Changes for page Helpdesk
Last modified by Jonas Jelten on 2025/02/04 15:02
From version 23.1
edited by Begüm Balat
on 2023/03/21 17:45
on 2023/03/21 17:45
Change comment:
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To version 24.1
edited by Aysegül Omus
on 2023/03/23 12:49
on 2023/03/23 12:49
Change comment:
There is no comment for this version
Summary
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Page properties (2 modified, 0 added, 0 removed)
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... ... @@ -145,10 +145,12 @@ 145 145 146 146 === 3.2.2. [[TUM Exchange>>Informatik.Helpdesk.TumExchange]] === 147 147 148 -=== 3.2.3. [[TUM e-mail account afterxmatriculation/endof employment/ end of study>>Informatik.Helpdesk.Mailaccount]] ===148 +=== 3.2.3. [[TUM Address book>>Informatik.Helpdesk.AddressBook]] === 149 149 150 -=== 3.2.4. [[ SharedMailboxat theTUM>>Informatik.Helpdesk.Sharedmailbox]] ===150 +=== 3.2.4. [[TUM e-mail account after exmatriculation/ end of employment/ end of study>>Informatik.Helpdesk.Mailaccount]] === 151 151 152 +=== 3.2.5. [[Shared Mailbox at the TUM>>Informatik.Helpdesk.Sharedmailbox]] === 153 + 152 152 {{id name="ZertifikaT"/}} 153 153 154 154 = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>4. Certificates</span>{{/html}}__ = ... ... @@ -273,36 +273,44 @@ 273 273 274 274 {{id name="SonstigeS"/}} 275 275 276 -= __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>8. Other</span>{{/html}}__ =278 += __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>8. Netzlaufwerke einbinden</span>{{/html}}__ = 277 277 278 -=== 8.1. [[Matrix Chat>>Informatik.Helpdesk.MatrixChat.WebHome]] === 280 +=== 9.1. [[TUM Netzlaufwerk nas.ads.mwn.de>>Informatik.Helpdesk.MatrixChat.WebHome]] === 281 +=== 9.2. [[CIT Netzlaufwerk >>Informatik.Helpdesk.MatrixChat.WebHome]] === 282 +=== 9.3. [[RBG Netzlaufwerk >>Informatik.Helpdesk.MatrixChat.WebHome]] === 283 +=== 9.3. [[SIM Netzlaufwerk >>Informatik.Helpdesk.MatrixChat.WebHome]] === 279 279 280 -=== 8.2. [[Big Blue Button>>Informatik.Helpdesk.BigBlueButton]] === 281 281 282 -= ==8.3. [[Instructions for the RBG order form(onlyformployeesofthefacultiesof Informaticsand Mathematics)>>Informatik.Helpdesk.AnleitungFuerBestellformular]]===286 += __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>9. Other</span>{{/html}}__ = 283 283 284 -=== 8.4. [[Changethe Samba-password (Access on User directoryviaWiondows)>>Informatik.Helpdesk.AendernSambaPW]] ===288 +=== 9.1. [[Matrix Chat>>Informatik.Helpdesk.MatrixChat.WebHome]] === 285 285 286 -=== 8.5. [[Sieverulesforthe e-mail-filtering>>Informatik.Helpdesk.IntumEmailFilterregeln]] ===290 +=== 9.2. [[Big Blue Button>>Informatik.Helpdesk.BigBlueButton]] === 287 287 288 -=== 8.6. [[TimeMachineBackup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/TimeMachineBackup]] ===292 +=== 9.3. [[Instructions for the RBG order form (only for employees of the faculties of Informatics and Mathematics)>>Informatik.Helpdesk.AnleitungFuerBestellformular]] === 289 289 290 -=== 8.7. [[Linux BorgBackup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/BorgBackup]] ===294 +=== 9.4. [[Change the Samba-password (Access on User directory via Wiondows) >>Informatik.Helpdesk.AendernSambaPW]] === 291 291 296 +=== 9.5. [[Sieve rules for the e-mail-filtering>>Informatik.Helpdesk.IntumEmailFilterregeln]] === 292 292 293 -= __{{htmlwiki="true"}}<spanclass='WYSIWYG_COLOR ' style='color:Navy'>9.Frequentlyasked questions</span>{{/html}}__=298 +=== 9.6. [[Time Machine Backup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/TimeMachineBackup]] === 294 294 300 +=== 9.7. [[Linux Borg Backup>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/BorgBackup]] === 301 + 302 + 303 += __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>10. Frequently asked questions</span>{{/html}}__ = 304 + 295 295 Instructions on how to fix common errors and problems. 296 296 297 -=== 9.1. [[Thunderbird/ Firefox doesn't start anymore>>Informatik.Helpdesk.Probleme]] ===307 +=== 10.1. [[Thunderbird/ Firefox doesn't start anymore>>Informatik.Helpdesk.Probleme]] === 298 298 299 -=== 9.2. [[BlackBox login screen stops sesssion >>Informatik.Helpdesk.Probleme]] ===309 +=== 10.2. [[BlackBox login screen stops sesssion >>Informatik.Helpdesk.Probleme]] === 300 300 301 301 302 -= __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>1 0. Security</span>{{/html}}__ =312 += __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>11. Security</span>{{/html}}__ = 303 303 304 304 Instructions on how to fix malware problems 305 305 306 -=== 1 0.1. [[Ransomware: WannaCry>>Informatik.Helpdesk.WannaCry]] ===316 +=== 11.1. [[Ransomware: WannaCry>>Informatik.Helpdesk.WannaCry]] === 307 307 308 -=== 1 0.2. [[Windows Updates>>Informatik.Helpdesk.LrzWSUSUpdate]] ===318 +=== 11.2. [[Windows Updates>>Informatik.Helpdesk.LrzWSUSUpdate]] ===