Changes for page Helpdesk

Last modified by Jonas Jelten on 2025/02/04 15:02
From version 81.1
edited by Aysegül Omus
on 2024/11/21 11:33
Change comment: There is no comment for this version
To version 89.1
edited by Aysegül Omus
on 2025/01/31 12:24
Change comment: Renamed back-links.

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38 38  
39 39  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>1.Blackbox / Files</span>{{/html}}__ =
40 40  
41 -Everything that has to do with [[BlackBoxen>>Informatik.Benutzerwiki.BlackBox]] and the filesystem.
41 +Everything that has to do with [[BlackBoxen>>CIT.ITO.Docs.Guides.BlackBox.WebHome]] and the filesystem.
42 42  
43 43  == 1.1. Remote ==
44 44  
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79 79  
80 80  Information on hosting an overview of your CIT account.
81 81  
82 -=== 2.1.1. [[Account Information (Student/Coworker/Guest)>>Informatik.Helpdesk.Account]] ===
82 +=== 2.1.1. [[Account Information (Student/Coworker/Guest)>>CIT.ITO.Docs.Guides.Helpdesk.Account.WebHome]] ===
83 83  
84 84  === 2.1.2. [[Change the password of the CIT-Credentials>>CIT.ITO.Docs.Services.CIT-Account.PasswordChange.WebHome]] ===
85 85  
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139 139  
140 140  === 3.2.2. [[TUM Exchange>>Informatik.Helpdesk.TumExchange]] ===
141 141  
142 -=== 3.2.3. [[TUM Address book>>Informatik.Helpdesk.AddressBook]] ===
142 +=== 3.2.3. [[TUM Address book>>CIT.ITO.Docs.Guides.Helpdesk.AddressBook.WebHome]] ===
143 143  
144 144  === 3.2.4. [[TUM e-mail account after exmatriculation/ end of employment/ end of study>>CIT.ITO.Docs.Guides.Mailaccount.WebHome]] ===
145 145  
... ... @@ -153,7 +153,7 @@
153 153  
154 154  === 4.3. [[Group certificate request, download>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie kann ich ein Gruppenzertifikat beantragen?.WebHome]] ===
155 155  
156 -=== 4.4. [[ITO Certificate set up, extend>>Informatik.Helpdesk.BenutzerZertifikateInstallieren]] ===
156 +=== 4.4. [[ITO Certificate set up, extend>>CIT.ITO.Docs.Services.Certificates.Client Certificate.BenutzerZertifikateInstallieren.WebHome]] ===
157 157  
158 158  === 4.5. [[Export TUM/ITO certificate>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Export of a user certificate.WebHome]] ===
159 159  
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167 167  
168 168  All Information about the Xerox Printers.
169 169  
170 -== 5. General Information about the Xerox Printers ==
170 +=== 5. General Information about the Xerox Printers ===
171 171  
172 -== 5.1. [[Printing in the Rechnerhalle with FollowMe>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKopieren]] ==
172 +=== 5.1. [[Printing in the Rechnerhalle with FollowMe>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKopieren]] ===
173 173  
174 -== 5.2. [[Print from USB-Stick with XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerUSBStick]] ==
174 +=== 5.2. [[Print from USB-Stick with XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerUSBStick]] ===
175 175  
176 -== 5.3. [[Print from the web on Qpilot>>Informatik.Helpdesk.Druckenucentral]] ==
176 +=== 5.3. [[Print from the web on Qpilot>>Informatik.Helpdesk.Druckenucentral]] ===
177 177  
178 -== 5.4. [[Printing Thesis, Seminar, etc>>Informatik.Helpdesk.Printer]] ==
178 +=== 5.4. [[Printing Thesis, Seminar, etc>>Informatik.Helpdesk.Printer]] ===
179 179  
180 -== (% style="font-family:inherit; font-size:max(20px, min(24px, 12.888889px + 0.925926vw))" %)5.5. (%%)[[Copy with XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKopieren||style="font-family: inherit; font-size: max(20px, min(24px, 12.888889px + 0.925926vw));"]] ==
180 +=== 5.5. [[Copy with XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKopieren]] ===
181 181  
182 -== 5.6. [[FollowMe: Driver installation and setup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDrucker/]] ==
182 +=== 5.6. [[FollowMe: Driver installation and setup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDrucker/]] ===
183 183  
184 -== (% style="font-family:inherit; font-size:max(20px, min(24px, 12.888889px + 0.925926vw))" %)5.7. (%%)[[FollowMe:>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDrucker/||style="font-family: inherit; font-size: max(20px, min(24px, 12.888889px + 0.925926vw));"]](% style="font-family:inherit; font-size:max(20px, min(24px, 12.888889px + 0.925926vw))" %) (%%)[[Xerox-Printer Card registration>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKarteEinrichten||style="font-family: inherit; font-size: max(20px, min(24px, 12.888889px + 0.925926vw));"]] ==
184 +=== 5.7. [[Xerox-Printer Card registration>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKarteEinrichten]] ===
185 185  
186 -== 5.8. [[Collect your prints from Xerox Work Centre 7835 >>https://wiki.ito.cit.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerDruckAbholen]] ==
186 +=== 5.8. [[Collect your prints from Xerox Work Centre 7835 >>https://wiki.ito.cit.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerDruckAbholen]] ===
187 187  
188 -== 5.9.(% style="font-family:inherit; font-size:14px" %)  (%%)[[Scan to USB-Stick with the XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxScannerUSBStick||style="font-family: inherit; font-size: 14px;"]] ==
188 +=== 5.9. [[Scan to USB-Stick with the XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxScannerUSBStick]] ===
189 189  
190 190  === 5.10. [[Xerox - Printer locations>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDrucker#Aufstellorte]] ===
191 191  
192 -== ==
193 193  
193 +
194 194  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>6. Ordering Software</span>{{/html}}__ =
195 195  
196 196  **All information about ordering Software within the master contracts (Matlab, Microsoft, us.).**
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203 203  
204 204  == 6.2. Microsoft Azure Dev Tools for Teaching (Students / Employees) ==
205 205  
206 -=== 6.2.1. [['Microsoft Azure Dev Tools for Teaching' replaces Microsoft Imagine>>Informatik.Helpdesk.Microsoftimagine]] ===
206 +=== 6.2.1. [['Microsoft Azure Dev Tools for Teaching' replaces Microsoft Imagine>>CIT.ITO.Docs.Guides.Microsoftazure.WebHome]] ===
207 207  
208 208  === 6.2.2. [[Instructions for Microsoft Azure portal products>>Informatik.Helpdesk.AnleitungfuerMicrosoftAzure]] ===
209 209  
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217 217  
218 218  == 6.4. Other software products ==
219 219  
220 -=== 6.4.1. [[Adobe Pro>>Informatik.Helpdesk.AdobePro]] ===
220 +=== 6.4.1. [[Information about software products on Studisoft and other TUM portals>>doc:.Infos über Softwareprodukte auf Studisoft .WebHome]] ===
221 221  
222 -=== 6.4.2. [[Origin>>Informatik.Helpdesk.Origin]] ===
222 +=== 6.4.2. [[Adobe Pro>>Informatik.Helpdesk.AdobePro]] ===
223 223  
224 -=== 6.4.3. [[Thinkcell>>Informatik.Helpdesk.Thinkcell]] ===
224 +=== 6.4.3. [[Origin>>Informatik.Helpdesk.Origin]] ===
225 225  
226 +=== 6.4.4. [[Thinkcell>>Informatik.Helpdesk.Thinkcell]] ===
227 +
228 +=== 6.4.5. [[How can I install and configure SAP>>https://collab.dvb.bayern/pages/viewpage.action?pageId=67384557]] ===
229 +
226 226  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>7. Network / Internet</span>{{/html}}__ =
227 227  
228 228  **All information about Network connections and the Internet within the FMI Building.**