Changes for page Anleitung für Ms Campus

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15	15	(% style="color:blue" %)
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16	16	== 1. Logging in to Studisoft ==
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18	18	At the following link you can find Studisoft's web page:
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25	25	[[image:ssde-1.png||width="1000"]]
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28		- The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
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	30	+The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
	31	+
30	30	[[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
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32	32	(% style="color:blue" %)
33	33	== 2. Download Download of software through Studisoft ==
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	37	+
35	35	(% style="color:blue" %)
36	36	=== 2.1. Activation of MS Campus EES and software download ===
37	37
38	38	First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
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40		-
41		-
42	42	[[image:mscampuseespaketbestellen.png||width="1000"]]
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47		-In the newly opened window click **bestellen** (**Order**)
	48	+In the newly opened window click **bestellen** (**Order**).
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49		-
50	50	[[image:ssde-4.png||width="1000"]]
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61	61
62	62	Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
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64		-
65	65	[[image:StudiSoft - Chromium_008.png||width="1000"]]
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71	71	=== 2.2. Steps for further downloads ===
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74		-After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
	73	+After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
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77		-
78	78	Afterwards, you should first choose the software package MS Campus EES.
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80	80	[[image:auftragsverfolgung.png||width="1000"]]
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92	92	(% style="color:blue" %)
	91	+
93	93	== 3. Activation of the software via KMS (Key Management Service) ==
94	94
95		-=== **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
	94	+ **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}**
96	96
97		-==== Content Requirements ====
	96	+ Content Requirements
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99	99	1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
100	100	1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
101	101	1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
102	102
103		-==== Technical Requirements ====
	102	+ Technical Requirements
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105	105	1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
106	106	1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
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109	109	**Automatic activation (relevant for administrators)**
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111		-You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
	110	+You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITO KMS server (shown on the example of BIND):
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113	113	_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
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124	124	If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
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126	126	(% style="color:blue" %)
	126	+
127	127	=== 3.1. Windows activation ===
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	129	+
129	129	(% style="color:blue" %)
130	130	==== 3.1.1. Open the terminal ====
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136	136	[[image:commandpromptadmin.png||width="1000"]]
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139		-
	140	+(% style="color:blue" %)
140	140	==== 3.1.2. Enter the following commands in the Command Prompt ====
141	141
142	142	Registration of the KMS activation host in the system:
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163	163
164	164	{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
165	165	0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
166		- In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
	167	+ In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
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168	168	(% style="color:blue" %)
	170	+
169	169	=== 3.2. Office Professional Plus activation on Mac OSX ===
170	170
171		-**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
	173	+The Technical University of Munich offers Office 365 for students. Further information for both products can be found **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
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173	173	The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
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178	178	For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
179	179	Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
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181		-To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
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	184	+
	185	+To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
	186	+
183	183	[[image:mac2019installerundserializer.png||height="129" width="1000"]]
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185	185	The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
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187	187	[[image:serializerinstall.png||width="1000"]]
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189		-(% class="box infomessage" %)
	195	+
	196	+(% class="box" %)
190	190	(((
191		-(% class="mark" %)##**Note**##(%%): If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
	198	+**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
192	192	)))
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	201	+
194	194	Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
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	204	+(% style="color:blue" %)
	205	+
196	196	=== 3.3. Office Professional Plus Activation on Windows ===
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198	198	**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
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224		-==== Open Command Prompt ====
	234	+=== Open Command Prompt ===
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227	227	Here the command prompt should also be run as administrator as in the previous case.
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235		-==== Commands, that need to be entered in the Command Prompt ====
	245	+=== Commands, that need to be entered in the Command Prompt ===
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238	238	Depending on your Microsoft Office Version following commands should be entered:
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240		-====== **Microsoft Office 2010** ======
	250	+(% style="color: green;" %)
	251	+==== **Microsoft Office 2010** ====
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242	242	Can no longer be activated via TUM's KMS server
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244		-====== **Microsoft Office 2013** ======
	255	+(% style="color: green;" %)
	256	+==== **Microsoft Office 2013** ====
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246	246	Registration of the KMS-Activation-Host in the system
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257	257	{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
258	258	)))
259	259
260		-====== **Microsoft Office 2016** ======
	272	+(% style="color: green;" %)
	273	+==== **Microsoft Office 2016** ====
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262	262	Registration of the KMS-Activation-Host in the system
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277	277	") instead of just writing directory name
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280		-{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>{{/html}}
	293	+(% class="box" %)
	294	+(((
	295	+{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.{{/html}}
	296	+)))
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283	283	[[image:attach:kmsoffice2.png||height="520" width="910"]]
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	302	+(% style="color: green;" %)
	303	+==== **Microsoft Office 2019** ====
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287		-====== **Microsoft Office 2019** ======
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289		-(% class="box infomessage" %)
	306	+(% class="box" %)
290	290	(((
291		-Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
	308	+{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span> {{/html}}{{html wiki="true"}}Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.{{/html}}
292	292	)))
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	312	+
295	295	(% style="color:blue" %)
296	296	== 4. FAQ ==
297	297
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306	306	(% style="color:blue" %)
307	307	=== 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
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309		-The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
	327	+The KMS server operated by the ITO is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
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311	311	- 129.187.0.0/16 (LRZ-VPN)
312	312	- 131.159.0.0/16 (Informatics)