Changes for page Anleitung für Ms Campus
Last modified by Aysegül Omus on 2024/12/17 12:53
From version 23.1
edited by Aysegül Omus
on 2023/08/31 11:40
on 2023/08/31 11:40
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... ... @@ -1,1 +1,1 @@ 1 -Anleitung ürEES Produkte1 +AnleitungfuerMsCampus - Author
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... ... @@ -1,18 +1,11 @@ 1 1 = Download und activation of software in MS Campus EES = 2 2 3 -**All TUM employees are entitled to purchase MS Campus EES products**. 3 +**All TUM employees are entitled to purchase MS Campus EES products**. **Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorized to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation. 4 4 5 5 6 -(% class="box" %) 7 -((( 8 -**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorised to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation. 9 -))) 10 - 11 - 12 12 {{toc/}} 13 13 14 14 15 -(% style="color:blue" %) 16 16 17 17 == 1. Logging in to Studisoft == 18 18 ... ... @@ -20,39 +20,39 @@ 20 20 21 21 https://www.studisoft.de 22 22 23 -Choose Technische Universität München from the list and click on **Login**(**Anmelden**).16 +Choose \"Technische Universität München\" from the list and click on \"Login\" (\"Anmelden\"). 24 24 25 25 26 26 [[image:ssde-1.png||width="1000"]] 27 27 28 28 22 + The Mytum Login window will appear, in which you should enter your Mytum-account and respective password and click on \"Login\" (\"Anmelden\"). 29 29 30 -The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**). 31 - 32 32 [[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]] 33 33 34 -(% style="color:blue" %) 35 35 == 2. Download Download of software through Studisoft == 36 36 37 - 38 -(% style="color:blue" %) 39 39 === 2.1. Activation of MS Campus EES and software download === 40 40 41 -First click on **MS Campus EES**and then on**kostenfrei bestellen**(**Order for free**)30 +First click on \"MS Campus EES\" and then on \"kostenfrei bestellen\" (\"Order for free\") 42 42 32 + 33 + 43 43 [[image:mscampuseespaketbestellen.png||width="1000"]] 44 44 45 45 46 46 47 47 48 -In the newly opened window click **bestellen**(**Order**).39 +In the newly opened window click \"bestellen\" (\"Order\") 49 49 41 + 50 50 [[image:ssde-4.png||width="1000"]] 51 51 52 52 53 53 46 + 47 +Upon accepting the licencing conditions and the privacy policy on the new page, move forward with \"Weiter\". 54 54 55 -Upon accepting the licencing conditions and the privacy policy on the new page, move forward with Weiter. 56 56 57 57 [[image:StudiSoft - 005nnn.png||width="1000"]] 58 58 ... ... @@ -59,57 +59,72 @@ 59 59 60 60 61 61 62 -Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download. 55 +Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on \"Download\". 63 63 57 + 64 64 [[image:StudiSoft - Chromium_008.png||width="1000"]] 65 65 66 66 67 67 68 68 69 - (% style="color:blue" %)63 + 70 70 === 2.2. Steps for further downloads === 71 71 66 +After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu. 72 72 73 -After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu. 74 74 75 - 76 76 Afterwards, you should first choose the software package MS Campus EES. 77 77 71 + 78 78 [[image:auftragsverfolgung.png||width="1000"]] 79 79 80 80 81 81 82 82 83 -And then click again on **Download**to display the available software products.77 +And then click again on \"Download\" to display the available software products. 84 84 79 + 85 85 [[image:StudiSoft - Chromium_008.png||width="1000"]] 86 86 87 87 88 88 89 89 90 -(% style="color:blue" %) 91 91 92 92 == 3. Activation of the software via KMS (Key Management Service) == 93 93 94 - **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** 88 +=== **{{html wiki="true"}} 89 +<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span> 90 +{{/html}}** === 95 95 96 - Content Requirements 92 +==== Content Requirements ==== 97 97 98 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}} 99 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}} 100 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}} 94 +1 {{html wiki="true"}} 95 +<span class='WYSIWYG_COLOR ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span> 96 +{{/html}} 97 + 1 {{html wiki="true"}} 98 +<span class='WYSIWYG_COLOR ' style='color:Blue'>You use TUM PC or service device.</span> 99 +{{/html}} 100 + 1 {{html wiki="true"}} 101 +<span class='WYSIWYG_COLOR ' style='color:Blue'>You have a basic license (important for Windows products).</span> 102 +{{/html}} 101 101 102 - Technical Requirements 104 +==== Technical Requirements ==== 103 103 104 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}} 105 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}} 106 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}} 106 +1 {{html wiki="true"}} 107 +<span class='WYSIWYG_COLOR ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span> 108 +{{/html}} 109 + 1 {{html wiki="true"}} 110 +<span class='WYSIWYG_COLOR ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span> 111 +{{/html}} 112 + 1 {{html wiki="true"}} 113 +<span class='WYSIWYG_COLOR ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span> 114 +{{/html}} 107 107 108 108 **Automatic activation (relevant for administrators)** 109 109 110 -You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITOKMS server (shown on the example of BIND):118 +You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of \"BIND\"): 111 111 112 - _vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de120 +//vlmcs.//tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de 113 113 114 114 This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists. 115 115 ... ... @@ -122,97 +122,91 @@ 122 122 123 123 If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time. 124 124 125 -(% style="color:blue" %) 126 - 127 127 === 3.1. Windows activation === 128 128 129 - 130 -(% style="color:blue" %) 131 131 ==== 3.1.1. Open the terminal ==== 136 +Click on \"Start\" and then search for \"Command prompt\" (in Windows 7, else just type in \"cmd\" for other operating systems). 137 + Click with the right mouse button on the Command Prompt and choose \"Run as administrator\". 132 132 133 -Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems). 134 -Click with the right mouse button on the Command Prompt and choose Run as administrator. 135 - 136 136 137 137 [[image:commandpromptadmin.png||width="1000"]] 138 138 142 + 139 139 140 - (%style="color:blue" %)144 + 141 141 ==== 3.1.2. Enter the following commands in the Command Prompt ==== 142 142 143 143 Registration of the KMS activation host in the system: 148 +{{{ 144 144 145 -(% class="box" %) 146 -((( 147 -{{{cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de}}} 148 -))) 150 +cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de 149 149 152 +}}} 153 + 150 150 Activation attempt on the previously registered KMS host: 155 +{{{ 151 151 152 -(% class="box" %) 153 -((( 154 -{{{cscript \windows\system32\slmgr.vbs -ato}}} 155 -))) 157 +cscript \windows\system32\slmgr.vbs -ato 156 156 159 +}}} 157 157 158 158 159 -The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully. 162 +The upper left corner of the Command Prompt should read \"Administrator\", if the correct option was picked, and the activation should terminate with \"Product activated successfully.\" 163 + [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmswindows2.png|| width="700" height="276" alt="kmswindows2.png"]] 160 160 161 161 162 -[[image:attach:kmswindows2.png||height="404" width="1025"]] 166 +{{html wiki="true"}} 167 +<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span> 168 +{{/html}} 169 + 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem. 170 + In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible. 163 163 164 - 165 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}} 166 - 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem. 167 - In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible. 168 - 169 -(% style="color:blue" %) 170 - 171 171 === 3.2. Office Professional Plus activation on Mac OSX === 172 172 173 -The Technical University of Munich offers Office 365 for students. Further information for both products can be found **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich. 174 +**{{html wiki="true"}} 175 +<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span> 176 +{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich. 174 174 175 175 The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]]. 176 176 177 177 178 178 179 -Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed. 180 -For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office. 182 +Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed. 183 +For a trouble-free installation and activation, **{{html wiki="true"}} 184 +<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span> 185 +{{/html}}** should be **{{html wiki="true"}} 186 +<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span> 187 +{{/html}}** removed before the installation of Microsoft Office. 181 181 Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]] 182 182 190 +To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file. 183 183 192 +[[image:mac2019installerundserializer.png||width="1000"]] 184 184 185 -To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file. 186 - 187 -[[image:mac2019installerundserializer.png||height="129" width="1000"]] 188 - 189 - 190 - 191 191 The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019. 192 192 193 193 [[image:serializerinstall.png||width="1000"]] 194 194 198 +Note: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely. 195 195 196 -(% class="box" %) 197 -((( 198 -**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely. 199 -))) 200 +Here is a guide from Microsoft to uninstall old Office versions -> [[https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]] 200 200 201 - 202 -Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]] 203 - 204 -(% style="color:blue" %) 205 - 206 206 === 3.3. Office Professional Plus Activation on Windows === 207 207 208 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich. 204 +**{{html wiki="true"}} 205 +<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span> 206 +{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich. 209 209 210 -The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[ here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].208 +The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[**Note**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich. 211 211 210 +The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here]].)][here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]]. 212 212 213 213 214 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Prerequisites:</span>{{/html}}** 215 215 214 +**{{html wiki="true"}} 215 +<span class='WYSIWYG_COLOR ' style='color:Red'>Prerequisites:</span> 216 +{{/html}}** 217 + 216 216 1 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted. 217 217 Here are two descriptions of how to do it by Microsoft: 218 218 ... ... @@ -220,20 +220,19 @@ 220 220 221 221 2 - After Microsoft Office's installation restart the computer. 222 222 223 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this: 225 +**{{html wiki="true"}} 226 +<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span> 227 +{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this: 224 224 225 -[[image:a ttach:officeaktiviv.png||height="276"width="1091"]]229 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktiviv.png|| width="900" height="228" alt="officeaktiviv.png"]] 226 226 227 -[[image:a ttach:officeaktivierung4.png||height="571"width="1089"]]231 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktivierung4.png|| width="900" height="473" alt="officeaktivierung4.png"]] 228 228 229 -[[image:a ttach:aktivierungofficekms.png||height="330"width="1089"]]233 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/aktivierungofficekms.png|| width="900" height="272" alt="aktivierungofficekms.png"]] 230 230 235 +==== Open Command Prompt ==== 231 231 232 232 233 - 234 -=== Open Command Prompt === 235 - 236 - 237 237 Here the command prompt should also be run as administrator as in the previous case. 238 238 239 239 ... ... @@ -242,78 +242,67 @@ 242 242 243 243 244 244 245 -=== Commands, that need to be entered in the Command Prompt === 246 246 247 +==== Commands, that need to be entered in the Command Prompt ==== 247 247 249 + 248 248 Depending on your Microsoft Office Version following commands should be entered: 249 249 250 -(% style="color: green;" %) 251 -==== **Microsoft Office 2010** ==== 252 +====== **Microsoft Office 2010** ====== 252 252 253 253 Can no longer be activated via TUM's KMS server 254 254 255 -(% style="color: green;" %) 256 -==== **Microsoft Office 2013** ==== 256 +====== **Microsoft Office 2013** ====== 257 257 258 258 Registration of the KMS-Activation-Host in the system 259 +{{{ 259 259 260 -(% class="box" %) 261 -((( 262 -{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}} 263 -))) 261 +cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de 264 264 263 +}}} 264 + 265 265 Activation of previously registered KMS-Host 266 +{{{ 266 266 267 -(% class="box" %) 268 -((( 269 -{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}} 270 -))) 268 +cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act 271 271 272 -(% style="color: green;" %) 273 -==== **Microsoft Office 2016** ==== 270 +}}} 274 274 272 +====== **Microsoft Office 2016** ====== 273 + 275 275 Registration of the KMS-Activation-Host in the system 275 +{{{ 276 276 277 -(% class="box" %) 278 -((( 279 -{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}} 280 -))) 277 +cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de 281 281 279 +}}} 280 + 282 282 Activation of previously registered KMS-Host 282 +{{{ 283 283 284 -(% class="box" %) 285 -((( 286 -{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}} 287 -))) 284 +cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act 288 288 289 -It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C: 290 -") instead of just writing directory name 286 +}}} 291 291 288 +It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:\\") instead of just writing directory name 289 +{{html wiki="true"}} 290 +<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span> 291 +{{/html}}{{html wiki="true"}} 292 +<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \“Program Files\” folder and on the 32 Bit Office Version it is in \“Programm Files (x86)\" folder.</span> 293 +{{/html}} 294 +{{html wiki="true"}} 295 +<span class='WYSIWYG_COLOR ' style='color:Red'></span> 296 +{{/html}} 292 292 293 -(% class="box" %) 294 -((( 295 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.{{/html}} 296 -))) 297 297 299 + [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmsoffice2.png|| width="700" height="400" alt="kmsoffice2.png"]] 298 298 299 - [[image:attach:kmsoffice2.png||height="520"width="910"]]301 +====== **Microsoft Office 2019** ====== 300 300 303 +Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft. 301 301 302 -(% style="color: green;" %) 303 -==== **Microsoft Office 2019** ==== 304 - 305 - 306 -(% class="box" %) 307 -((( 308 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span> {{/html}}{{html wiki="true"}}Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.{{/html}} 309 -))) 310 - 311 - 312 - 313 -(% style="color:blue" %) 314 314 == 4. FAQ == 315 315 316 -(% style="color:blue" %) 317 317 === 4.1. I am in MWN, but do I still need VPN? === 318 318 319 319 In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on https://www.lrz.de/services/netz/mobil/vpn_en/ . ... ... @@ -320,11 +320,9 @@ 320 320 321 321 Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server. 322 322 323 - 324 -(% style="color:blue" %) 325 325 === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? === 326 326 327 -The KMS server operated by the ITOis reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:315 +The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are: 328 328 329 329 - 129.187.0.0/16 (LRZ-VPN) 330 330 - 131.159.0.0/16 (Informatics) ... ... @@ -332,19 +332,17 @@ 332 332 - 172.16.0.0/12 (MWN-local) 333 333 - 10.0.0.0/8 (MWN-local) 334 334 335 -The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called telnet. 323 +The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called \“telnet\”. 336 336 337 337 telnet kms.informatik.tu-muenchen.de 1688 338 -Trying 131.159.0.70... 326 +Trying 131.159.0.70... 339 339 Connected to vmrbgkms1.informatik.tu-muenchen.de. Escape character is '^]'. 340 340 341 341 [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10. 342 342 In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem. 343 343 344 -(% style="color:blue" %) 345 345 === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] === 346 346 347 -(% style="color:blue" %) 348 348 == 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) == 349 349 350 350 The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].