Changes for page Anleitung für Ms Campus
Last modified by Aysegül Omus on 2024/12/17 12:53
From version 8.1
edited by Aysegül Omus
on 2023/02/28 14:42
on 2023/02/28 14:42
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To version 24.1
edited by Aysegül Omus
on 2023/08/31 11:55
on 2023/08/31 11:55
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... ... @@ -12,7 +12,7 @@ 12 12 {{toc/}} 13 13 14 14 15 - (% style="color:blue" %)15 + 16 16 == 1. Logging in to Studisoft == 17 17 18 18 At the following link you can find Studisoft's web page: ... ... @@ -22,13 +22,14 @@ 22 22 Choose Technische Universität München from the list and click on **Login** (**Anmelden**). 23 23 24 24 25 -[[image:ssde-1.png||width=" 1000"]]25 +[[image:ssde-1.png||height="410" width="729"]] 26 26 27 27 28 - The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**). 29 29 30 - [[image:TUMShibbolethIdP-Login-MozillaFirefox_120.jpg||width="1000"]]29 +The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**). 31 31 31 +[[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||height="438" width="725"]] 32 + 32 32 (% style="color:blue" %) 33 33 == 2. Download Download of software through Studisoft == 34 34 ... ... @@ -38,14 +38,14 @@ 38 38 39 39 First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**) 40 40 41 -[[image:mscampuseespaketbestellen.png||width="1 000"]]42 +[[image:mscampuseespaketbestellen.png||height="494" width="717"]] 42 42 43 43 44 44 45 45 46 -In the newly opened window click **bestellen** (**Order**) 47 +In the newly opened window click **bestellen** (**Order**). 47 47 48 -[[image:ssde-4.png||width="1 000"]]49 +[[image:ssde-4.png||height="322" width="715"]] 49 49 50 50 51 51 ... ... @@ -52,7 +52,7 @@ 52 52 53 53 Upon accepting the licencing conditions and the privacy policy on the new page, move forward with Weiter. 54 54 55 -[[image:StudiSoft - 005nnn.png||width="1 000"]]56 +[[image:StudiSoft - 005nnn.png||height="333" width="711"]] 56 56 57 57 58 58 ... ... @@ -59,7 +59,7 @@ 59 59 60 60 Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download. 61 61 62 -[[image:StudiSoft - Chromium_008.png||width=" 1000"]]63 +[[image:StudiSoft - Chromium_008.png||height="338" width="705"]] 63 63 64 64 65 65 ... ... @@ -71,10 +71,9 @@ 71 71 After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu. 72 72 73 73 74 - 75 75 Afterwards, you should first choose the software package MS Campus EES. 76 76 77 -[[image:auftragsverfolgung.png||width=" 1000"]]77 +[[image:auftragsverfolgung.png||height="305" width="707"]] 78 78 79 79 80 80 ... ... @@ -81,23 +81,23 @@ 81 81 82 82 And then click again on **Download** to display the available software products. 83 83 84 -[[image:StudiSoft - Chromium_008.png||width="1 000"]]84 +[[image:StudiSoft - Chromium_008.png||height="345" width="718"]] 85 85 86 86 87 87 88 88 89 - (% style="color:blue" %)89 + 90 90 == 3. Activation of the software via KMS (Key Management Service) == 91 91 92 - ===**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}**===92 + **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** 93 93 94 - ====Content Requirements====94 + Content Requirements 95 95 96 96 1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}} 97 97 1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}} 98 98 1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}} 99 99 100 - ====Technical Requirements====100 + Technical Requirements 101 101 102 102 1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}} 103 103 1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}} ... ... @@ -105,7 +105,7 @@ 105 105 106 106 **Automatic activation (relevant for administrators)** 107 107 108 -You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBGKMS server (shown on the example of BIND):108 +You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITO KMS server (shown on the example of BIND): 109 109 110 110 _vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de 111 111 ... ... @@ -120,9 +120,10 @@ 120 120 121 121 If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time. 122 122 123 - (% style="color:blue" %)123 + 124 124 === 3.1. Windows activation === 125 125 126 + 126 126 (% style="color:blue" %) 127 127 ==== 3.1.1. Open the terminal ==== 128 128 ... ... @@ -130,7 +130,7 @@ 130 130 Click with the right mouse button on the Command Prompt and choose Run as administrator. 131 131 132 132 133 -[[image:commandpromptadmin.png||width=" 1000"]]134 +[[image:commandpromptadmin.png||height="607" width="698"]] 134 134 135 135 136 136 (% style="color:blue" %) ... ... @@ -155,50 +155,63 @@ 155 155 The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully. 156 156 157 157 158 -[[image:attach:kmswindows2.png||height=" 404" width="1025"]]159 +[[image:attach:kmswindows2.png||height="290" width="739"]] 159 159 160 160 161 161 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}} 162 - 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem. 163 - In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible. 164 164 165 -(% style="color:blue" %) 166 -=== 3.2. Office Professional Plus activation on Mac OSX === 167 167 168 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich. 165 + **0xC004F035** -This error code means the activation isn't possible because of a BIOS flag problem. 166 + In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue. 169 169 168 + 169 +=== 3.2. Office Professional Plus activation === 170 + 171 + 172 + 173 +(% class="box infomessage" %) 174 +((( 175 +**Note**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich. 176 +))) 177 + 178 +(% class="box infomessage" %) 179 +((( 170 170 The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]]. 181 +))) 171 171 172 172 184 +==== 3.2.1 Office Professional Plus activation on Mac OSX ==== 173 173 186 + 174 174 Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed. 175 175 For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office. 176 176 Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]] 177 177 178 -To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file. 179 179 180 - [[image:mac2019installerundserializer.png||height="129"width="1000"]]192 +To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file. 181 181 194 +[[image:mac2019installerundserializer.png||height="91" width="708"]] 195 + 196 + 197 + 182 182 The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019. 183 183 184 -[[image:serializerinstall.png||width=" 1000"]]200 +[[image:serializerinstall.png||height="271" width="703"]] 185 185 202 + 186 186 (% class="box infomessage" %) 187 187 ((( 188 - (% class="mark" %)##**Note**##(%%): If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.205 +**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely. 189 189 ))) 190 190 208 + 191 191 Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]] 192 192 193 -(% style="color:blue" %) 194 -=== 3.3. Office Professional Plus Activation on Windows === 195 195 196 - **{{html wiki="true"}}<span class='WYSIWYG_COLOR' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plusmay only be installed on one service device inthe future. The Technical University of Munich has joined a new framework agreementfor the procurement of Microsoft licensesfor the Bavarianuniversities. Thenew framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the termsof use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.212 +==== 3.2.2 Office Professional Plus Activation on Windows ==== 197 197 198 -The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]]. 199 199 200 200 201 - 202 202 **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Prerequisites:</span>{{/html}}** 203 203 204 204 1 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted. ... ... @@ -208,39 +208,41 @@ 208 208 209 209 2 - After Microsoft Office's installation restart the computer. 210 210 211 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this: 225 +(% class="box infomessage" %) 226 +((( 227 + **Note**: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this: 228 +))) 212 212 213 -[[image:attach:officeaktiviv.png||height=" 276" width="1091"]]230 +[[image:attach:officeaktiviv.png||height="188" width="742"]] 214 214 215 -[[image:attach:officeaktivierung4.png||height=" 571" width="1089"]]232 +[[image:attach:officeaktivierung4.png||height="390" width="743"]] 216 216 217 -[[image:attach:aktivierungofficekms.png||height=" 330" width="1089"]]234 +[[image:attach:aktivierungofficekms.png||height="224" width="742"]] 218 218 219 219 220 220 221 221 222 -==== Open Command Prompt ==== 239 +===== 3.2.2.1. Open Command Prompt ===== 223 223 224 224 225 225 Here the command prompt should also be run as administrator as in the previous case. 226 226 227 227 228 -[[image:commandpromptadmin.png||width=" 1200"]]245 +[[image:commandpromptadmin.png||height="653" width="750"]] 229 229 230 230 248 +===== 3.2.2.1. Commands, that need to be entered in the Command Prompt ===== 231 231 232 232 233 -==== Commands, that need to be entered in the Command Prompt ==== 234 - 235 - 236 236 Depending on your Microsoft Office Version following commands should be entered: 237 -(% style="color:green" %) 238 -====== **Microsoft Office 2010** ====== 239 239 253 +(% style="color: green;" %) 254 +==== **Microsoft Office 2010** ==== 255 + 240 240 Can no longer be activated via TUM's KMS server 241 241 242 -(% style="color:green" %) 243 -==== ==**Microsoft Office 2013** ======258 +(% style="color: green;" %) 259 +==== **Microsoft Office 2013** ==== 244 244 245 245 Registration of the KMS-Activation-Host in the system 246 246 ... ... @@ -255,9 +255,10 @@ 255 255 ((( 256 256 {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}} 257 257 ))) 258 -(% style="color:green" %) 259 -====== **Microsoft Office 2016** ====== 260 260 275 +(% style="color: green;" %) 276 +==== **Microsoft Office 2016** ==== 277 + 261 261 Registration of the KMS-Activation-Host in the system 262 262 263 263 (% class="box" %) ... ... @@ -276,20 +276,31 @@ 276 276 ") instead of just writing directory name 277 277 278 278 279 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \“Program Files\” folder and on the 32 Bit Office Version it is in \“Programm Files (x86)\" folder.</span>{{/html}} 296 +(% class="box infomessage" %) 297 +((( 298 +On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder. 299 +))) 280 280 281 281 282 - [[image:attach:kmsoffice2.png||height="520" width="910"]] 283 283 303 + [[image:attach:kmsoffice2.png||height="417" width="730"]] 284 284 285 -(% style="color:green" %) 286 -====== **Microsoft Office 2019** ====== 287 287 288 -(% class="box infomessage" %) 306 +(% style="color: green;" %) 307 +==== **Microsoft Office 2019** ==== 308 + 309 + 310 +(% class="box" %) 289 289 ((( 290 - Note:Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.312 + 291 291 ))) 292 292 315 +(% class="box infomessage" style="color:blue" %) 316 +((( 317 +{{html wiki="true"}} 318 +Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft. 319 +{{/html}} 320 +))) 293 293 294 294 (% style="color:blue" %) 295 295 == 4. FAQ == ... ... @@ -305,7 +305,7 @@ 305 305 (% style="color:blue" %) 306 306 === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? === 307 307 308 -The KMS server operated by the RBGis reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:336 +The KMS server operated by the ITO is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are: 309 309 310 310 - 129.187.0.0/16 (LRZ-VPN) 311 311 - 131.159.0.0/16 (Informatics) ... ... @@ -326,57 +326,4 @@ 326 326 === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] === 327 327 328 328 (% style="color:blue" %) 329 -== 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) == 330 - 331 -The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]]. 332 - 333 - 334 - 335 - 336 -1 - [[Which products are visible for students and employees on Studisoft?>>https://kb.in.tum.de/question/1294/which-products-are-visible-for-students-and-employees-on-studisoft/]] 337 - 338 -2 - [[Problem MS Campus EES Office 2016 Activation: Old Installations>>https://kb.in.tum.de/question/1240/problem-ms-campus-ees-office-2016-activation-old-installations/]] 339 - 340 -3 - [[Office KMS Activation Unsuccessful>>https://kb.in.tum.de/question/1242/office-kms-activation-unsuccessful/]] 341 - 342 -4 - [[What is the difference between Windows 10 Enterprise and Education?>>https://kb.in.tum.de/question/1228/what-is-the-difference-between-windows-10-enterprise-and-education/]] 343 - 344 -5 - [[Turn on Automatic Updates in Office Professional Plus 2016>>https://kb.in.tum.de/question/1234/turn-on-automatic-updates-in-office-professional-plus-2016/]] 345 - 346 -6 - [[Are PhD students eligible to use the Microsoft general agreement: MS Campus EES?>>https://kb.in.tum.de/question/1221/are-phd-students-eligible-to-use-the-microsoft-general-agreement-ms-campus-ees/]] 347 - 348 -7 - [[What does error code 0xC004C003 at KMS activation mean?>>https://kb.in.tum.de/question/1279/what-does-error-code-0xc004c003-at-kms-activation-mean/]] 349 - 350 -8 - [[How often do I have to activate products of MS Campus EES?>>https://kb.in.tum.de/question/1277/how-often-do-i-have-to-activate-products-of-ms-campus-ees/]] 351 - 352 -9 - [[KMS Activation error codes>>https://kb.in.tum.de/question/1275/kms-activation-error-codes/]] 353 - 354 -10 - [[KMS Activation: How much time does the automatic activation take?>>https://kb.in.tum.de/question/1295/kms-activation-how-much-time-does-the-automatic-activation-take/]] 355 - 356 -11 - [[Can I (an employee) install the Studisoft Version of Office on my IPad?>>https://kb.in.tum.de/question/1319/can-i-an-employee-install-the-studisoft-version-of-office-on-my-ipad/]] 357 - 358 -12 - [[I'm connected to eduroam. Can i use this to activate my Office 2016 via KMS?>>https://kb.in.tum.de/question/1300/im-connected-to-eduroam-can-i-use-this-to-activate-my-office-2016-via-kms/]] 359 - 360 -13 - [[Activate \"Ribbon and Toolbar\" in Office for Mac>>https://kb.in.tum.de/question/1426/activate-ribbon-and-toolbar-in-office-for-mac/]] 361 - 362 -14 - [[Is Office Professional Plus available only as a MSI version in TUM's general agreement?>>https://kb.in.tum.de/question/1428/is-office-professional-plus-available-only-as-a-msi-version-in-tums-general-agreement/]] 363 - 364 -15 - [[Activation key for Visio 2013 Professional>>https://kb.in.tum.de/question/1430/activation-key-for-visio-2013-professional/]] 365 - 366 -16 - [[How can I install MS Office and Visio 2016 parallel?>>https://kb.in.tum.de/question/1312/how-can-i-install-ms-office-and-visio-2016-parallel/]] 367 - 368 -17 - [[Microsoft Office 2016 Activation Pop-Up Stays After Activation>>https://kb.in.tum.de/question/1308/microsoft-office-2016-activation-pop-up-stays-after-activation/]] 369 - 370 -18 - [[Office 2016 asks for activation after migration on Mac OS X>>https://kb.in.tum.de/question/1305/office-2016-asks-for-activation-after-migration-on-mac-os-x/]] 371 - 372 -19 - [[Why is Office 2016 activated sometimes automatically?>>https://kb.in.tum.de/question/1230/why-is-office-2016-activated-sometimes-automatically/]] 373 - 374 -20 - [[I can't find the tab References (Verweise) in Microsoft Office. How can I enable this?>>https://kb.in.tum.de/question/1232/i-cant-find-the-tab-references-verweise-in-microsoft-office-how-can-i-enable-this/]] 375 - 376 -21 - [[Office Professional Plus 2016 – Enable automatic updates>>https://kb.in.tum.de/question/1224/office-professional-plus-2016-enable-automatic-updates/]] 377 - 378 -22 - [[Error code 0xC004F074 during KMS activation>>https://kb.in.tum.de/question/156/error-code-0xc004f074-during-kms-activation/]] 379 - 380 -23 - [[No editing of the document on Mac>>https://kb.in.tum.de/question/1244/no-editing-of-the-document-on-mac/]] 381 - 382 -24 - [[How can i migrate my Office 2016 from one Mac to another?>>https://kb.in.tum.de/question/1247/how-can-i-migrate-my-office-2016-from-one-mac-to-another/]] 357 +== ==