
68 68  === 2.2. Steps for further downloads ===
69 69  
70 70  
71 -After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
69 +After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
72 72  
73 73  
72 +
74 74  Afterwards, you should first choose the software package MS Campus EES.
75 75  
76 76  [[image:auftragsverfolgung.png||width="1000"]]
... ... @@ -85,7 +85,7 @@
85 85  
86 86  
87 87  
88 -(% style="color:blue" %)
87 +
89 89  == 3. Activation of the software via KMS (Key Management Service) ==
90 90  
91 91  === **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
... ... @@ -92,21 +92,21 @@
92 92  
93 93  ==== Content Requirements ====
94 94  
95 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
96 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
97 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
94 +1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
95 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You use TUM PC or service device.</span>{{/html}}
96 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You have a basic license (important for Windows products).</span>{{/html}}
98 98  
99 99  ==== Technical Requirements ====
100 100  
101 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
102 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
103 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
100 +1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
101 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span>{{/html}}
102 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
104 104  
105 105  **Automatic activation (relevant for administrators)**
106 106  
107 107  You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
108 108  
109 -_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
108 +//vlmcs.//tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
110 110  
111 111  This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.
112 112  
... ... @@ -119,11 +119,8 @@
119 119  
120 120  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
121 121  
122 -(% style="color:blue" %)
123 123  === 3.1. Windows activation ===
124 124  
125 -
126 -(% style="color:blue" %)
127 127  ==== 3.1.1. Open the terminal ====
128 128  
129 129  Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems).
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133 133  [[image:commandpromptadmin.png||width="1000"]]
134 134  
135 135  
136 -(% style="color:blue" %)
132 +
137 137  ==== 3.1.2. Enter the following commands in the Command Prompt ====
138 138  
139 139  Registration of the KMS activation host in the system:
140 -
141 -(% class="box" %)
142 -(((
143 143  {{{cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de}}}
144 -)))
145 145  
146 146  Activation attempt on the previously registered KMS host:
147 -
148 -(% class="box" %)
149 -(((
150 150  {{{cscript \windows\system32\slmgr.vbs -ato}}}
151 -)))
152 152  
153 153  
154 -
155 155  The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.
143 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmswindows2.png||alt="kmswindows2.png" height="276" width="700"]]
156 156  
157 157  
158 -[[image:attach:kmswindows2.png||height="404" width="1025"]]
159 -
160 -
161 161  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
162 162   0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
163 163   In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
164 164  
165 -(% style="color:blue" %)
166 166  === 3.2. Office Professional Plus activation on Mac OSX ===
167 167  
168 168  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
... ... @@ -175,14 +175,10 @@
175 175  For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
176 176  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
177 177  
178 -
179 -
180 180  To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
181 181  
182 -[[image:mac2019installerundserializer.png||height="129" width="1000"]]
164 +[[image:mac2019installerundserializer.png||width="1000"]]
183 183  
184 -
185 -
186 186  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
187 187  
188 188  [[image:serializerinstall.png||width="1000"]]
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192 192  (% class="mark" %)##**Note**##(%%): If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
193 193  )))
194 194  
195 -Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
175 +Here is a guide from Microsoft to uninstall old Office versions -> [[https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
196 196  
197 -(% style="color:blue" %)
198 198  === 3.3. Office Professional Plus Activation on Windows ===
199 199  
200 200  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
... ... @@ -214,18 +214,15 @@
214 214  
215 215  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
216 216  
217 -[[image:attach:officeaktiviv.png||height="276" width="1091"]]
196 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktiviv.png||alt="officeaktiviv.png" height="228" width="900"]]
218 218  
219 -[[image:attach:officeaktivierung4.png||height="571" width="1089"]]
198 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktivierung4.png||alt="officeaktivierung4.png" height="473" width="900"]]
220 220  
221 -[[image:attach:aktivierungofficekms.png||height="330" width="1089"]]
200 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/aktivierungofficekms.png||alt="aktivierungofficekms.png" height="272" width="900"]]
222 222  
202 +==== Open Command Prompt ====
223 223  
224 224  
225 -
226 -=== Open Command Prompt ===
227 -
228 -
229 229  Here the command prompt should also be run as administrator as in the previous case.
230 230  
231 231  
... ... @@ -234,73 +234,49 @@
234 234  
235 235  
236 236  
237 -=== Commands, that need to be entered in the Command Prompt ===
238 238  
214 +==== Commands, that need to be entered in the Command Prompt ====
239 239  
216 +
240 240  Depending on your Microsoft Office Version following commands should be entered:
241 241  
242 -(% style="color: green;" %)
243 -==== **Microsoft Office 2010** ====
219 +====== **Microsoft Office 2010** ======
244 244  
245 245  Can no longer be activated via TUM's KMS server
246 246  
247 -(% style="color: green;" %)
248 -==== **Microsoft Office 2013** ====
223 +====== **Microsoft Office 2013** ======
249 249  
250 250  Registration of the KMS-Activation-Host in the system
251 -
252 -(% class="box" %)
253 -(((
254 254  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
255 -)))
256 256  
257 257  Activation of previously registered KMS-Host
258 -
259 -(% class="box" %)
260 -(((
261 261  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
262 -)))
263 263  
264 -(% style="color: green;" %)
265 -==== **Microsoft Office 2016** ====
231 +====== **Microsoft Office 2016** ======
266 266  
267 267  Registration of the KMS-Activation-Host in the system
268 -
269 -(% class="box" %)
270 -(((
271 271  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
272 -)))
273 273  
274 274  Activation of previously registered KMS-Host
275 -
276 -(% class="box" %)
277 -(((
278 278  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}}
279 -)))
280 280  
281 281  It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:
282 282  ") instead of just writing directory name
283 -
284 -
285 285  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>{{/html}}
242 +{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'></span>{{/html}}
286 286  
287 287  
288 - [[image:attach:kmsoffice2.png||height="520" width="910"]]
245 + [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmsoffice2.png||alt="kmsoffice2.png" height="400" width="700"]]
289 289  
247 +====== **Microsoft Office 2019** ======
290 290  
291 -(% style="color: green;" %)
292 -==== **Microsoft Office 2019** ====
293 -
294 294  (% class="box infomessage" %)
295 295  (((
296 296  Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
297 297  )))
298 298  
299 -
300 -(% style="color:blue" %)
301 301  == 4. FAQ ==
302 302  
303 -(% style="color:blue" %)
304 304  === 4.1. I am in MWN, but do I still need VPN? ===
305 305  
306 306  In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on https://www.lrz.de/services/netz/mobil/vpn_en/ .
... ... @@ -307,8 +307,6 @@
307 307  
308 308  Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.
309 309  
310 -
311 -(% style="color:blue" %)
312 312  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
313 313  
314 314  The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
... ... @@ -328,10 +328,8 @@
328 328  [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.
329 329  In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.
330 330  
331 -(% style="color:blue" %)
332 332  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
333 333  
334 -(% style="color:blue" %)
335 335  == 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) ==
336 336  
337 337  The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].