Changes for page Helpdesk

Last modified by Jonas Jelten on 2025/02/04 15:02
From version 64.1
edited by Jonas Jelten
on 2024/02/09 16:15
Change comment: Renamed back-links.
To version 71.1
edited by Aysegül Omus
on 2024/04/22 12:54
Change comment: Renamed back-links.

Summary

Details

Page properties
Author
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1 -XWiki.jelten
1 +XWiki.kahraman
Content
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75 75  
76 76  
77 77  
78 -== 2.1. ITO (in.tum/ma.tum/cit.tum) ==
78 +== 2.1. CIT (in.tum/ma.tum/cit.tum) ==
79 79  
80 -Information on hosting and overview of your ITO account.
80 +Information on hosting and overview of your CIT account.
81 81  
82 82  === 2.1.1. [[Account Information (Student/Coworker/Guest)>>Informatik.Helpdesk.Account]] ===
83 83  
84 -=== 2.1.2. [[Change the password of the CIT-Credentials>>Informatik.Helpdesk.Passwort]] ===
84 +=== 2.1.2. [[Change the password of the CIT-Credentials>>CIT.ITO.Docs.Services.E-Mail.Wie kann ich mein CIT Passwort ändern?.WebHome]] ===
85 85  
86 86  === 2.1.3. [[Find out the password of the CIT-Credentials>>Informatik.Helpdesk.Passwortnachlesen]] ===
87 87  
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97 97  
98 98  === 2.1.9. [[Account after Exmatrikulation / End of Service/ End of Study>>CIT.ITO.Docs.Services.E-Mail.Accountverlaengern.WebHome]] ===
99 99  
100 -=== 2.1.10. [[Request of in.tum/ma.tum/cit.tum Credentials for Non-Informatics / Non-Mathematics>>Informatik.Helpdesk.Kennungbeantragen]] ===
100 +=== 2.1.10. [[Request of in.tum/ma.tum/cit.tum Credentials for Non-Informatics / Non-Mathematics>>CIT.ITO.Docs.Services.E-Mail.Kennungbeantragen.WebHome]] ===
101 101  
102 102  == 2.2. TUM-Online (LRZ- Credentials) ==
103 103  
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107 107  
108 108  === 2.2.3. [[Reset Password for LRZ-Credentials>>Informatik.Helpdesk.Lrzpasswortaenderung]] ===
109 109  
110 -=== 2.2.4. [[TUM account after Exmatriculation/ End of Employment/ End of Study>>Informatik.Helpdesk.Mailaccount]] ===
110 +=== 2.2.4. [[TUM account after Exmatriculation/ End of Employment/ End of Study>>CIT.ITO.Docs.Guides.Mailaccount.WebHome]] ===
111 111  
112 112  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>3. E-Mail</span>{{/html}}__ =
113 113  
114 114  = 3.1. CIT (in.tum/ma.tum/cit.tum) =
115 115  
116 -All information about hosting and set up of ITO mail addresses.
116 +All information about hosting and set up of CIT mail addresses.
117 117  
118 118  === 3.1.1. [[How do I set up my CIT e-mail account?>>CIT.ITO.Docs.Services.E-Mail.CIT-Mail.WebHome]] ===
119 119  
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141 141  
142 142  === 3.2.3. [[TUM Address book>>Informatik.Helpdesk.AddressBook]] ===
143 143  
144 -=== 3.2.4. [[TUM e-mail account after exmatriculation/ end of employment/ end of study>>Informatik.Helpdesk.Mailaccount]] ===
144 +=== 3.2.4. [[TUM e-mail account after exmatriculation/ end of employment/ end of study>>CIT.ITO.Docs.Guides.Mailaccount.WebHome]] ===
145 145  
146 146  === 3.2.5. [[Shared Mailbox at the TUM>>Informatik.Helpdesk.Sharedmailbox]] ===
147 147  
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149 149  
150 150  === 4.1. [[General Information about the certificates and encryption>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/BenutzerZertifikateAllgemein]] ===
151 151  
152 -=== 4.2. [[Certificate request, download>>Informatik.Helpdesk.BenutzerZertifikate]] ===
152 +=== 4.2. [[Certificate request, download>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie kann ich ein Benutzerzertifikat beantragen?.WebHome]] ===
153 153  
154 154  === 4.3. [[Group certificate request, download>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie kann ich ein Gruppenzertifikat beantragen?.WebHome]] ===
155 155  
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157 157  
158 158  === 4.5. [[Export TUM/ITO certificate>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie kann ich mein Zertifikat exportieren?.WebHome]] ===
159 159  
160 -=== 4.6. [[Set up TUM/ITO certificate on a mobile device>>Informatik.Helpdesk.Zertifikataufmobilemgeraeteinrichten]] ===
160 +=== 4.6. [[Set up TUM/ITO certificate on a mobile device>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie kann ich das CIT Zertifikat auf mobilem Gerät einrichten?.WebHome]] ===
161 161  
162 162  === 4.7. [[Digital signature with certificate>>CIT.ITO.Docs.Services.Certificates.Client Certificate.Wie erstelle ich eine digitale Unterschrift mit Zertifikat?.WebHome]] ===
163 163  
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263 263  
264 264  === 8.3. [[Instructions for the ITO order form (only for employees of the faculties of Informatics and Mathematics)>>Informatik.Helpdesk.AnleitungFuerBestellformular]] ===
265 265  
266 -=== 8.4. [[Set Up >>Informatik.Helpdesk.Netzlaufwerk (Shared Folder)]]Network drive ===
266 +=== 8.4. [[Set Up Network drive >>Informatik.Helpdesk.Netzlaufwerk (Shared Folder)]] ===
267 267  
268 268  === 8.5. [[Set Up Nextcloud Calendar>>Informatik.Helpdesk.NextcloudKalender]] ===
269 269  
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271 271  
272 272  === 8.7. [[Change the Samba-password (Access on User directory via Windows) >>Informatik.Helpdesk.AendernSambaPW]] ===
273 273  
274 -=== 8.8. [[Sieve rules for the e-mail-filtering>>Informatik.Helpdesk.IntumEmailFilterregeln]] ===
274 +=== 8.8. [[Sieve rules for the e-mail-filtering>>CIT.ITO.Docs.Services.E-Mail.IntumEmailFilterregeln.WebHome]] ===
275 275  
276 276  === 8.9. [[Time Machine Backup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/TimeMachineBackup]] ===
277 277