Changes for page Anleitung für Ms Campus

Last modified by Aysegül Omus on 2024/12/17 12:53
From version 10.1
edited by Aysegül Omus
on 2023/02/28 14:48
Change comment: There is no comment for this version
To version 4.1
edited by Aysegül Omus
on 2023/02/27 14:03
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -Anleitung für Ms Campus EES Produkte
1 +Anleitung zum Herunterladen und Aktivieren von Ms Campus Produkten
Content
... ... @@ -3,16 +3,13 @@
3 3  **All TUM employees are entitled to purchase MS Campus EES products**.
4 4  
5 5  
6 -(% class="box" %)
7 -(((
8 -**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorised to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
9 -)))
6 +**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorized to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
10 10  
11 11  
12 12  {{toc/}}
13 13  
14 14  
15 -(% style="color:blue" %)
12 +
16 16  == 1. Logging in to Studisoft ==
17 17  
18 18  At the following link you can find Studisoft's web page:
... ... @@ -29,22 +29,22 @@
29 29  
30 30  [[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
31 31  
32 -(% style="color:blue" %)
33 33  == 2. Download Download of software through Studisoft ==
34 34  
35 -
36 -(% style="color:blue" %)
37 37  === 2.1. Activation of MS Campus EES and software download ===
38 38  
39 39  First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
40 40  
35 +
36 +
41 41  [[image:mscampuseespaketbestellen.png||width="1000"]]
42 42  
43 43  
44 44  
45 45  
46 -In the newly opened window click **bestellen** (**Order**).
42 +In the newly opened window click **bestellen** (**Order**)
47 47  
44 +
48 48  [[image:ssde-4.png||width="1000"]]
49 49  
50 50  
... ... @@ -59,18 +59,20 @@
59 59  
60 60  Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
61 61  
59 +
62 62  [[image:StudiSoft - Chromium_008.png||width="1000"]]
63 63  
64 64  
65 65  
66 66  
67 -(% style="color:blue" %)
65 +
68 68  === 2.2. Steps for further downloads ===
69 69  
70 70  
71 -After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
69 +After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
72 72  
73 73  
72 +
74 74  Afterwards, you should first choose the software package MS Campus EES.
75 75  
76 76  [[image:auftragsverfolgung.png||width="1000"]]
... ... @@ -85,7 +85,7 @@
85 85  
86 86  
87 87  
88 -(% style="color:blue" %)
87 +
89 89  == 3. Activation of the software via KMS (Key Management Service) ==
90 90  
91 91  === **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
... ... @@ -92,21 +92,21 @@
92 92  
93 93  ==== Content Requirements ====
94 94  
95 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
96 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
97 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
94 +1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
95 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You use TUM PC or service device.</span>{{/html}}
96 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>You have a basic license (important for Windows products).</span>{{/html}}
98 98  
99 99  ==== Technical Requirements ====
100 100  
101 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
102 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
103 -1. {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
100 +1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
101 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span>{{/html}}
102 + 1 {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
104 104  
105 105  **Automatic activation (relevant for administrators)**
106 106  
107 107  You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
108 108  
109 -_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
108 +//vlmcs.//tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
110 110  
111 111  This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.
112 112  
... ... @@ -119,11 +119,8 @@
119 119  
120 120  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
121 121  
122 -(% style="color:blue" %)
123 123  === 3.1. Windows activation ===
124 124  
125 -
126 -(% style="color:blue" %)
127 127  ==== 3.1.1. Open the terminal ====
128 128  
129 129  Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems).
... ... @@ -133,36 +133,24 @@
133 133  [[image:commandpromptadmin.png||width="1000"]]
134 134  
135 135  
136 -(% style="color:blue" %)
132 +
137 137  ==== 3.1.2. Enter the following commands in the Command Prompt ====
138 138  
139 139  Registration of the KMS activation host in the system:
140 -
141 -(% class="box" %)
142 -(((
143 143  {{{cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de}}}
144 -)))
145 145  
146 146  Activation attempt on the previously registered KMS host:
147 -
148 -(% class="box" %)
149 -(((
150 150  {{{cscript \windows\system32\slmgr.vbs -ato}}}
151 -)))
152 152  
153 153  
154 -
155 155  The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.
143 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmswindows2.png||alt="kmswindows2.png" height="276" width="700"]]
156 156  
157 157  
158 -[[image:attach:kmswindows2.png||height="404" width="1025"]]
159 -
160 -
161 161  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>important error code:</span>{{/html}}
162 162   0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
163 163   In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
164 164  
165 -(% style="color:blue" %)
166 166  === 3.2. Office Professional Plus activation on Mac OSX ===
167 167  
168 168  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
... ... @@ -175,25 +175,21 @@
175 175  For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
176 176  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
177 177  
178 -
179 -
180 180  To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
181 181  
182 -[[image:mac2019installerundserializer.png||height="129" width="1000"]]
164 +[[image:mac2019installerundserializer.png||width="1000"]]
183 183  
184 -
185 -
186 186  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
187 187  
188 188  [[image:serializerinstall.png||width="1000"]]
189 189  
170 +(% class="box infomessage" %)
171 +(((
172 +(% class="mark" %)##**Note**##(%%): If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
173 +)))
190 190  
191 -**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
175 +Here is a guide from Microsoft to uninstall old Office versions -> [[https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
192 192  
193 -
194 -Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
195 -
196 -(% style="color:blue" %)
197 197  === 3.3. Office Professional Plus Activation on Windows ===
198 198  
199 199  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
... ... @@ -213,18 +213,15 @@
213 213  
214 214  **{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
215 215  
216 -[[image:attach:officeaktiviv.png||height="276" width="1091"]]
196 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktiviv.png||alt="officeaktiviv.png" height="228" width="900"]]
217 217  
218 -[[image:attach:officeaktivierung4.png||height="571" width="1089"]]
198 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktivierung4.png||alt="officeaktivierung4.png" height="473" width="900"]]
219 219  
220 -[[image:attach:aktivierungofficekms.png||height="330" width="1089"]]
200 +[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/aktivierungofficekms.png||alt="aktivierungofficekms.png" height="272" width="900"]]
221 221  
202 +==== Open Command Prompt ====
222 222  
223 223  
224 -
225 -=== Open Command Prompt ===
226 -
227 -
228 228  Here the command prompt should also be run as administrator as in the previous case.
229 229  
230 230  
... ... @@ -233,73 +233,49 @@
233 233  
234 234  
235 235  
236 -=== Commands, that need to be entered in the Command Prompt ===
237 237  
214 +==== Commands, that need to be entered in the Command Prompt ====
238 238  
216 +
239 239  Depending on your Microsoft Office Version following commands should be entered:
240 240  
241 -(% style="color: green;" %)
242 -==== **Microsoft Office 2010** ====
219 +====== **Microsoft Office 2010** ======
243 243  
244 244  Can no longer be activated via TUM's KMS server
245 245  
246 -(% style="color: green;" %)
247 -==== **Microsoft Office 2013** ====
223 +====== **Microsoft Office 2013** ======
248 248  
249 249  Registration of the KMS-Activation-Host in the system
250 -
251 -(% class="box" %)
252 -(((
253 253  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
254 -)))
255 255  
256 256  Activation of previously registered KMS-Host
257 -
258 -(% class="box" %)
259 -(((
260 260  {{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
261 -)))
262 262  
263 -(% style="color: green;" %)
264 -==== **Microsoft Office 2016** ====
231 +====== **Microsoft Office 2016** ======
265 265  
266 266  Registration of the KMS-Activation-Host in the system
267 -
268 -(% class="box" %)
269 -(((
270 270  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
271 -)))
272 272  
273 273  Activation of previously registered KMS-Host
274 -
275 -(% class="box" %)
276 -(((
277 277  {{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}}
278 -)))
279 279  
280 280  It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:
281 281  ") instead of just writing directory name
282 -
283 -
284 284  {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'>NOTE :</span>{{/html}}{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>{{/html}}
242 +{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Red'></span>{{/html}}
285 285  
286 286  
287 - [[image:attach:kmsoffice2.png||height="520" width="910"]]
245 + [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmsoffice2.png||alt="kmsoffice2.png" height="400" width="700"]]
288 288  
247 +====== **Microsoft Office 2019** ======
289 289  
290 -(% style="color: green;" %)
291 -==== **Microsoft Office 2019** ====
292 -
293 293  (% class="box infomessage" %)
294 294  (((
295 295  Note: Office 2019 for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
296 296  )))
297 297  
298 -
299 -(% style="color:blue" %)
300 300  == 4. FAQ ==
301 301  
302 -(% style="color:blue" %)
303 303  === 4.1. I am in MWN, but do I still need VPN? ===
304 304  
305 305  In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on https://www.lrz.de/services/netz/mobil/vpn_en/ .
... ... @@ -306,8 +306,6 @@
306 306  
307 307  Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.
308 308  
309 -
310 -(% style="color:blue" %)
311 311  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
312 312  
313 313  The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
... ... @@ -327,10 +327,8 @@
327 327  [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.
328 328  In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.
329 329  
330 -(% style="color:blue" %)
331 331  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
332 332  
333 -(% style="color:blue" %)
334 334  == 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) ==
335 335  
336 336  The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].