Changes for page Anleitung für Ms Campus

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1 -Anleitung für Ms Campus EES Produkte
1 +AnleitungfuerMsCampus
Author
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1 -XWiki.kahraman
1 +XWiki.wikibot
Content
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1 1  = Download und activation of software in MS Campus EES =
2 2  
3 -**All TUM employees are entitled to purchase MS Campus EES products**.
3 +**All TUM employees are entitled to purchase MS Campus EES products**. **Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorized to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
4 4  
5 5  
6 -(% class="box" %)
7 -(((
8 -**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorised to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
9 -)))
10 -
11 -
12 12  {{toc/}}
13 13  
14 14  
... ... @@ -19,95 +19,111 @@
19 19  
20 20  https://www.studisoft.de
21 21  
22 -Choose Technische Universität München from the list and click on **Login** (**Anmelden**).
16 +Choose \"Technische Universität München\" from the list and click on \"Login\" (\"Anmelden\").
23 23  
24 24  
25 -[[image:ssde-1.png||height="410" width="729"]]
19 +[[image:ssde-1.png||width="1000"]]
26 26  
27 27  
22 + The Mytum Login window will appear, in which you should enter your Mytum-account and respective password and click on \"Login\" (\"Anmelden\").
28 28  
29 -The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
24 +[[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
30 30  
31 -[[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||height="438" width="725"]]
32 -
33 -(% style="color:blue" %)
34 34  == 2. Download Download of software through Studisoft ==
35 35  
36 -
37 -(% style="color:blue" %)
38 38  === 2.1. Activation of MS Campus EES and software download ===
39 39  
40 -First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
30 +First click on \"MS Campus EES\" and then on \"kostenfrei bestellen\" (\"Order for free\")
41 41  
42 -[[image:mscampuseespaketbestellen.png||height="494" width="717"]]
43 43  
44 44  
34 +[[image:mscampuseespaketbestellen.png||width="1000"]]
45 45  
46 46  
47 -In the newly opened window click **bestellen** (**Order**).
48 48  
49 -[[image:ssde-4.png||height="322" width="715"]]
50 50  
39 +In the newly opened window click \"bestellen\" (\"Order\")
51 51  
52 52  
42 +[[image:ssde-4.png||width="1000"]]
53 53  
54 -Upon accepting the licencing conditions and the privacy policy on the new page, move forward with Weiter.
55 55  
56 -[[image:StudiSoft - 005nnn.png||height="333" width="711"]]
57 57  
46 +
47 +Upon accepting the licencing conditions and the privacy policy on the new page, move forward with \"Weiter\".
58 58  
59 59  
50 +[[image:StudiSoft - 005nnn.png||width="1000"]]
60 60  
61 -Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
62 62  
63 -[[image:StudiSoft - Chromium_008.png||height="338" width="705"]]
64 64  
65 65  
55 +Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on \"Download\".
66 66  
67 67  
68 -(% style="color:blue" %)
69 -=== 2.2. Steps for further downloads ===
58 +[[image:StudiSoft - Chromium_008.png||width="1000"]]
70 70  
71 71  
72 -After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
73 73  
74 74  
63 +
64 +=== 2.2. Steps for further downloads ===
65 +
66 +After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
67 +
68 +
75 75  Afterwards, you should first choose the software package MS Campus EES.
76 76  
77 -[[image:auftragsverfolgung.png||height="305" width="707"]]
78 78  
72 +[[image:auftragsverfolgung.png||width="1000"]]
79 79  
80 80  
81 81  
82 -And then click again on **Download** to display the available software products.
83 83  
84 -[[image:StudiSoft - Chromium_008.png||height="345" width="718"]]
77 +And then click again on \"Download\" to display the available software products.
85 85  
86 86  
80 +[[image:StudiSoft - Chromium_008.png||width="1000"]]
87 87  
88 88  
89 89  
84 +
85 +
90 90  == 3. Activation of the software via KMS (Key Management Service) ==
91 91  
92 - **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}**
88 +=== **{{html wiki="true"}}
89 +<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>
90 +{{/html}}** ===
93 93  
94 - Content Requirements
92 +==== Content Requirements ====
95 95  
96 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
97 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
98 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
94 +1 {{html wiki="true"}}
95 +<span class='WYSIWYG_COLOR ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>
96 +{{/html}}
97 + 1 {{html wiki="true"}}
98 +<span class='WYSIWYG_COLOR ' style='color:Blue'>You use TUM PC or service device.</span>
99 +{{/html}}
100 + 1 {{html wiki="true"}}
101 +<span class='WYSIWYG_COLOR ' style='color:Blue'>You have a basic license (important for Windows products).</span>
102 +{{/html}}
99 99  
100 - Technical Requirements
104 +==== Technical Requirements ====
101 101  
102 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
103 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
104 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
106 +1 {{html wiki="true"}}
107 +<span class='WYSIWYG_COLOR ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span>
108 +{{/html}}
109 + 1 {{html wiki="true"}}
110 +<span class='WYSIWYG_COLOR ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span>
111 +{{/html}}
112 + 1 {{html wiki="true"}}
113 +<span class='WYSIWYG_COLOR ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span>
114 +{{/html}}
105 105  
106 106  **Automatic activation (relevant for administrators)**
107 107  
108 -You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITO KMS server (shown on the example of BIND):
118 +You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of \"BIND\"):
109 109  
110 -_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
120 +//vlmcs.//tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
111 111  
112 112  This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.
113 113  
... ... @@ -120,100 +120,90 @@
120 120  
121 121  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
122 122  
123 -
124 124  === 3.1. Windows activation ===
125 125  
126 -
127 -(% style="color:blue" %)
128 128  ==== 3.1.1. Open the terminal ====
136 +Click on \"Start\" and then search for \"Command prompt\" (in Windows 7, else just type in \"cmd\" for other operating systems).
137 + Click with the right mouse button on the Command Prompt and choose \"Run as administrator\".
129 129  
130 -Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems).
131 -Click with the right mouse button on the Command Prompt and choose Run as administrator.
139 +
140 +[[image:commandpromptadmin.png||width="1000"]]
132 132  
133 133  
134 -[[image:commandpromptadmin.png||height="607" width="698"]]
135 135  
136 -
137 -(% style="color:blue" %)
144 +
138 138  ==== 3.1.2. Enter the following commands in the Command Prompt ====
139 139  
140 140  Registration of the KMS activation host in the system:
148 +{{{
141 141  
142 -(% class="box" %)
143 -(((
144 -{{{cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de}}}
145 -)))
150 +cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de
146 146  
152 +}}}
153 +
147 147  Activation attempt on the previously registered KMS host:
155 +{{{
148 148  
149 -(% class="box" %)
150 -(((
151 -{{{cscript \windows\system32\slmgr.vbs -ato}}}
152 -)))
157 +cscript \windows\system32\slmgr.vbs -ato
153 153  
159 +}}}
154 154  
155 155  
156 -The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.
162 +The upper left corner of the Command Prompt should read \"Administrator\", if the correct option was picked, and the activation should terminate with \"Product activated successfully.\"
163 + [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmswindows2.png|| width="700" height="276" alt="kmswindows2.png"]]
157 157  
158 158  
159 -[[image:attach:kmswindows2.png||height="290" width="739"]]
166 +{{html wiki="true"}}
167 +<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>
168 +{{/html}}
169 + 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
170 + In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
160 160  
172 +=== 3.2. Office Professional Plus activation on Mac OSX ===
161 161  
162 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
174 +**{{html wiki="true"}}
175 +<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>
176 +{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
163 163  
164 -
165 - **0xC004F035** -This error code means the activation isn't possible because of a BIOS flag problem.
166 - In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue.
167 -
168 -
169 -=== 3.2. Office Professional Plus activation ===
170 -
171 -
172 -
173 -(% class="box infomessage" %)
174 -(((
175 -**Note**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
176 -)))
177 -
178 -(% class="box infomessage" %)
179 -(((
180 180  The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
181 -)))
182 182  
183 183  
184 -==== 3.2.1 Office Professional Plus activation on Mac OSX ====
185 185  
186 -
187 -Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed.
188 -For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
182 +Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed.
183 +For a trouble-free installation and activation, **{{html wiki="true"}}
184 +<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>
185 +{{/html}}** should be **{{html wiki="true"}}
186 +<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>
187 +{{/html}}** removed before the installation of Microsoft Office.
189 189  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
190 190  
190 +To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
191 191  
192 -To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
192 +[[image:mac2019installerundserializer.png||width="1000"]]
193 193  
194 -[[image:mac2019installerundserializer.png||height="91" width="708"]]
195 -
196 -
197 -
198 198  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
199 199  
200 -[[image:serializerinstall.png||height="271" width="703"]]
196 +[[image:serializerinstall.png||width="1000"]]
201 201  
198 +Note: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
202 202  
203 -(% class="box infomessage" %)
204 -(((
205 -**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
206 -)))
200 +Here is a guide from Microsoft to uninstall old Office versions -> [[https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
207 207  
202 +=== 3.3. Office Professional Plus Activation on Windows ===
208 208  
209 -Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
204 +**{{html wiki="true"}}
205 +<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>
206 +{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
210 210  
208 +The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[**Note**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
211 211  
212 -==== 3.2.2 Office Professional Plus Activation on Windows ====
210 +The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here]].)][here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
213 213  
214 214  
215 215  
216 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Prerequisites:</span>{{/html}}**
214 +**{{html wiki="true"}}
215 +<span class='WYSIWYG_COLOR ' style='color:Red'>Prerequisites:</span>
216 +{{/html}}**
217 217  
218 218  1 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted.
219 219  Here are two descriptions of how to do it by Microsoft:
... ... @@ -222,107 +222,88 @@
222 222  
223 223  2 - After Microsoft Office's installation restart the computer.
224 224  
225 -(% class="box infomessage" %)
226 -(((
227 - **Note**: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
228 -)))
225 +**{{html wiki="true"}}
226 +<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>
227 +{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
229 229  
230 -[[image:attach:officeaktiviv.png||height="188" width="742"]]
229 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktiviv.png|| width="900" height="228" alt="officeaktiviv.png"]]
231 231  
232 -[[image:attach:officeaktivierung4.png||height="390" width="743"]]
231 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktivierung4.png|| width="900" height="473" alt="officeaktivierung4.png"]]
233 233  
234 -[[image:attach:aktivierungofficekms.png||height="224" width="742"]]
233 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/aktivierungofficekms.png|| width="900" height="272" alt="aktivierungofficekms.png"]]
235 235  
235 +==== Open Command Prompt ====
236 236  
237 237  
238 +Here the command prompt should also be run as administrator as in the previous case.
238 238  
239 -===== 3.2.2.1. Open Command Prompt =====
240 +
241 +[[image:commandpromptadmin.png||width="1200"]]
240 240  
241 241  
242 -Here the command prompt should also be run as administrator as in the previous case.
243 243  
244 -
245 -[[image:commandpromptadmin.png||height="653" width="750"]]
246 246  
247 247  
248 -===== 3.2.2.1. Commands, that need to be entered in the Command Prompt =====
247 +==== Commands, that need to be entered in the Command Prompt ====
249 249  
250 250  
251 251  Depending on your Microsoft Office Version following commands should be entered:
252 252  
253 -(% style="color: green;" %)
254 -==== **Microsoft Office 2010** ====
252 +====== **Microsoft Office 2010** ======
255 255  
256 256  Can no longer be activated via TUM's KMS server
257 257  
258 -(% style="color: green;" %)
259 -==== **Microsoft Office 2013** ====
256 +====== **Microsoft Office 2013** ======
260 260  
261 261  Registration of the KMS-Activation-Host in the system
259 +{{{
262 262  
263 -(% class="box" %)
264 -(((
265 -{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
266 -)))
261 +cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de
267 267  
263 +}}}
264 +
268 268  Activation of previously registered KMS-Host
266 +{{{
269 269  
270 -(% class="box" %)
271 -(((
272 -{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
273 -)))
268 +cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act
274 274  
275 -(% style="color: green;" %)
276 -==== **Microsoft Office 2016** ====
270 +}}}
277 277  
272 +====== **Microsoft Office 2016** ======
273 +
278 278  Registration of the KMS-Activation-Host in the system
275 +{{{
279 279  
280 -(% class="box" %)
281 -(((
282 -{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
283 -)))
277 +cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de
284 284  
279 +}}}
280 +
285 285  Activation of previously registered KMS-Host
282 +{{{
286 286  
287 -(% class="box" %)
288 -(((
289 -{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}}
290 -)))
284 +cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act
291 291  
292 -It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:
293 -") instead of just writing directory name
286 +}}}
294 294  
288 +It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:\\") instead of just writing directory name
289 +{{html wiki="true"}}
290 +<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>
291 +{{/html}}{{html wiki="true"}}
292 +<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>
293 +{{/html}}
294 +{{html wiki="true"}}
295 +<span class='WYSIWYG_COLOR ' style='color:Red'></span>
296 +{{/html}}
295 295  
296 -(% class="box infomessage" %)
297 -(((
298 -On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.
299 -)))
300 300  
299 + [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmsoffice2.png|| width="700" height="400" alt="kmsoffice2.png"]]
301 301  
301 +====== **Microsoft Office 2019** ======
302 302  
303 - [[image:attach:kmsoffice2.png||height="417" width="730"]]
303 +Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
304 304  
305 -
306 -(% style="color: green;" %)
307 -==== **Microsoft Office 2019** ====
308 -
309 -
310 -(% class="box" %)
311 -(((
312 -
313 -)))
314 -
315 -(% class="box infomessage" style="color:blue" %)
316 -(((
317 -{{html wiki="true"}}
318 -Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
319 -{{/html}}
320 -)))
321 -
322 -(% style="color:blue" %)
323 323  == 4. FAQ ==
324 324  
325 -(% style="color:blue" %)
326 326  === 4.1. I am in MWN, but do I still need VPN? ===
327 327  
328 328  In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on https://www.lrz.de/services/netz/mobil/vpn_en/ .
... ... @@ -329,11 +329,9 @@
329 329  
330 330  Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.
331 331  
332 -
333 -(% style="color:blue" %)
334 334  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
335 335  
336 -The KMS server operated by the ITO is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
315 +The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
337 337  
338 338  - 129.187.0.0/16 (LRZ-VPN)
339 339  - 131.159.0.0/16 (Informatics)
... ... @@ -341,17 +341,68 @@
341 341  - 172.16.0.0/12 (MWN-local)
342 342  - 10.0.0.0/8 (MWN-local)
343 343  
344 -The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called telnet.
323 +The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called \“telnet\”.
345 345  
346 346  telnet kms.informatik.tu-muenchen.de 1688
347 -Trying 131.159.0.70...
326 +Trying 131.159.0.70...
348 348  Connected to vmrbgkms1.informatik.tu-muenchen.de. Escape character is '^]'.
349 349  
350 350  [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.
351 351  In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.
352 352  
353 -(% style="color:blue" %)
354 354  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
355 355  
356 -(% style="color:blue" %)
357 -== ==
334 +== 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) ==
335 +
336 +The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].
337 +
338 +
339 +
340 +
341 +1 - [[Which products are visible for students and employees on Studisoft?>>https://kb.in.tum.de/question/1294/which-products-are-visible-for-students-and-employees-on-studisoft/]]
342 +
343 +2 - [[Problem MS Campus EES Office 2016 Activation: Old Installations>>https://kb.in.tum.de/question/1240/problem-ms-campus-ees-office-2016-activation-old-installations/]]
344 +
345 +3 - [[Office KMS Activation Unsuccessful>>https://kb.in.tum.de/question/1242/office-kms-activation-unsuccessful/]]
346 +
347 +4 - [[What is the difference between Windows 10 Enterprise and Education?>>https://kb.in.tum.de/question/1228/what-is-the-difference-between-windows-10-enterprise-and-education/]]
348 +
349 +5 - [[Turn on Automatic Updates in Office Professional Plus 2016>>https://kb.in.tum.de/question/1234/turn-on-automatic-updates-in-office-professional-plus-2016/]]
350 +
351 +6 - [[Are PhD students eligible to use the Microsoft general agreement: MS Campus EES?>>https://kb.in.tum.de/question/1221/are-phd-students-eligible-to-use-the-microsoft-general-agreement-ms-campus-ees/]]
352 +
353 +7 - [[What does error code 0xC004C003 at KMS activation mean?>>https://kb.in.tum.de/question/1279/what-does-error-code-0xc004c003-at-kms-activation-mean/]]
354 +
355 +8 - [[How often do I have to activate products of MS Campus EES?>>https://kb.in.tum.de/question/1277/how-often-do-i-have-to-activate-products-of-ms-campus-ees/]]
356 +
357 +9 - [[KMS Activation error codes>>https://kb.in.tum.de/question/1275/kms-activation-error-codes/]]
358 +
359 +10 - [[KMS Activation: How much time does the automatic activation take?>>https://kb.in.tum.de/question/1295/kms-activation-how-much-time-does-the-automatic-activation-take/]]
360 +
361 +11 - [[Can I (an employee) install the Studisoft Version of Office on my IPad?>>https://kb.in.tum.de/question/1319/can-i-an-employee-install-the-studisoft-version-of-office-on-my-ipad/]]
362 +
363 +12 - [[I'm connected to eduroam. Can i use this to activate my Office 2016 via KMS?>>https://kb.in.tum.de/question/1300/im-connected-to-eduroam-can-i-use-this-to-activate-my-office-2016-via-kms/]]
364 +
365 +13 - [[Activate \"Ribbon and Toolbar\" in Office for Mac>>https://kb.in.tum.de/question/1426/activate-ribbon-and-toolbar-in-office-for-mac/]]
366 +
367 +14 - [[Is Office Professional Plus available only as a MSI version in TUM's general agreement?>>https://kb.in.tum.de/question/1428/is-office-professional-plus-available-only-as-a-msi-version-in-tums-general-agreement/]]
368 +
369 +15 - [[Activation key for Visio 2013 Professional>>https://kb.in.tum.de/question/1430/activation-key-for-visio-2013-professional/]]
370 +
371 +16 - [[How can I install MS Office and Visio 2016 parallel?>>https://kb.in.tum.de/question/1312/how-can-i-install-ms-office-and-visio-2016-parallel/]]
372 +
373 +17 - [[Microsoft Office 2016 Activation Pop-Up Stays After Activation>>https://kb.in.tum.de/question/1308/microsoft-office-2016-activation-pop-up-stays-after-activation/]]
374 +
375 +18 - [[Office 2016 asks for activation after migration on Mac OS X>>https://kb.in.tum.de/question/1305/office-2016-asks-for-activation-after-migration-on-mac-os-x/]]
376 +
377 +19 - [[Why is Office 2016 activated sometimes automatically?>>https://kb.in.tum.de/question/1230/why-is-office-2016-activated-sometimes-automatically/]]
378 +
379 +20 - [[I can't find the tab References (Verweise) in Microsoft Office. How can I enable this?>>https://kb.in.tum.de/question/1232/i-cant-find-the-tab-references-verweise-in-microsoft-office-how-can-i-enable-this/]]
380 +
381 +21 - [[Office Professional Plus 2016 – Enable automatic updates>>https://kb.in.tum.de/question/1224/office-professional-plus-2016-enable-automatic-updates/]]
382 +
383 +22 - [[Error code 0xC004F074 during KMS activation>>https://kb.in.tum.de/question/156/error-code-0xc004f074-during-kms-activation/]]
384 +
385 +23 - [[No editing of the document on Mac>>https://kb.in.tum.de/question/1244/no-editing-of-the-document-on-mac/]]
386 +
387 +24 - [[How can i migrate my Office 2016 from one Mac to another?>>https://kb.in.tum.de/question/1247/how-can-i-migrate-my-office-2016-from-one-mac-to-another/]]