Changes for page Helpdesk
Last modified by Jonas Jelten on 2025/02/04 15:02
From version 36.1
edited by Aysegül Omus
on 2023/09/19 14:00
on 2023/09/19 14:00
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... ... @@ -68,8 +68,13 @@ 68 68 69 69 === 1.2.5. [[Teamviewer installieren>>Informatik.Helpdesk.Teamviewer]] === 70 70 71 +=== 1.2.6. [[Install Dropbox on the black box >>Informatik.Benutzerwiki.DropBoxBlackBox]] === 72 + 73 + 71 71 = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>2. Account</span>{{/html}}__ = 72 72 76 + 77 + 73 73 == 2.1. ITO (in.tum/ma.tum/cit.tum) == 74 74 75 75 Information on hosting and overview your ITO account. ... ... @@ -110,19 +110,19 @@ 110 110 111 111 All informations about hosting and set up of ITO mail addresses. 112 112 113 -=== 3.1.1. [[How do I set up my ITO e-mail account?>>I nformatik.Helpdesk.CittumEmail.WebHome]] ===118 +=== 3.1.1. [[How do I set up my ITO e-mail account?>>CIT.ITO.Docs.Services.E-Mail.How can I set up the CIT Mail Account?.WebHome]] === 114 114 115 115 === 3.1.2. [[Self Service Portal: Forwarding, Vacation Message, other e-mail settings>>Informatik.Helpdesk.IntumMatumEmailWeiterleitungAbwesenheitsnotiz]] === 116 116 117 117 === 3.1.3. [[Change of mail server settings due to mail server sender restrictions>>Informatik.Helpdesk.MailserverAbsenderbeschraenkung]] === 118 118 119 -=== 3.1.4. [[How do I set up the CIT LDAP address book?>>I nformatik.Helpdesk.Citldap]] ===124 +=== 3.1.4. [[How do I set up the CIT LDAP address book?>>CIT.ITO.Docs.Services.E-Mail.How can I set up CIT LDAP address book on my computer?.WebHome]] === 120 120 121 -=== 3.1.5. [[Shared folder in the CIT domain>>I nformatik.Helpdesk.CitSharedFolder]] ===126 +=== 3.1.5. [[Shared folder in the CIT domain>>CIT.ITO.Docs.Services.E-Mail.CitSharedFolder.WebHome]] === 122 122 123 -=== 3.1.6. [[Shared Folder (gemeinsames Postfach)({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Informatik</span~>{{/html}})>>I nformatik.Helpdesk.Sharedfolder]] ===128 +=== 3.1.6. [[Shared Folder (gemeinsames Postfach)({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Informatik</span~>{{/html}})>>CIT.ITO.Docs.Services.E-Mail.Sharedfolder.WebHome]] === 124 124 125 -=== 3.1.7. [[Function Address ({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Mathematik</span~>{{/html}})>>I nformatik.Helpdesk.Funktionsadresse]] ===130 +=== 3.1.7. [[Function Address ({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Mathematik</span~>{{/html}})>>CIT.ITO.Docs.Services.E-Mail.Funktionsadresse.WebHome]] === 126 126 127 127 === 3.1.8. [[ITO e-mail account after exmatriculation/ end of employment/ end of study>>Informatik.Helpdesk.Accountverlaengern]] === 128 128 ... ... @@ -146,7 +146,7 @@ 146 146 147 147 === 4.2. [[Certificate request, download>>Informatik.Helpdesk.BenutzerZertifikate]] === 148 148 149 -=== 4.3. [[Group certificate request, download>>CIT.ITO.Docs. Guides.GruppenzertifikatBeantragen.WebHome]] ===154 +=== 4.3. [[Group certificate request, download>>CIT.ITO.Docs.Services.Client Certificate.Apply for a group certificate .WebHome]] === 150 150 151 151 === 4.4. [[ITO Certificate set up, extend>>Informatik.Helpdesk.BenutzerZertifikateInstallieren]] === 152 152 ... ... @@ -240,21 +240,21 @@ 240 240 241 241 === 7.1.2. [[eduVPN>>https://doku.lrz.de/display/PUBLIC/VPN+-+eduVPN+-+Installation+und+Konfiguration]] === 242 242 243 -=== 7.1.3. [[VPN Chair ({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Employees only</span~>{{/html}})>>I nformatik.Helpdesk.Vpn]] ===248 +=== 7.1.3. [[VPN Chair ({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Employees only</span~>{{/html}})>>CIT.ITO.Docs.Services.Vpn.WebHome]] === 244 244 245 245 == 7.2.Lan == 246 246 247 247 === 7.2.1. [[Using LAN-Cabel in the Rechnerhalle/FMI-Study rooms>>Informatik.Helpdesk.Lan]] === 248 248 249 -=== 7.2.2. [[Informatics Proxy>>I nformatik.Helpdesk.Network]] ===254 +=== 7.2.2. [[Informatics Proxy>>CIT.ITO.Docs.Services.Proxy.WebHome]] === 250 250 251 -=== 7.2.3. [[Request an IP Address ({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Employees ONLY</span~>{{/html}}) >>I nformatik.Helpdesk.Vpn]](Contact your Struktur-DB - administrator) ===256 +=== 7.2.3. [[Request an IP Address ({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Employees ONLY</span~>{{/html}}) >>CIT.ITO.Docs.Services.Vpn.WebHome]](Contact your Struktur-DB - administrator) === 252 252 253 253 = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>8. Other</span>{{/html}}__ = 254 254 255 255 === 8.1. [[Matrix Chat>>CIT.ITO.Docs.Services.Matrix.WebHome]] === 256 256 257 -=== 8.2. [[Big Blue Button>>I nformatik.Helpdesk.BigBlueButton]] ===262 +=== 8.2. [[Big Blue Button>>CIT.ITO.Docs.Services.BigBlueButton.WebHome]] === 258 258 259 259 === 8.3. [[Instructions for the ITO order form (only for employees of the faculties of Informatics and Mathematics)>>Informatik.Helpdesk.AnleitungFuerBestellformular]] === 260 260