Changes for page Helpdesk

Last modified by Jonas Jelten on 2025/02/04 15:02
From version 8.1
edited by Aysegül Omus
on 2023/03/06 15:12
Change comment: There is no comment for this version
To version 14.1
edited by Aysegül Omus
on 2023/03/09 14:17
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -21,6 +21,7 @@
21 21  * viruses
22 22  * hardware damage
23 23  * data transfer
24 +
24 24  on private systems.
25 25  
26 26  Questions regarding central IT-Services like TUMOnline are the responsibility of the [[IT-Support>>https://www.it.tum.de/it-support/]].
... ... @@ -29,7 +29,7 @@
29 29  
30 30  * E-Mail: rbg@in.tum.de/rbg@ma.tum.de/rbg@cit.tum.de
31 31  * Telephone: 089 289 18018
32 -* Our [[Location>>Informatik.Helpdesk.HelpdeskStandort]]
33 +* Our [[Loca>>Informatik.Helpdesk.HelpdeskStandort]]o[[tion>>Informatik.Helpdesk.HelpdeskStandort]]
33 33  
34 34  == {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>Opening hours</span>{{/html}} ==
35 35  
... ... @@ -94,7 +94,7 @@
94 94  
95 95  === 2.1.7. [[Create an own website>>Informatik.Helpdesk.EigeneHomepage]] ===
96 96  
97 -=== 2.1.8. [[My name has changed. Can i change my RBG-Credentials?>>Informatik.Helpdesk.NamensAenderung]] ===
98 +=== 2.1.8. [[My name has changed. Can I change my RBG-Credentials?>>Informatik.Helpdesk.NamensAenderung]] ===
98 98  
99 99  === 2.1.9. [[Account after Exmatrikulation / End of Service/ End of Study>>Informatik.Helpdesk.Accountverlaengern]] ===
100 100  
... ... @@ -120,7 +120,7 @@
120 120  
121 121  All informations about hosting and set up of RBG mail addresses.
122 122  
123 -=== 3.1.1. [[How do i set up my RBG e-mail account?>>Informatik.Helpdesk.IntumMatumEmail]] ===
124 +=== 3.1.1. [[How do I set up my RBG e-mail account?>>Informatik.Helpdesk.IntumMatumEmail]] ===
124 124  
125 125  === 3.1.2. [[Self Service Portal: Forwarding, Vacation Message, other e-mail settings>>Informatik.Helpdesk.IntumMatumEmailWeiterleitungAbwesenheitsnotiz]] ===
126 126  
... ... @@ -192,7 +192,7 @@
192 192  
193 193  {{id name="DruckenMitarbeiter"/}}
194 194  
195 -== 5.2. Printing for Employees (Followme/Ucentral/Directprint) ==
196 +== 5.2. Printing for Employees (Followme/Qpilot) ==
196 196  
197 197  === 5.2.1. [[FollowMe: Driverinstallation and set up>>Informatik.Helpdesk.Followmeeinrichten]] ===
198 198  
... ... @@ -226,33 +226,28 @@
226 226  
227 227  === 6.1.3. [[Installing Matlab (Guests)>>Informatik.Helpdesk.MatlabInstallierenGast]] ===
228 228  
229 -== 6.2. Studisoft (www.studisoft.de) ==
230 +== 6.2. Microsoft Azure Dev Tools for Teaching (Students / Employees) ==
230 230  
231 -=== 6.2.1. [[Rights overview (Office Professional (Office 365)/Microsoft Imagine/Think-cell/Ms Campus>>Informatik.Helpdesk.Studisoft]] ===
232 +=== 6.2.1. [['Microsoft Azure Dev Tools for Teaching' replaces Microsoft Imagine>>Informatik.Helpdesk.Microsoftimagine]] ===
232 232  
233 -=== 6.2.2. [[Iso Files / Burn images on DVD>>Informatik.Helpdesk.Isobrennen]] ===
234 +=== 6.2.2. [[Instructions for microsoft azure portal products>>Informatik.Helpdesk.AnleitungfuerMicrosoftAzure]] ===
234 234  
235 -== 6.3. Microsoft Azure Dev Tools for Teaching (Students / Employees) ==
236 +== 6.3. MS Campus EES (Employees) ==
236 236  
237 -=== 6.3.1. [['Microsoft Azure Dev Tools for Teaching' replaces Microsoft Imagine>>Informatik.Helpdesk.Microsoftimagine]] ===
238 +=== 6.3.1. [[Instructions for MS Campus EES products (Office und Windows) >>Informatik.Helpdesk.AnleitungfuerMsCampus]] ===
238 238  
239 -=== 6.3.2. [[Instructions for microsoft azure portal products>>Informatik.Helpdesk.AnleitungfuerMicrosoftAzure]] ===
240 +=== 6.3.2. [[Activate Telnet with Windows 7 and Windows 10>>Informatik.Helpdesk.TelnetAktivieren]] ===
240 240  
241 -== 6.4. MS Campus EES (Employees) ==
242 +=== 6.3.3. [[Iso Files / Burn images on DVD>>Informatik.Helpdesk.Isobrennen]] ===
242 242  
243 -=== 6.4.1. [[Instructions for MS Campus EES products (Office und Windows) >>Informatik.Helpdesk.AnleitungfuerMsCampus]] ===
244 +== 6.4. Other software products ==
244 244  
245 -=== 6.4.2. [[Activate Telnet with Windows 7 and Windows 10>>Informatik.Helpdesk.TelnetAktivieren]] ===
246 +=== 6.4.1. [[Adobe Pro>>Informatik.Helpdesk.AdobePro]] ===
246 246  
248 +=== 6.4.2. [[Origin>>Informatik.Helpdesk.Origin]] ===
247 247  
248 -== 6.5. Other software products ==
250 +=== 6.4.3. [[Thinkcell>>Informatik.Helpdesk.Thinkcell]] ===
249 249  
250 -=== 6.5.1. [[Adobe Pro>>Informatik.Helpdesk.AdobePro]] ===
251 -
252 -=== 6.5.2. [[Origin>>Informatik.Helpdesk.Origin]] ===
253 -
254 -=== 6.5.3. [[Thinkcell>>Informatik.Helpdesk.Thinkcell]] ===
255 -
256 256  {{id name="NetzwerK"/}}
257 257  
258 258  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>7. Network / Internet</span>{{/html}}__ =