Changes for page Anleitung für Ms Campus

Last modified by Aysegül Omus on 2024/12/17 12:53
From version 2.1
edited by Aysegül Omus
on 2023/02/27 13:51
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To version 23.1
edited by Aysegül Omus
on 2023/08/31 11:40
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Title
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1 -AnleitungfuerMsCampus
1 +Anleitung für Ms Campus EES Produkte
Content
... ... @@ -3,12 +3,16 @@
3 3  **All TUM employees are entitled to purchase MS Campus EES products**.
4 4  
5 5  
6 -**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorized to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
6 +(% class="box" %)
7 +(((
8 +**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorised to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
9 +)))
7 7  
8 8  
9 9  {{toc/}}
10 10  
11 11  
15 +(% style="color:blue" %)
12 12  
13 13  == 1. Logging in to Studisoft ==
14 14  
... ... @@ -16,40 +16,40 @@
16 16  
17 17  https://www.studisoft.de
18 18  
19 -Choose Technische Universität München from the list and click on \"Login\" (\"Anmelden\").
23 +Choose Technische Universität München from the list and click on **Login** (**Anmelden**).
20 20  
21 21  
22 22  [[image:ssde-1.png||width="1000"]]
23 23  
24 24  
25 - The Mytum Login window will appear, in which you should enter your Mytum-account and respective password and click on \"Login\" (\"Anmelden\").
26 26  
30 +The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
31 +
27 27  [[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
28 28  
34 +(% style="color:blue" %)
29 29  == 2. Download Download of software through Studisoft ==
30 30  
37 +
38 +(% style="color:blue" %)
31 31  === 2.1. Activation of MS Campus EES and software download ===
32 32  
33 -First click on "MS Campus EES" and then on "kostenfrei bestellen" ("Order for free")
41 +First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
34 34  
35 -
36 -
37 37  [[image:mscampuseespaketbestellen.png||width="1000"]]
38 38  
39 39  
40 40  
41 41  
42 -In the newly opened window click bestellen (Order)
48 +In the newly opened window click **bestellen** (**Order**).
43 43  
44 -
45 45  [[image:ssde-4.png||width="1000"]]
46 46  
47 47  
48 48  
49 -
54 +
50 50  Upon accepting the licencing conditions and the privacy policy on the new page, move forward with Weiter.
51 51  
52 -
53 53  [[image:StudiSoft - 005nnn.png||width="1000"]]
54 54  
55 55  
... ... @@ -57,58 +57,55 @@
57 57  
58 58  Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
59 59  
60 -
61 61  [[image:StudiSoft - Chromium_008.png||width="1000"]]
62 62  
63 63  
64 64  
65 65  
66 -
69 +(% style="color:blue" %)
67 67  === 2.2. Steps for further downloads ===
68 68  
69 69  
73 +After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
70 70  
71 -After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
72 72  
73 -
74 74  Afterwards, you should first choose the software package MS Campus EES.
75 75  
76 -
77 77  [[image:auftragsverfolgung.png||width="1000"]]
78 78  
79 79  
80 80  
81 81  
82 -And then click again on \"Download\" to display the available software products.
83 +And then click again on **Download** to display the available software products.
83 83  
84 -
85 85  [[image:StudiSoft - Chromium_008.png||width="1000"]]
86 86  
87 87  
88 88  
89 89  
90 +(% style="color:blue" %)
90 90  
91 91  == 3. Activation of the software via KMS (Key Management Service) ==
92 92  
93 -=== **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
94 + **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}**
94 94  
95 -==== Content Requirements ====
96 + Content Requirements
96 96  
97 -1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
98 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You use TUM PC or service device.</span>{{/html}}
99 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You have a basic license (important for Windows products).</span>{{/html}}
98 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
99 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
100 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
100 100  
101 -==== Technical Requirements ====
102 + Technical Requirements
102 102  
103 -1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
104 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span>{{/html}}
105 - 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
104 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
105 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
106 +1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
106 106  
107 107  **Automatic activation (relevant for administrators)**
108 108  
109 -You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
110 +You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITO KMS server (shown on the example of BIND):
110 110  
111 -//vlmcs.//tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
112 +_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
112 112  
113 113  This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.
114 114  
... ... @@ -121,8 +121,12 @@
121 121  
122 122  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
123 123  
125 +(% style="color:blue" %)
126 +
124 124  === 3.1. Windows activation ===
125 125  
129 +
130 +(% style="color:blue" %)
126 126  ==== 3.1.1. Open the terminal ====
127 127  
128 128  Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems).
... ... @@ -132,27 +132,40 @@
132 132  [[image:commandpromptadmin.png||width="1000"]]
133 133  
134 134  
135 -
140 +(% style="color:blue" %)
136 136  ==== 3.1.2. Enter the following commands in the Command Prompt ====
137 137  
138 138  Registration of the KMS activation host in the system:
144 +
145 +(% class="box" %)
146 +(((
139 139  {{{cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de}}}
148 +)))
140 140  
141 141  Activation attempt on the previously registered KMS host:
151 +
152 +(% class="box" %)
153 +(((
142 142  {{{cscript \windows\system32\slmgr.vbs -ato}}}
155 +)))
143 143  
144 144  
158 +
145 145  The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.
146 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmswindows2.png||alt="kmswindows2.png" height="276" width="700"]]
147 147  
148 148  
162 +[[image:attach:kmswindows2.png||height="404" width="1025"]]
163 +
164 +
149 149  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
150 150   0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
151 - In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
167 + In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
152 152  
169 +(% style="color:blue" %)
170 +
153 153  === 3.2. Office Professional Plus activation on Mac OSX ===
154 154  
155 -**{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
173 +The Technical University of Munich offers Office 365 for students. Further information for both products can be found **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
156 156  
157 157  The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
158 158  
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162 162  For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
163 163  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
164 164  
165 -To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
166 166  
167 -[[image:mac2019installerundserializer.png||width="1000"]]
168 168  
185 +To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
186 +
187 +[[image:mac2019installerundserializer.png||height="129" width="1000"]]
188 +
189 +
190 +
169 169  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
170 170  
171 171  [[image:serializerinstall.png||width="1000"]]
172 172  
173 -Note: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
174 174  
175 -Here is a guide from Microsoft to uninstall old Office versions -> [[https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
196 +(% class="box" %)
197 +(((
198 +**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
199 +)))
176 176  
201 +
202 +Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
203 +
204 +(% style="color:blue" %)
205 +
177 177  === 3.3. Office Professional Plus Activation on Windows ===
178 178  
179 179  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
180 180  
181 -The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[**Note**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
210 +The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
182 182  
183 -The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here]].)][here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
184 184  
185 185  
186 -
187 187  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Prerequisites:</span>{{/html}}**
188 188  
189 189  1 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted.
... ... @@ -195,15 +195,18 @@
195 195  
196 196  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
197 197  
198 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktiviv.png||alt="officeaktiviv.png" height="228" width="900"]]
225 +[[image:attach:officeaktiviv.png||height="276" width="1091"]]
199 199  
200 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktivierung4.png||alt="officeaktivierung4.png" height="473" width="900"]]
227 +[[image:attach:officeaktivierung4.png||height="571" width="1089"]]
201 201  
202 -[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/aktivierungofficekms.png||alt="aktivierungofficekms.png" height="272" width="900"]]
229 +[[image:attach:aktivierungofficekms.png||height="330" width="1089"]]
203 203  
204 -==== Open Command Prompt ====
205 205  
206 206  
233 +
234 +=== Open Command Prompt ===
235 +
236 +
207 207  Here the command prompt should also be run as administrator as in the previous case.
208 208  
209 209  
... ... @@ -212,46 +212,78 @@
212 212  
213 213  
214 214  
245 +=== Commands, that need to be entered in the Command Prompt ===
215 215  
216 -==== Commands, that need to be entered in the Command Prompt ====
217 217  
218 -
219 219  Depending on your Microsoft Office Version following commands should be entered:
220 220  
221 -====== **Microsoft Office 2010** ======
250 +(% style="color: green;" %)
251 +==== **Microsoft Office 2010** ====
222 222  
223 223  Can no longer be activated via TUM's KMS server
224 224  
225 -====== **Microsoft Office 2013** ======
255 +(% style="color: green;" %)
256 +==== **Microsoft Office 2013** ====
226 226  
227 227  Registration of the KMS-Activation-Host in the system
259 +
260 +(% class="box" %)
261 +(((
228 228  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
263 +)))
229 229  
230 230  Activation of previously registered KMS-Host
266 +
267 +(% class="box" %)
268 +(((
231 231  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
270 +)))
232 232  
233 -====== **Microsoft Office 2016** ======
272 +(% style="color: green;" %)
273 +==== **Microsoft Office 2016** ====
234 234  
235 235  Registration of the KMS-Activation-Host in the system
276 +
277 +(% class="box" %)
278 +(((
236 236  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
280 +)))
237 237  
238 238  Activation of previously registered KMS-Host
283 +
284 +(% class="box" %)
285 +(((
239 239  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}}
287 +)))
240 240  
241 241  It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:
242 242  ") instead of just writing directory name
243 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>{{/html}}
244 -{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'></span>{{/html}}
245 245  
246 246  
247 - [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmsoffice2.png||alt="kmsoffice2.png" height="400" width="700"]]
293 +(% class="box" %)
294 +(((
295 +{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.{{/html}}
296 +)))
248 248  
249 -====== **Microsoft Office 2019** ======
250 250  
251 -Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
299 + [[image:attach:kmsoffice2.png||height="520" width="910"]]
252 252  
301 +
302 +(% style="color: green;" %)
303 +==== **Microsoft Office 2019** ====
304 +
305 +
306 +(% class="box" %)
307 +(((
308 +{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span> {{/html}}{{html wiki="true"}}Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.{{/html}}
309 +)))
310 +
311 +
312 +
313 +(% style="color:blue" %)
253 253  == 4. FAQ ==
254 254  
316 +(% style="color:blue" %)
255 255  === 4.1. I am in MWN, but do I still need VPN? ===
256 256  
257 257  In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on https://www.lrz.de/services/netz/mobil/vpn_en/ .
... ... @@ -258,9 +258,11 @@
258 258  
259 259  Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.
260 260  
323 +
324 +(% style="color:blue" %)
261 261  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
262 262  
263 -The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
327 +The KMS server operated by the ITO is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
264 264  
265 265  - 129.187.0.0/16 (LRZ-VPN)
266 266  - 131.159.0.0/16 (Informatics)
... ... @@ -277,8 +277,10 @@
277 277  [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.
278 278  In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.
279 279  
344 +(% style="color:blue" %)
280 280  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
281 281  
347 +(% style="color:blue" %)
282 282  == 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) ==
283 283  
284 284  The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].