Changes for page Anleitung für Ms Campus

Last modified by Aysegül Omus on 2024/12/17 12:53

From version 8.1
edited by Aysegül Omus
on 2023/02/28 14:42
Change comment: There is no comment for this version
To version 24.1
edited by Aysegül Omus
on 2023/08/31 11:55
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -12,7 +12,7 @@
12 12  {{toc/}}
13 13  
14 14  
15 -(% style="color:blue" %)
15 +
16 16  == 1. Logging in to Studisoft ==
17 17  
18 18  At the following link you can find Studisoft's web page:
... ... @@ -22,13 +22,14 @@
22 22  Choose Technische Universität München from the list and click on **Login** (**Anmelden**).
23 23  
24 24  
25 -[[image:ssde-1.png||width="1000"]]
25 +[[image:ssde-1.png||height="410" width="729"]]
26 26  
27 27  
28 - The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
29 29  
30 -[[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
29 +The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
31 31  
31 +[[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||height="438" width="725"]]
32 +
32 32  (% style="color:blue" %)
33 33  == 2. Download Download of software through Studisoft ==
34 34  
... ... @@ -38,14 +38,14 @@
38 38  
39 39  First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
40 40  
41 -[[image:mscampuseespaketbestellen.png||width="1000"]]
42 +[[image:mscampuseespaketbestellen.png||height="494" width="717"]]
42 42  
43 43  
44 44  
45 45  
46 -In the newly opened window click **bestellen** (**Order**)
47 +In the newly opened window click **bestellen** (**Order**).
47 47  
48 -[[image:ssde-4.png||width="1000"]]
49 +[[image:ssde-4.png||height="322" width="715"]]
49 49  
50 50  
51 51  
... ... @@ -52,7 +52,7 @@
52 52  
53 53  Upon accepting the licencing conditions and the privacy policy on the new page, move forward with Weiter.
54 54  
55 -[[image:StudiSoft - 005nnn.png||width="1000"]]
56 +[[image:StudiSoft - 005nnn.png||height="333" width="711"]]
56 56  
57 57  
58 58  
... ... @@ -59,7 +59,7 @@
59 59  
60 60  Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
61 61  
62 -[[image:StudiSoft - Chromium_008.png||width="1000"]]
63 +[[image:StudiSoft - Chromium_008.png||height="338" width="705"]]
63 63  
64 64  
65 65  
... ... @@ -71,10 +71,9 @@
71 71  After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
72 72  
73 73  
74 -
75 75  Afterwards, you should first choose the software package MS Campus EES.
76 76  
77 -[[image:auftragsverfolgung.png||width="1000"]]
77 +[[image:auftragsverfolgung.png||height="305" width="707"]]
78 78  
79 79  
80 80  
... ... @@ -81,23 +81,23 @@
81 81  
82 82  And then click again on **Download** to display the available software products.
83 83  
84 -[[image:StudiSoft - Chromium_008.png||width="1000"]]
84 +[[image:StudiSoft - Chromium_008.png||height="345" width="718"]]
85 85  
86 86  
87 87  
88 88  
89 -(% style="color:blue" %)
89 +
90 90  == 3. Activation of the software via KMS (Key Management Service) ==
91 91  
92 -=== **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
92 + **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}**
93 93  
94 -==== Content Requirements ====
94 + Content Requirements
95 95  
96 96  1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
97 97  1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
98 98  1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
99 99  
100 -==== Technical Requirements ====
100 + Technical Requirements
101 101  
102 102  1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
103 103  1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
... ... @@ -105,7 +105,7 @@
105 105  
106 106  **Automatic activation (relevant for administrators)**
107 107  
108 -You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
108 +You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITO KMS server (shown on the example of BIND):
109 109  
110 110  _vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
111 111  
... ... @@ -120,9 +120,10 @@
120 120  
121 121  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
122 122  
123 -(% style="color:blue" %)
123 +
124 124  === 3.1. Windows activation ===
125 125  
126 +
126 126  (% style="color:blue" %)
127 127  ==== 3.1.1. Open the terminal ====
128 128  
... ... @@ -130,7 +130,7 @@
130 130  Click with the right mouse button on the Command Prompt and choose Run as administrator.
131 131  
132 132  
133 -[[image:commandpromptadmin.png||width="1000"]]
134 +[[image:commandpromptadmin.png||height="607" width="698"]]
134 134  
135 135  
136 136  (% style="color:blue" %)
... ... @@ -155,50 +155,63 @@
155 155  The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.
156 156  
157 157  
158 -[[image:attach:kmswindows2.png||height="404" width="1025"]]
159 +[[image:attach:kmswindows2.png||height="290" width="739"]]
159 159  
160 160  
161 161  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
162 - 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
163 - In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
164 164  
165 -(% style="color:blue" %)
166 -=== 3.2. Office Professional Plus activation on Mac OSX ===
167 167  
168 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
165 + **0xC004F035** -This error code means the activation isn't possible because of a BIOS flag problem.
166 + In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue.
169 169  
168 +
169 +=== 3.2. Office Professional Plus activation ===
170 +
171 +
172 +
173 +(% class="box infomessage" %)
174 +(((
175 +**Note**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
176 +)))
177 +
178 +(% class="box infomessage" %)
179 +(((
170 170  The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
181 +)))
171 171  
172 172  
184 +==== 3.2.1 Office Professional Plus activation on Mac OSX ====
173 173  
186 +
174 174  Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed.
175 175  For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
176 176  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
177 177  
178 -To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
179 179  
180 -[[image:mac2019installerundserializer.png||height="129" width="1000"]]
192 +To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
181 181  
194 +[[image:mac2019installerundserializer.png||height="91" width="708"]]
195 +
196 +
197 +
182 182  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
183 183  
184 -[[image:serializerinstall.png||width="1000"]]
200 +[[image:serializerinstall.png||height="271" width="703"]]
185 185  
202 +
186 186  (% class="box infomessage" %)
187 187  (((
188 -(% class="mark" %)##**Note**##(%%): If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
205 +**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
189 189  )))
190 190  
208 +
191 191  Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
192 192  
193 -(% style="color:blue" %)
194 -=== 3.3. Office Professional Plus Activation on Windows ===
195 195  
196 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
212 +==== 3.2.2 Office Professional Plus Activation on Windows ====
197 197  
198 -The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
199 199  
200 200  
201 -
202 202  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Prerequisites:</span>{{/html}}**
203 203  
204 204  1 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted.
... ... @@ -208,39 +208,41 @@
208 208  
209 209  2 - After Microsoft Office's installation restart the computer.
210 210  
211 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
225 +(% class="box infomessage" %)
226 +(((
227 + **Note**: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
228 +)))
212 212  
213 -[[image:attach:officeaktiviv.png||height="276" width="1091"]]
230 +[[image:attach:officeaktiviv.png||height="188" width="742"]]
214 214  
215 -[[image:attach:officeaktivierung4.png||height="571" width="1089"]]
232 +[[image:attach:officeaktivierung4.png||height="390" width="743"]]
216 216  
217 -[[image:attach:aktivierungofficekms.png||height="330" width="1089"]]
234 +[[image:attach:aktivierungofficekms.png||height="224" width="742"]]
218 218  
219 219  
220 220  
221 221  
222 -==== Open Command Prompt ====
239 +===== 3.2.2.1. Open Command Prompt =====
223 223  
224 224  
225 225  Here the command prompt should also be run as administrator as in the previous case.
226 226  
227 227  
228 -[[image:commandpromptadmin.png||width="1200"]]
245 +[[image:commandpromptadmin.png||height="653" width="750"]]
229 229  
230 230  
248 +===== 3.2.2.1. Commands, that need to be entered in the Command Prompt =====
231 231  
232 232  
233 -==== Commands, that need to be entered in the Command Prompt ====
234 -
235 -
236 236  Depending on your Microsoft Office Version following commands should be entered:
237 -(% style="color:green" %)
238 -====== **Microsoft Office 2010** ======
239 239  
253 +(% style="color: green;" %)
254 +==== **Microsoft Office 2010** ====
255 +
240 240  Can no longer be activated via TUM's KMS server
241 241  
242 -(% style="color:green" %)
243 -====== **Microsoft Office 2013** ======
258 +(% style="color: green;" %)
259 +==== **Microsoft Office 2013** ====
244 244  
245 245  Registration of the KMS-Activation-Host in the system
246 246  
... ... @@ -255,9 +255,10 @@
255 255  (((
256 256  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
257 257  )))
258 -(% style="color:green" %)
259 -====== **Microsoft Office 2016** ======
260 260  
275 +(% style="color: green;" %)
276 +==== **Microsoft Office 2016** ====
277 +
261 261  Registration of the KMS-Activation-Host in the system
262 262  
263 263  (% class="box" %)
... ... @@ -276,20 +276,31 @@
276 276  ") instead of just writing directory name
277 277  
278 278  
279 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>{{/html}}
296 +(% class="box infomessage" %)
297 +(((
298 +On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.
299 +)))
280 280  
281 281  
282 - [[image:attach:kmsoffice2.png||height="520" width="910"]]
283 283  
303 + [[image:attach:kmsoffice2.png||height="417" width="730"]]
284 284  
285 -(% style="color:green" %)
286 -====== **Microsoft Office 2019** ======
287 287  
288 -(% class="box infomessage" %)
306 +(% style="color: green;" %)
307 +==== **Microsoft Office 2019** ====
308 +
309 +
310 +(% class="box" %)
289 289  (((
290 -Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
312 +
291 291  )))
292 292  
315 +(% class="box infomessage" style="color:blue" %)
316 +(((
317 +{{html wiki="true"}}
318 +Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
319 +{{/html}}
320 +)))
293 293  
294 294  (% style="color:blue" %)
295 295  == 4. FAQ ==
... ... @@ -305,7 +305,7 @@
305 305  (% style="color:blue" %)
306 306  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
307 307  
308 -The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
336 +The KMS server operated by the ITO is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
309 309  
310 310  - 129.187.0.0/16 (LRZ-VPN)
311 311  - 131.159.0.0/16 (Informatics)
... ... @@ -326,57 +326,4 @@
326 326  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
327 327  
328 328  (% style="color:blue" %)
329 -== 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) ==
330 -
331 -The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].
332 -
333 -
334 -
335 -
336 -1 - [[Which products are visible for students and employees on Studisoft?>>https://kb.in.tum.de/question/1294/which-products-are-visible-for-students-and-employees-on-studisoft/]]
337 -
338 -2 - [[Problem MS Campus EES Office 2016 Activation: Old Installations>>https://kb.in.tum.de/question/1240/problem-ms-campus-ees-office-2016-activation-old-installations/]]
339 -
340 -3 - [[Office KMS Activation Unsuccessful>>https://kb.in.tum.de/question/1242/office-kms-activation-unsuccessful/]]
341 -
342 -4 - [[What is the difference between Windows 10 Enterprise and Education?>>https://kb.in.tum.de/question/1228/what-is-the-difference-between-windows-10-enterprise-and-education/]]
343 -
344 -5 - [[Turn on Automatic Updates in Office Professional Plus 2016>>https://kb.in.tum.de/question/1234/turn-on-automatic-updates-in-office-professional-plus-2016/]]
345 -
346 -6 - [[Are PhD students eligible to use the Microsoft general agreement: MS Campus EES?>>https://kb.in.tum.de/question/1221/are-phd-students-eligible-to-use-the-microsoft-general-agreement-ms-campus-ees/]]
347 -
348 -7 - [[What does error code 0xC004C003 at KMS activation mean?>>https://kb.in.tum.de/question/1279/what-does-error-code-0xc004c003-at-kms-activation-mean/]]
349 -
350 -8 - [[How often do I have to activate products of MS Campus EES?>>https://kb.in.tum.de/question/1277/how-often-do-i-have-to-activate-products-of-ms-campus-ees/]]
351 -
352 -9 - [[KMS Activation error codes>>https://kb.in.tum.de/question/1275/kms-activation-error-codes/]]
353 -
354 -10 - [[KMS Activation: How much time does the automatic activation take?>>https://kb.in.tum.de/question/1295/kms-activation-how-much-time-does-the-automatic-activation-take/]]
355 -
356 -11 - [[Can I (an employee) install the Studisoft Version of Office on my IPad?>>https://kb.in.tum.de/question/1319/can-i-an-employee-install-the-studisoft-version-of-office-on-my-ipad/]]
357 -
358 -12 - [[I'm connected to eduroam. Can i use this to activate my Office 2016 via KMS?>>https://kb.in.tum.de/question/1300/im-connected-to-eduroam-can-i-use-this-to-activate-my-office-2016-via-kms/]]
359 -
360 -13 - [[Activate \"Ribbon and Toolbar\" in Office for Mac>>https://kb.in.tum.de/question/1426/activate-ribbon-and-toolbar-in-office-for-mac/]]
361 -
362 -14 - [[Is Office Professional Plus available only as a MSI version in TUM's general agreement?>>https://kb.in.tum.de/question/1428/is-office-professional-plus-available-only-as-a-msi-version-in-tums-general-agreement/]]
363 -
364 -15 - [[Activation key for Visio 2013 Professional>>https://kb.in.tum.de/question/1430/activation-key-for-visio-2013-professional/]]
365 -
366 -16 - [[How can I install MS Office and Visio 2016 parallel?>>https://kb.in.tum.de/question/1312/how-can-i-install-ms-office-and-visio-2016-parallel/]]
367 -
368 -17 - [[Microsoft Office 2016 Activation Pop-Up Stays After Activation>>https://kb.in.tum.de/question/1308/microsoft-office-2016-activation-pop-up-stays-after-activation/]]
369 -
370 -18 - [[Office 2016 asks for activation after migration on Mac OS X>>https://kb.in.tum.de/question/1305/office-2016-asks-for-activation-after-migration-on-mac-os-x/]]
371 -
372 -19 - [[Why is Office 2016 activated sometimes automatically?>>https://kb.in.tum.de/question/1230/why-is-office-2016-activated-sometimes-automatically/]]
373 -
374 -20 - [[I can't find the tab References (Verweise) in Microsoft Office. How can I enable this?>>https://kb.in.tum.de/question/1232/i-cant-find-the-tab-references-verweise-in-microsoft-office-how-can-i-enable-this/]]
375 -
376 -21 - [[Office Professional Plus 2016 – Enable automatic updates>>https://kb.in.tum.de/question/1224/office-professional-plus-2016-enable-automatic-updates/]]
377 -
378 -22 - [[Error code 0xC004F074 during KMS activation>>https://kb.in.tum.de/question/156/error-code-0xc004f074-during-kms-activation/]]
379 -
380 -23 - [[No editing of the document on Mac>>https://kb.in.tum.de/question/1244/no-editing-of-the-document-on-mac/]]
381 -
382 -24 - [[How can i migrate my Office 2016 from one Mac to another?>>https://kb.in.tum.de/question/1247/how-can-i-migrate-my-office-2016-from-one-mac-to-another/]]
357 +== ==