Changes for page Anleitung für Ms Campus

Last modified by Aysegül Omus on 2024/12/17 12:53
From version 6.1
edited by Aysegül Omus
on 2023/02/28 14:31
Change comment: There is no comment for this version
To version 23.1
edited by Aysegül Omus
on 2023/08/31 11:40
Change comment: There is no comment for this version

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... ... @@ -13,6 +13,7 @@
13 13  
14 14  
15 15  (% style="color:blue" %)
16 +
16 16  == 1. Logging in to Studisoft ==
17 17  
18 18  At the following link you can find Studisoft's web page:
... ... @@ -25,27 +25,27 @@
25 25  [[image:ssde-1.png||width="1000"]]
26 26  
27 27  
28 - The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
29 29  
30 +The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
31 +
30 30  [[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
33 +
31 31  (% style="color:blue" %)
32 32  == 2. Download Download of software through Studisoft ==
33 33  
37 +
34 34  (% style="color:blue" %)
35 35  === 2.1. Activation of MS Campus EES and software download ===
36 36  
37 37  First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
38 38  
39 -
40 -
41 41  [[image:mscampuseespaketbestellen.png||width="1000"]]
42 42  
43 43  
44 44  
45 45  
46 -In the newly opened window click **bestellen** (**Order**)
48 +In the newly opened window click **bestellen** (**Order**).
47 47  
48 -
49 49  [[image:ssde-4.png||width="1000"]]
50 50  
51 51  
... ... @@ -60,7 +60,6 @@
60 60  
61 61  Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
62 62  
63 -
64 64  [[image:StudiSoft - Chromium_008.png||width="1000"]]
65 65  
66 66  
... ... @@ -70,10 +70,9 @@
70 70  === 2.2. Steps for further downloads ===
71 71  
72 72  
73 -After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
73 +After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
74 74  
75 75  
76 -
77 77  Afterwards, you should first choose the software package MS Campus EES.
78 78  
79 79  [[image:auftragsverfolgung.png||width="1000"]]
... ... @@ -89,25 +89,26 @@
89 89  
90 90  
91 91  (% style="color:blue" %)
91 +
92 92  == 3. Activation of the software via KMS (Key Management Service) ==
93 93  
94 -=== **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
94 + **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}**
95 95  
96 -==== Content Requirements ====
96 + Content Requirements
97 97  
98 -1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
99 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You use TUM PC or service device.</span>{{/html}}
100 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You have a basic license (important for Windows products).</span>{{/html}}
98 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
99 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
100 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
101 101  
102 -==== Technical Requirements ====
102 + Technical Requirements
103 103  
104 -1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
105 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span>{{/html}}
106 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
104 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
105 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
106 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
107 107  
108 108  **Automatic activation (relevant for administrators)**
109 109  
110 -You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
110 +You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITO KMS server (shown on the example of BIND):
111 111  
112 112  _vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
113 113  
... ... @@ -123,8 +123,10 @@
123 123  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
124 124  
125 125  (% style="color:blue" %)
126 +
126 126  === 3.1. Windows activation ===
127 127  
129 +
128 128  (% style="color:blue" %)
129 129  ==== 3.1.1. Open the terminal ====
130 130  
... ... @@ -135,7 +135,7 @@
135 135  [[image:commandpromptadmin.png||width="1000"]]
136 136  
137 137  
138 -
140 +(% style="color:blue" %)
139 139  ==== 3.1.2. Enter the following commands in the Command Prompt ====
140 140  
141 141  Registration of the KMS activation host in the system:
... ... @@ -162,12 +162,13 @@
162 162  
163 163  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
164 164   0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
165 - In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
167 + In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
166 166  
167 167  (% style="color:blue" %)
170 +
168 168  === 3.2. Office Professional Plus activation on Mac OSX ===
169 169  
170 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
173 +The Technical University of Munich offers Office 365 for students. Further information for both products can be found **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
171 171  
172 172  The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
173 173  
... ... @@ -177,21 +177,29 @@
177 177  For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
178 178  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
179 179  
180 -To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
181 181  
184 +
185 +To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
186 +
182 182  [[image:mac2019installerundserializer.png||height="129" width="1000"]]
183 183  
189 +
190 +
184 184  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
185 185  
186 186  [[image:serializerinstall.png||width="1000"]]
187 187  
188 -(% class="box infomessage" %)
195 +
196 +(% class="box" %)
189 189  (((
190 -(% class="mark" %)##**Note**##(%%): If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
198 +**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
191 191  )))
192 192  
201 +
193 193  Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
194 194  
204 +(% style="color:blue" %)
205 +
195 195  === 3.3. Office Professional Plus Activation on Windows ===
196 196  
197 197  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
... ... @@ -220,7 +220,7 @@
220 220  
221 221  
222 222  
223 -==== Open Command Prompt ====
234 +=== Open Command Prompt ===
224 224  
225 225  
226 226  Here the command prompt should also be run as administrator as in the previous case.
... ... @@ -231,16 +231,18 @@
231 231  
232 232  
233 233  
234 -==== Commands, that need to be entered in the Command Prompt ====
245 +=== Commands, that need to be entered in the Command Prompt ===
235 235  
236 236  
237 237  Depending on your Microsoft Office Version following commands should be entered:
238 238  
239 -====== **Microsoft Office 2010** ======
250 +(% style="color: green;" %)
251 +==== **Microsoft Office 2010** ====
240 240  
241 241  Can no longer be activated via TUM's KMS server
242 242  
243 -====== **Microsoft Office 2013** ======
255 +(% style="color: green;" %)
256 +==== **Microsoft Office 2013** ====
244 244  
245 245  Registration of the KMS-Activation-Host in the system
246 246  
... ... @@ -256,7 +256,8 @@
256 256  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
257 257  )))
258 258  
259 -====== **Microsoft Office 2016** ======
272 +(% style="color: green;" %)
273 +==== **Microsoft Office 2016** ====
260 260  
261 261  Registration of the KMS-Activation-Host in the system
262 262  
... ... @@ -276,21 +276,26 @@
276 276  ") instead of just writing directory name
277 277  
278 278  
279 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>{{/html}}
293 +(% class="box" %)
294 +(((
295 +{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.{{/html}}
296 +)))
280 280  
281 281  
282 282   [[image:attach:kmsoffice2.png||height="520" width="910"]]
283 283  
284 284  
302 +(% style="color: green;" %)
303 +==== **Microsoft Office 2019** ====
285 285  
286 -====== **Microsoft Office 2019** ======
287 287  
288 -(% class="box infomessage" %)
306 +(% class="box" %)
289 289  (((
290 -Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
308 +{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span> {{/html}}{{html wiki="true"}}Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.{{/html}}
291 291  )))
292 292  
293 293  
312 +
294 294  (% style="color:blue" %)
295 295  == 4. FAQ ==
296 296  
... ... @@ -305,7 +305,7 @@
305 305  (% style="color:blue" %)
306 306  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
307 307  
308 -The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
327 +The KMS server operated by the ITO is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
309 309  
310 310  - 129.187.0.0/16 (LRZ-VPN)
311 311  - 131.159.0.0/16 (Informatics)
... ... @@ -321,6 +321,7 @@
321 321  
322 322  [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.
323 323  In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.
343 +
324 324  (% style="color:blue" %)
325 325  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
326 326