Changes for page Anleitung für Ms Campus

Last modified by Aysegül Omus on 2024/12/17 12:53

From 15.1 to 16.1

From version 1.1

edited by wikibot
on 2023/02/05 20:29

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To version 15.1

edited by Aysegül Omus
on 2023/02/28 14:51

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@@ -1,1 +1,1 @@
--AnleitungfuerMsCampus
++Anleitung für Ms Campus EES Produkte

Author

@@ -1,1 +1,1 @@
--XWiki.wikibot
++XWiki.kahraman

Content

@@ -1,12 +1,18 @@
  = Download und activation of software in MS Campus EES =
--**All TUM employees are entitled to purchase MS Campus EES products**. **Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorized to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
++**All TUM employees are entitled to purchase MS Campus EES products**.
--{{toc/}}
++(% class="box" %)
++(((
++**Note**: If you cannot see the MS Campus EES software package on Studisoft, you are not authorised to obtain these software products. This describes how software is downloaded from Studisoft and activated via the KMS server after installation.
++)))
++{{toc/}}
++
++(% style="color:blue" %)
  == 1. Logging in to Studisoft ==
  At the following link you can find Studisoft's web page:
@@ -13,39 +13,38 @@
  https://www.studisoft.de
--Choose \"Technische Universität München\" from the list and click on \"Login\" (\"Anmelden\").
++Choose Technische Universität München from the list and click on **Login** (**Anmelden**).
  [[image:ssde-1.png||width="1000"]]
-- The Mytum Login window will appear, in which you should enter your Mytum-account and respective password and click on \"Login\" (\"Anmelden\").
++ The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).
  [[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||width="1000"]]
++(% style="color:blue" %)
  == 2. Download Download of software through Studisoft ==
++
++(% style="color:blue" %)
  === 2.1. Activation of MS Campus EES and software download ===
--First click on \"MS Campus EES\" and then on \"kostenfrei bestellen\" (\"Order for free\")
++First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)
--
--
  [[image:mscampuseespaketbestellen.png||width="1000"]]
--In the newly opened window click \"bestellen\" (\"Order\")
++In the newly opened window click **bestellen** (**Order**).
--
  [[image:ssde-4.png||width="1000"]]
--
--Upon accepting the licencing conditions and the privacy policy on the new page, move forward with \"Weiter\".
++Upon accepting the licencing conditions and the privacy policy on the new page, move forward with Weiter.
  [[image:StudiSoft - 005nnn.png||width="1000"]]
@@ -52,72 +52,56 @@
--Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on \"Download\".
++Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.
--
  [[image:StudiSoft - Chromium_008.png||width="1000"]]
--
++(% style="color:blue" %)
  === 2.2. Steps for further downloads ===
--After obtaining MS Campus EES (order for 0 euro), you can see the software packages under \"Auftragsverfolgung\" (\"Order tracking\") in the menu.
++After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.
++
  Afterwards, you should first choose the software package MS Campus EES.
--
  [[image:auftragsverfolgung.png||width="1000"]]
--And then click again on \"Download\" to display the available software products.
++And then click again on **Download** to display the available software products.
--
  [[image:StudiSoft - Chromium_008.png||width="1000"]]
--
++(% style="color:blue" %)
  == 3. Activation of the software via KMS (Key Management Service) ==
--=== **{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>PREREQUISITES</span>
--{{/html}}** ===
++=== **{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>PREREQUISITES</span>{{/html}}** ===
  ==== Content Requirements ====
--1 {{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Blue'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>
--{{/html}}
--   1 {{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Blue'>You use TUM PC or service device.</span>
--{{/html}}
--   1 {{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Blue'>You have a basic license (important for Windows products).</span>
--{{/html}}
++1. {{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:green'>You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.</span>{{/html}}
++1. {{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:green'>You use TUM PC or service device.</span>{{/html}}
++1. {{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:green'>You have a basic license (important for Windows products).</span>{{/html}}
  ==== Technical Requirements ====
--1 {{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Blue'>The time and the corresponding time zone should be set correctly.</span>
--{{/html}}
--   1 {{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Blue'>The computer used to activate the software should have access to MWN (Munich Scientific Network) This works only when the computer is in the LRZ or MWN network or when a connection to MWN has been established from a remote network via VPN.</span>
--{{/html}}
--   1 {{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Blue'>Windows Enterprise or Windows Education is being activated.</span>
--{{/html}}
++1. {{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:green'>The time and the corresponding time zone should be set correctly.</span>{{/html}}
++1. {{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:green'>The computer used to activate the software should have access to MWN (Munich Scientific Network).</span>{{/html}}
++1. {{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:green'>Windows Enterprise or Windows Education is being activated.</span>{{/html}}
  **Automatic activation (relevant for administrators)**
--You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of \"BIND\"):
++You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the RBG KMS server (shown on the example of BIND):
--//vlmcs.//tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
++_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de
  This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.
@@ -130,91 +130,94 @@
  If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.
++(% style="color:blue" %)
  === 3.1. Windows activation ===
++
++(% style="color:blue" %)
  ==== 3.1.1. Open the terminal ====
--Click on \"Start\" and then search for \"Command prompt\" (in Windows 7, else just type in \"cmd\" for other operating systems).
-- Click with the right mouse button on the Command Prompt and choose \"Run as administrator\".
++Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems).
++Click with the right mouse button on the Command Prompt and choose Run as administrator.
++
  [[image:commandpromptadmin.png||width="1000"]]
--
--
++(% style="color:blue" %)
  ==== 3.1.2. Enter the following commands in the Command Prompt ====
  Registration of the KMS activation host in the system:
--{{{
--cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de
++(% class="box" %)
++(((
++{{{cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de}}}
++)))
--}}}
--
  Activation attempt on the previously registered KMS host:
--{{{
--cscript \windows\system32\slmgr.vbs -ato
++(% class="box" %)
++(((
++{{{cscript \windows\system32\slmgr.vbs -ato}}}
++)))
--}}}
--The upper left corner of the Command Prompt should read \"Administrator\", if the correct option was picked, and the activation should terminate with \"Product activated successfully.\"
-- [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmswindows2.png|| width="700" height="276" alt="kmswindows2.png"]]
++The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.
--{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>important error code:</span>
--{{/html}}
-- 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
++[[image:attach:kmswindows2.png||height="404" width="1025"]]
++
++
++{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>important error code:</span>{{/html}}
++ 0xC004F035 -This error code means the activation isn't possible because of a BIOS flag problem.
   In this case a MAK key activation is required. You can write an e-mail to rbg@in.tum.de addressing this issue, so that the MAK key can be entered via Teamviewer. Unfortunately, its disclosure isn't possible.
++(% style="color:blue" %)
  === 3.2. Office Professional Plus activation on Mac OSX ===
--**{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>NOTE</span>
--{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
++**{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>NOTE</span>{{/html}}**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
  The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
--Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed.
--For a trouble-free installation and activation, **{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>all old office versions</span>
--{{/html}}** should be **{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>completely</span>
--{{/html}}** removed before the installation of Microsoft Office.
++Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed.
++For a trouble-free installation and activation, **{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>all old office versions</span>{{/html}}** should be **{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>completely</span>{{/html}}** removed before the installation of Microsoft Office.
  Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]
++
++
  To activate a volume licensed version of Office **2019** for Mac, you have to use the**Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.
--[[image:mac2019installerundserializer.png||width="1000"]]
++[[image:mac2019installerundserializer.png||height="129" width="1000"]]
++
++
  The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.
  [[image:serializerinstall.png||width="1000"]]
--Note: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
--Here is a guide from Microsoft to uninstall old Office versions -> [[https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
++(% class="box" %)
++(((
++**Note**: If there are old Office installations on the computer, it may be that Office cannot be activated. Before the new Office installation, all old Office files must be removed completely.
++)))
--=== 3.3. Office Professional Plus Activation on Windows ===
--**{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>NOTE</span>
--{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
++Here is a guide from Microsoft to uninstall old Office versions -> [[https:~~/~~/support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3~] ~[Uninstall Office on Mac OSX>>https://support.office.com/de-de/article/Deinstallieren-von-Office-2016-f%C3%BCr-Mac-eefa1199 -5b58-43af-8a3d-b73dc1a8cae3] [Uninstall Office on Mac OSX]]
--The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[**Note**: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
++(% style="color:blue" %)
++=== 3.3. Office Professional Plus Activation on Windows ===
--The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here]].)][here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
++**{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>NOTE</span>{{/html}}**:: Office Professional Plus may only be installed on one service device in the future. The Technical University of Munich has joined a new framework agreement for the procurement of Microsoft licenses for the Bavarian universities. The new framework agreement 'Microsoft 365 Apps for Enterprise' results in changes to the product portfolio and the terms of use. 'Microsoft 365 Apps for Enterprise' can be used on the **terminal devices of the employees** of the Technical University of Munich.
++The Technical University of Munich offers Office 365 for students. Further information for both products can be found [[here>>https://wiki.tum.de/pages/viewpage.action?pageId=43002888#MicrosoftProdukte(Campuslizenz)-Office]].
--**{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>Prerequisites:</span>
--{{/html}}**
++**{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>Prerequisites:</span>{{/html}}**
++
 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted.
  Here are two descriptions of how to do it by Microsoft:
@@ -222,19 +222,20 @@
 - After Microsoft Office's installation restart the computer.
--**{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'>Note:</span>
--{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
++**{{html wiki="true"}}<span class='WYSIWYG_COLOR              ' style='color:Red'>Note:</span>{{/html}}** Note: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:
--[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktiviv.png|| width="900" height="228" alt="officeaktiviv.png"]]
++[[image:attach:officeaktiviv.png||height="276" width="1091"]]
--[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/officeaktivierung4.png|| width="900" height="473" alt="officeaktivierung4.png"]]
++[[image:attach:officeaktivierung4.png||height="571" width="1089"]]
--[[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/aktivierungofficekms.png|| width="900" height="272" alt="aktivierungofficekms.png"]]
++[[image:attach:aktivierungofficekms.png||height="330" width="1089"]]
--==== Open Command Prompt ====
++
++=== Open Command Prompt ===
++
++
  Here the command prompt should also be run as administrator as in the previous case.
@@ -243,67 +243,81 @@
++=== Commands, that need to be entered in the Command Prompt ===
--==== Commands, that need to be entered in the Command Prompt ====
--
  Depending on your Microsoft Office Version following commands should be entered:
--====== **Microsoft Office 2010** ======
++(% style="color: green;" %)
++==== **Microsoft Office 2010** ====
  Can no longer be activated via TUM's KMS server
--====== **Microsoft Office 2013** ======
++(% style="color: green;" %)
++==== **Microsoft Office 2013** ====
  Registration of the KMS-Activation-Host in the system
--{{{
--cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de
++(% class="box" %)
++(((
++{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
++)))
--}}}
--
  Activation of previously registered KMS-Host
--{{{
--cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act
++(% class="box" %)
++(((
++{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}
++)))
--}}}
++(% style="color: green;" %)
++==== **Microsoft Office 2016** ====
--====== **Microsoft Office 2016** ======
--
  Registration of the KMS-Activation-Host in the system
--{{{
--cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de
++(% class="box" %)
++(((
++{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}
++)))
--}}}
--
  Activation of previously registered KMS-Host
--{{{
--cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act
++(% class="box" %)
++(((
++{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}}
++)))
--}}}
++It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:
++") instead of just writing directory name
--It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:\\") instead of just writing directory name
++
++(% class="box" %)
++(((
  {{html wiki="true"}}
  <span class='WYSIWYG_COLOR              ' style='color:Red'>NOTE :</span>
--{{/html}}{{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Blue'>On 64 Bit Office Version Microsoft Office is in the \&#8220;Program Files\&#8221; folder and on the 32 Bit Office Version it is in \&#8220;Programm Files (x86)\" folder.</span>
--{{/html}}
++{{/html}}
++
  {{html wiki="true"}}
--<span class='WYSIWYG_COLOR              ' style='color:Red'></span>
++On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.
  {{/html}}
++)))
-- [[image:/bin/download/Informatik/Helpdesk/Mscampus/WebHome/kmsoffice2.png|| width="700" height="400" alt="kmsoffice2.png"]]
++ [[image:attach:kmsoffice2.png||height="520" width="910"]]
--====== **Microsoft Office 2019** ======
--Note: Office 2019  for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
++(% style="color: green;" %)
++==== **Microsoft Office 2019** ====
++
++<span class='WYSIWYG_COLOR              ' style='color:Red'>NOTE :</span>: Office 2019  for Mc OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.
++
++
++
++(% style="color:blue" %)
  == 4. FAQ ==
++(% style="color:blue" %)
  === 4.1. I am in MWN, but do I still need VPN? ===
  In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on  https://www.lrz.de/services/netz/mobil/vpn_en/ .
@@ -310,6 +310,8 @@
  Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.
++
++(% style="color:blue" %)
  === 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===
  The KMS server operated by the RBG is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:
@@ -320,17 +320,19 @@
  - 172.16.0.0/12 (MWN-local)
  - 10.0.0.0/8 (MWN-local)
--The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called \“telnet\”.
++The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called telnet.
  telnet kms.informatik.tu-muenchen.de 1688
--Trying 131.159.0.70...
++Trying 131.159.0.70...
  Connected to vmrbgkms1.informatik.tu-muenchen.de. Escape character is '^]'.
  [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.
  In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.
++(% style="color:blue" %)
  === 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===
++(% style="color:blue" %)
  == 5. Important links concerning Studisoft and KMS activation from our knowledge base (accessible only in the MWN network) ==
  The answers to the following questions can be found in our knowledge base, which can be reached only through the MWN (Uni) network. In order to open the website, you can establish a connection to the network via [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]].

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