Changes for page Anleitung für Ms Campus

Last modified by Aysegül Omus on 2024/12/17 12:53
From version 4.1
edited by Aysegül Omus
on 2023/02/27 14:03
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To version 10.1
edited by Aysegül Omus
on 2023/02/28 14:48
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Summary

Details

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Title
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1 -Anleitung zum Herunterladen und Aktivieren von Ms Campus Produkten
1 +Anleitung für Ms Campus EES Produkte
Content
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3 3  **All TUM employees are entitled to purchase MS Campus EES products**.
4 4  
5 5  
6 -**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorized to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
6 +(% class="box" %)
7 +(((
8 +**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorised to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
9 +)))
7 7  
8 8  
9 9  {{toc/}}
10 10  
11 11  
12 -
15 +(% style="color:blue" %)
13 13  == 1. Logging in to Studisoft ==
14 14  
15 15  At the following link you can find Studisoft's web page:
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26 26  
27 27  [[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
28 28  
32 +(% style="color:blue" %)
29 29  == 2. Download Download of software through Studisoft ==
30 30  
35 +
36 +(% style="color:blue" %)
31 31  === 2.1. Activation of MS Campus EES and software download ===
32 32  
33 33  First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
34 34  
35 -
36 -
37 37  [[image:mscampuseespaketbestellen.png||width="1000"]]
38 38  
39 39  
40 40  
41 41  
42 -In the newly opened window click **bestellen** (**Order**)
46 +In the newly opened window click **bestellen** (**Order**).
43 43  
44 -
45 45  [[image:ssde-4.png||width="1000"]]
46 46  
47 47  
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56 56  
57 57  Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
58 58  
59 -
60 60  [[image:StudiSoft - Chromium_008.png||width="1000"]]
61 61  
62 62  
63 63  
64 64  
65 -
67 +(% style="color:blue" %)
66 66  === 2.2. Steps for further downloads ===
67 67  
68 68  
69 -After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
71 +After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
70 70  
71 71  
72 -
73 73  Afterwards, you should first choose the software package MS Campus EES.
74 74  
75 75  [[image:auftragsverfolgung.png||width="1000"]]
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84 84  
85 85  
86 86  
87 -
88 +(% style="color:blue" %)
88 88  == 3. Activation of the software via KMS (Key Management Service) ==
89 89  
90 90  === **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
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91 91  
92 92  ==== Content Requirements ====
93 93  
94 -1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
95 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You use TUM PC or service device.</span>{{/html}}
96 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You have a basic license (important for Windows products).</span>{{/html}}
95 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
96 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
97 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
97 97  
98 98  ==== Technical Requirements ====
99 99  
100 -1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
101 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span>{{/html}}
102 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
101 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
102 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
103 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
103 103  
104 104  **Automatic activation (relevant for administrators)**
105 105  
106 106  You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
107 107  
108 -//vlmcs.//tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
109 +_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
109 109  
110 110  This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.
111 111  
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118 118  
119 119  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
120 120  
122 +(% style="color:blue" %)
121 121  === 3.1. Windows activation ===
122 122  
125 +
126 +(% style="color:blue" %)
123 123  ==== 3.1.1. Open the terminal ====
124 124  
125 125  Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems).
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129 129  [[image:commandpromptadmin.png||width="1000"]]
130 130  
131 131  
132 -
136 +(% style="color:blue" %)
133 133  ==== 3.1.2. Enter the following commands in the Command Prompt ====
134 134  
135 135  Registration of the KMS activation host in the system:
140 +
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142 +(((
136 136  {{{cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de}}}
144 +)))
137 137  
138 138  Activation attempt on the previously registered KMS host:
147 +
148 +(% class="box" %)
149 +(((
139 139  {{{cscript \windows\system32\slmgr.vbs -ato}}}
151 +)))
140 140  
141 141  
154 +
142 142  The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.
143 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmswindows2.png||alt="kmswindows2.png" height="276" width="700"]]
144 144  
145 145  
158 +[[image:attach:kmswindows2.png||height="404" width="1025"]]
159 +
160 +
146 146  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
147 147   0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
148 148   In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
149 149  
165 +(% style="color:blue" %)
150 150  === 3.2. Office Professional Plus activation on Mac OSX ===
151 151  
152 152  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
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159 159  For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
160 160  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
161 161  
178 +
179 +
162 162  To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
163 163  
164 -[[image:mac2019installerundserializer.png||width="1000"]]
182 +[[image:mac2019installerundserializer.png||height="129" width="1000"]]
165 165  
184 +
185 +
166 166  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
167 167  
168 168  [[image:serializerinstall.png||width="1000"]]
169 169  
170 -(% class="box infomessage" %)
171 -(((
172 -(% class="mark" %)##**Note**##(%%): If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
173 -)))
174 174  
175 -Here is a guide from Microsoft to uninstall old Office versions -> [[https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
191 +**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
176 176  
193 +
194 +Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
195 +
196 +(% style="color:blue" %)
177 177  === 3.3. Office Professional Plus Activation on Windows ===
178 178  
179 179  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
... ... @@ -193,15 +193,18 @@
193 193  
194 194  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
195 195  
196 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktiviv.png||alt="officeaktiviv.png" height="228" width="900"]]
216 +[[image:attach:officeaktiviv.png||height="276" width="1091"]]
197 197  
198 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktivierung4.png||alt="officeaktivierung4.png" height="473" width="900"]]
218 +[[image:attach:officeaktivierung4.png||height="571" width="1089"]]
199 199  
200 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/aktivierungofficekms.png||alt="aktivierungofficekms.png" height="272" width="900"]]
220 +[[image:attach:aktivierungofficekms.png||height="330" width="1089"]]
201 201  
202 -==== Open Command Prompt ====
203 203  
204 204  
224 +
225 +=== Open Command Prompt ===
226 +
227 +
205 205  Here the command prompt should also be run as administrator as in the previous case.
206 206  
207 207  
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210 210  
211 211  
212 212  
236 +=== Commands, that need to be entered in the Command Prompt ===
213 213  
214 -==== Commands, that need to be entered in the Command Prompt ====
215 215  
216 -
217 217  Depending on your Microsoft Office Version following commands should be entered:
218 218  
219 -====== **Microsoft Office 2010** ======
241 +(% style="color: green;" %)
242 +==== **Microsoft Office 2010** ====
220 220  
221 221  Can no longer be activated via TUM's KMS server
222 222  
223 -====== **Microsoft Office 2013** ======
246 +(% style="color: green;" %)
247 +==== **Microsoft Office 2013** ====
224 224  
225 225  Registration of the KMS-Activation-Host in the system
250 +
251 +(% class="box" %)
252 +(((
226 226  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
254 +)))
227 227  
228 228  Activation of previously registered KMS-Host
257 +
258 +(% class="box" %)
259 +(((
229 229  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
261 +)))
230 230  
231 -====== **Microsoft Office 2016** ======
263 +(% style="color: green;" %)
264 +==== **Microsoft Office 2016** ====
232 232  
233 233  Registration of the KMS-Activation-Host in the system
267 +
268 +(% class="box" %)
269 +(((
234 234  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
271 +)))
235 235  
236 236  Activation of previously registered KMS-Host
274 +
275 +(% class="box" %)
276 +(((
237 237  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}}
278 +)))
238 238  
239 239  It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:
240 240  ") instead of just writing directory name
282 +
283 +
241 241  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>{{/html}}
242 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'></span>{{/html}}
243 243  
244 244  
245 - [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmsoffice2.png||alt="kmsoffice2.png" height="400" width="700"]]
287 + [[image:attach:kmsoffice2.png||height="520" width="910"]]
246 246  
247 -====== **Microsoft Office 2019** ======
248 248  
290 +(% style="color: green;" %)
291 +==== **Microsoft Office 2019** ====
292 +
249 249  (% class="box infomessage" %)
250 250  (((
251 251  Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
252 252  )))
253 253  
298 +
299 +(% style="color:blue" %)
254 254  == 4. FAQ ==
255 255  
302 +(% style="color:blue" %)
256 256  === 4.1. I am in MWN, but do I still need VPN? ===
257 257  
258 258  In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on https://www.lrz.de/services/netz/mobil/vpn_en/ .
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259 259  
260 260  Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.
261 261  
309 +
310 +(% style="color:blue" %)
262 262  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
263 263  
264 264  The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
... ... @@ -278,8 +278,10 @@
278 278  [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.
279 279  In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.
280 280  
330 +(% style="color:blue" %)
281 281  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
282 282  
333 +(% style="color:blue" %)
283 283  == 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) ==
284 284  
285 285  The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].