Changes for page Helpdesk

Last modified by Jonas Jelten on 2025/02/04 15:02
From version 95.1
edited by Aysegül Omus
on 2025/01/31 12:24
Change comment: Renamed back-links.
To version 105.1
edited by Aysegül Omus
on 2025/01/31 12:25
Change comment: Renamed back-links.

Summary

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Content
... ... @@ -30,7 +30,7 @@
30 30  
31 31  * E-Mail: [[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]]
32 32  * Telephone: 089 289 18018
33 -* Our [[Loca>>Informatik.Helpdesk.HelpdeskStandort]][[tion>>Informatik.Helpdesk.HelpdeskStandort]]
33 +* Our [[Loca>>CIT.ITO.Docs.Guides.Helpdesk.HelpdeskStandort.WebHome]][[tion>>CIT.ITO.Docs.Guides.Helpdesk.HelpdeskStandort.WebHome]]
34 34  
35 35  == {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>Opening hours</span>{{/html}} ==
36 36  
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58 58  
59 59  == 1.2. On-site ==
60 60  
61 -=== 1.2.1. [[Log in to the computers>>Informatik.Helpdesk.Einloggen]] ===
61 +=== 1.2.1. [[Log in to the computers>>CIT.ITO.Docs.Guides.Helpdesk.Einloggen.WebHome]] ===
62 62  
63 63  === 1.2.2. [[Re-install programms>>Informatik.Helpdesk.ZusaetzlicheSoftware]] ===
64 64  
65 -=== 1.2.3. [[Restoration of deleted data>>Informatik.Helpdesk.DatenWiederherstellung]] ===
65 +=== 1.2.3. [[Restoration of deleted data>>CIT.ITO.Docs.Guides.Helpdesk.DatenWiederherstellung.WebHome]] ===
66 66  
67 67  === 1.2.4. [[Change access rights for your home directory>>Informatik.Helpdesk.Zugriffsrechte]] ===
68 68  
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91 91  
92 92  === 2.1.6. [[Change access rights for your home directory>>Informatik.Helpdesk.Zugriffsrechte]] ===
93 93  
94 -=== 2.1.7. [[Create your website>>Informatik.Helpdesk.EigeneHomepage]] ===
94 +=== 2.1.7. [[Create your website>>CIT.ITO.Docs.Guides.Helpdesk.EigeneHomepage.WebHome]] ===
95 95  
96 96  === 2.1.8. [[My name has changed. Can I change my CIT credentials?>>Informatik.Helpdesk.NamensAenderung]] ===
97 97  
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101 101  
102 102  == 2.2. TUM-Online (LRZ- Credentials) ==
103 103  
104 -=== 2.2.1. [[Apply for LRZ-Login for guests and external student assistants>>Informatik.Helpdesk.Gastaccount]] ===
104 +=== 2.2.1. [[Apply for LRZ-Login for guests and external student assistants>>CIT.ITO.Docs.Guides.Helpdesk.Gastaccount.WebHome]] ===
105 105  
106 106  === 2.2.2. [[Personal Identification Number (PIN) for TUMonline >>Informatik.Helpdesk.Pinfuertumonline]] ===
107 107  
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117 117  
118 118  === 3.1.1. [[How do I set up my CIT e-mail account?>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]] ===
119 119  
120 -=== 3.1.2. [[Self-Service Portal: Forwarding, Vacation Message, other e-mail settings>>Informatik.Helpdesk.IntumMatumEmailWeiterleitungAbwesenheitsnotiz]] ===
120 +=== 3.1.2. [[Self-Service Portal: Forwarding, Vacation Message, other e-mail settings>>CIT.ITO.Docs.Guides.Helpdesk.IntumMatumEmailWeiterleitungAbwesenheitsnotiz.WebHome]] ===
121 121  
122 122  === 3.1.3. [[Change of mail server settings due to mail server sender restrictions>>Informatik.Helpdesk.MailserverAbsenderbeschraenkung]] ===
123 123  
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161 161  
162 162  === 4.7. [[Digital signature with certificate>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie erstelle ich eine digitale Unterschrift mit Zertifikat?.WebHome]] ===
163 163  
164 -=== 4.8. [[Validation of digital signature>>Informatik.Helpdesk.DigitaleUnterschriftValidieren]] ===
164 +=== 4.8. [[Validation of digital signature>>CIT.ITO.Docs.Guides.Helpdesk.DigitaleUnterschriftValidieren.WebHome]] ===
165 165  
166 166  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>5. Printing</span>{{/html}}__ =
167 167  
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173 173  
174 174  === 5.2. [[Print from USB-Stick with XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerUSBStick]] ===
175 175  
176 -=== 5.3. [[Print from the web on Qpilot>>Informatik.Helpdesk.Druckenucentral]] ===
176 +=== 5.3. [[Print from the web on Qpilot>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]] ===
177 177  
178 178  === 5.4. [[Printing Thesis, Seminar, etc>>Informatik.Helpdesk.Printer]] ===
179 179  
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213 213  
214 214  === 6.3.2. [[Activate Telnet with Windows 7 and Windows 10>>Informatik.Helpdesk.TelnetAktivieren]] ===
215 215  
216 -=== 6.3.3. [[Iso Files / Burn images on DVD>>Informatik.Helpdesk.Isobrennen]] ===
216 +=== 6.3.3. [[Iso Files / Burn images on DVD>>CIT.ITO.Docs.Guides.Helpdesk.Isobrennen.WebHome]] ===
217 217  
218 218  == 6.4. Other software products ==
219 219  
220 -=== 6.4.1. [[Information about software products on Studisoft and other TUM portals>>doc:.Infos über Softwareprodukte auf Studisoft .WebHome]] ===
220 +=== 6.4.1. [[Information about software products on Studisoft and other TUM portals>>doc:CIT.ITO.Docs.Guides.Helpdesk.Infos über Softwareprodukte auf Studisoft .WebHome]] ===
221 221  
222 222  === 6.4.2. [[Adobe Pro>>CIT.ITO.Docs.Guides.Helpdesk.AdobePro.WebHome]] ===
223 223