Changes for page Helpdesk
Last modified by Jonas Jelten on 2025/02/04 15:02
From version 27.1
edited by Aysegül Omus
on 2023/04/28 12:42
on 2023/04/28 12:42
Change comment:
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To version 24.1
edited by Aysegül Omus
on 2023/03/23 12:49
on 2023/03/23 12:49
Change comment:
There is no comment for this version
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... ... @@ -273,50 +273,46 @@ 273 273 274 274 === 7.2.3. [[Request an IP Address ({{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'~>Employees ONLY</span~>{{/html}}) >>Informatik.Helpdesk.Vpn]](Contact your Struktur-DB - administrator) === 275 275 276 - 277 - 278 278 {{id name="SonstigeS"/}} 279 279 278 += __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>8. Netzlaufwerke einbinden</span>{{/html}}__ = 280 280 281 -= __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>8. Other</span>{{/html}}__ = 280 +=== 9.1. [[TUM Netzlaufwerk nas.ads.mwn.de>>Informatik.Helpdesk.MatrixChat.WebHome]] === 281 +=== 9.2. [[CIT Netzlaufwerk >>Informatik.Helpdesk.MatrixChat.WebHome]] === 282 +=== 9.3. [[RBG Netzlaufwerk >>Informatik.Helpdesk.MatrixChat.WebHome]] === 283 +=== 9.3. [[SIM Netzlaufwerk >>Informatik.Helpdesk.MatrixChat.WebHome]] === 282 282 283 -=== 8.1. [[Matrix Chat>>Informatik.Helpdesk.MatrixChat.WebHome]] === 284 284 285 -= ==8.2.[[Big BlueButton>>Informatik.Helpdesk.BigBlueButton]]===286 += __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>9. Other</span>{{/html}}__ = 286 286 287 -=== 8.3. [[Instructions for the RBG order form (only for employees of the faculties of Informaticsand Mathematics)>>Informatik.Helpdesk.AnleitungFuerBestellformular]] ===288 +=== 9.1. [[Matrix Chat>>Informatik.Helpdesk.MatrixChat.WebHome]] === 288 288 289 -=== 8.4. [[SetUp Networkdrive)>>Informatik.Helpdesk.Netzlaufwerk (Shared Folder)]] ===290 +=== 9.2. [[Big Blue Button>>Informatik.Helpdesk.BigBlueButton]] === 290 290 291 -=== 8.5. [[SetUpNextcloudCalender)>>Informatik.Helpdesk.NextcloudKalender]] ===292 +=== 9.3. [[Instructions for the RBG order form (only for employees of the faculties of Informatics and Mathematics)>>Informatik.Helpdesk.AnleitungFuerBestellformular]] === 292 292 293 -=== 8.6. [[TheNewAwardNote(VGV)>>Informatik.Helpdesk.VGV]] ===294 +=== 9.4. [[Change the Samba-password (Access on User directory via Wiondows) >>Informatik.Helpdesk.AendernSambaPW]] === 294 294 295 -=== 8.7. [[ChangetheSamba-password (AccessonUserdirectory via Wiondows)>>Informatik.Helpdesk.AendernSambaPW]] ===296 +=== 9.5. [[Sieve rules for the e-mail-filtering>>Informatik.Helpdesk.IntumEmailFilterregeln]] === 296 296 297 -=== 8.8. [[Sieverules for thee-mail-filtering>>Informatik.Helpdesk.IntumEmailFilterregeln]] ===298 +=== 9.6. [[Time Machine Backup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/TimeMachineBackup]] === 298 298 299 -=== 8.9. [[Time MachineBackup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/TimeMachineBackup]] ===300 +=== 9.7. [[Linux Borg Backup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/BorgBackup]] === 300 300 301 -=== 8.10. [[Linux Borg Backup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/BorgBackup]] === 302 302 303 - 304 - 305 - 306 306 = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>10. Frequently asked questions</span>{{/html}}__ = 307 307 308 308 Instructions on how to fix common errors and problems. 309 309 310 -=== 9.1. [[Thunderbird/ Firefox doesn't start anymore>>Informatik.Helpdesk.Probleme]] ===307 +=== 10.1. [[Thunderbird/ Firefox doesn't start anymore>>Informatik.Helpdesk.Probleme]] === 311 311 312 -=== 9.2. [[BlackBox login screen stops sesssion >>Informatik.Helpdesk.Probleme]] ===309 +=== 10.2. [[BlackBox login screen stops sesssion >>Informatik.Helpdesk.Probleme]] === 313 313 314 314 315 - 316 316 = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>11. Security</span>{{/html}}__ = 317 317 318 318 Instructions on how to fix malware problems 319 319 320 -=== 1 0.1. [[Ransomware: WannaCry>>Informatik.Helpdesk.WannaCry]] ===316 +=== 11.1. [[Ransomware: WannaCry>>Informatik.Helpdesk.WannaCry]] === 321 321 322 -=== 1 0.2. [[Windows Updates>>Informatik.Helpdesk.LrzWSUSUpdate]] ===318 +=== 11.2. [[Windows Updates>>Informatik.Helpdesk.LrzWSUSUpdate]] ===