Changes for page Helpdesk

Last modified by Jonas Jelten on 2025/02/04 15:02
From version 83.1
edited by Aysegül Omus
on 2024/11/21 11:37
Change comment: There is no comment for this version
To version 94.1
edited by Aysegül Omus
on 2025/01/31 12:24
Change comment: Renamed back-links.

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38 38  
39 39  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>1.Blackbox / Files</span>{{/html}}__ =
40 40  
41 -Everything that has to do with [[BlackBoxen>>Informatik.Benutzerwiki.BlackBox]] and the filesystem.
41 +Everything that has to do with [[BlackBoxen>>CIT.ITO.Docs.Guides.BlackBox.WebHome]] and the filesystem.
42 42  
43 43  == 1.1. Remote ==
44 44  
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79 79  
80 80  Information on hosting an overview of your CIT account.
81 81  
82 -=== 2.1.1. [[Account Information (Student/Coworker/Guest)>>Informatik.Helpdesk.Account]] ===
82 +=== 2.1.1. [[Account Information (Student/Coworker/Guest)>>CIT.ITO.Docs.Guides.Helpdesk.Account.WebHome]] ===
83 83  
84 84  === 2.1.2. [[Change the password of the CIT-Credentials>>CIT.ITO.Docs.Services.CIT-Account.PasswordChange.WebHome]] ===
85 85  
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139 139  
140 140  === 3.2.2. [[TUM Exchange>>Informatik.Helpdesk.TumExchange]] ===
141 141  
142 -=== 3.2.3. [[TUM Address book>>Informatik.Helpdesk.AddressBook]] ===
142 +=== 3.2.3. [[TUM Address book>>CIT.ITO.Docs.Guides.Helpdesk.AddressBook.WebHome]] ===
143 143  
144 144  === 3.2.4. [[TUM e-mail account after exmatriculation/ end of employment/ end of study>>CIT.ITO.Docs.Guides.Mailaccount.WebHome]] ===
145 145  
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153 153  
154 154  === 4.3. [[Group certificate request, download>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie kann ich ein Gruppenzertifikat beantragen?.WebHome]] ===
155 155  
156 -=== 4.4. [[ITO Certificate set up, extend>>Informatik.Helpdesk.BenutzerZertifikateInstallieren]] ===
156 +=== 4.4. [[ITO Certificate set up, extend>>CIT.ITO.Docs.Services.Certificates.Client Certificate.BenutzerZertifikateInstallieren.WebHome]] ===
157 157  
158 158  === 4.5. [[Export TUM/ITO certificate>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Export of a user certificate.WebHome]] ===
159 159  
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203 203  
204 204  == 6.2. Microsoft Azure Dev Tools for Teaching (Students / Employees) ==
205 205  
206 -=== 6.2.1. [['Microsoft Azure Dev Tools for Teaching' replaces Microsoft Imagine>>Informatik.Helpdesk.Microsoftimagine]] ===
206 +=== 6.2.1. [['Microsoft Azure Dev Tools for Teaching' replaces Microsoft Imagine>>CIT.ITO.Docs.Guides.Microsoftazure.WebHome]] ===
207 207  
208 -=== 6.2.2. [[Instructions for Microsoft Azure portal products>>Informatik.Helpdesk.AnleitungfuerMicrosoftAzure]] ===
208 +=== 6.2.2. [[Instructions for Microsoft Azure portal products>>CIT.ITO.Docs.Guides.Helpdesk.AnleitungfuerMicrosoftAzure.WebHome]] ===
209 209  
210 210  == 6.3. MS Campus EES (Employees) ==
211 211  
212 -=== 6.3.1. [[Instructions for MS Campus EES products (Office and Windows) >>Informatik.Helpdesk.AnleitungfuerMsCampus]] ===
212 +=== 6.3.1. [[Instructions for MS Campus EES products (Office and Windows) >>CIT.ITO.Docs.Guides.Helpdesk.AnleitungfuerMsCampus.WebHome]] ===
213 213  
214 214  === 6.3.2. [[Activate Telnet with Windows 7 and Windows 10>>Informatik.Helpdesk.TelnetAktivieren]] ===
215 215  
... ... @@ -217,12 +217,16 @@
217 217  
218 218  == 6.4. Other software products ==
219 219  
220 -=== 6.4.1. [[Adobe Pro>>Informatik.Helpdesk.AdobePro]] ===
220 +=== 6.4.1. [[Information about software products on Studisoft and other TUM portals>>doc:.Infos über Softwareprodukte auf Studisoft .WebHome]] ===
221 221  
222 -=== 6.4.2. [[Origin>>Informatik.Helpdesk.Origin]] ===
222 +=== 6.4.2. [[Adobe Pro>>CIT.ITO.Docs.Guides.Helpdesk.AdobePro.WebHome]] ===
223 223  
224 -=== 6.4.3. [[Thinkcell>>Informatik.Helpdesk.Thinkcell]] ===
224 +=== 6.4.3. [[Origin>>Informatik.Helpdesk.Origin]] ===
225 225  
226 +=== 6.4.4. [[Thinkcell>>Informatik.Helpdesk.Thinkcell]] ===
227 +
228 +=== 6.4.5. [[How can I install and configure SAP>>https://collab.dvb.bayern/pages/viewpage.action?pageId=67384557]] ===
229 +
226 226  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>7. Network / Internet</span>{{/html}}__ =
227 227  
228 228  **All information about Network connections and the Internet within the FMI Building.**
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249 249  
250 250  === 8.2. [[Big Blue Button>>CIT.ITO.Docs.Services.BigBlueButton.WebHome]] ===
251 251  
252 -=== 8.3. [[Instructions for the ITO order form (only for employees of the faculties of Informatics and Mathematics)>>Informatik.Helpdesk.AnleitungFuerBestellformular]] ===
256 +=== 8.3. [[Instructions for the ITO order form (only for employees of the faculties of Informatics and Mathematics)>>CIT.ITO.Docs.Guides.Helpdesk.AnleitungFuerBestellformular.WebHome]] ===
253 253  
254 254  === 8.4. [[Set Up Network drive >>Informatik.Helpdesk.Netzlaufwerk (Shared Folder)]] ===
255 255  
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257 257  
258 258  === 8.6. [[The New Award Note (VGV>>Informatik.Helpdesk.VGV]]) ===
259 259  
260 -=== 8.7. [[Change the Samba-password (Access on User directory via Windows) >>Informatik.Helpdesk.AendernSambaPW]] ===
264 +=== 8.7. [[Change the Samba-password (Access on User directory via Windows) >>CIT.ITO.Docs.Guides.Helpdesk.AendernSambaPW.WebHome]] ===
261 261  
262 262  === 8.8. [[Sieve rules for the e-mail-filtering>>CIT.ITO.Docs.Services.E-Mail.IntumEmailFilterregeln.WebHome]] ===
263 263