Changes for page Helpdesk
Last modified by Jonas Jelten on 2025/02/04 15:02
From version 23.1
edited by Begüm Balat
on 2023/03/21 17:45
on 2023/03/21 17:45
Change comment:
There is no comment for this version
To version 16.1
edited by Thomas Walter Erbesdobler
on 2023/03/09 15:04
on 2023/03/09 15:04
Change comment:
Renamed back-links.
Summary
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Page properties (2 modified, 0 added, 0 removed)
Details
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... ... @@ -12,7 +12,7 @@ 12 12 * WLAN-problems within the Uni-Network 13 13 * VPN-Connection to the TUM 14 14 * set up of the RBG certificate 15 -Furthermore the helpdesk maintains two websites. The Wiki [[wiki.rbg.tum.de>>%SCRIPTURL{"view"}%/]] and the Knowledge Database [[kb.in.tum.de>>https://kb.in.tum.de/questions/]] which are continuously updated. Many answers for common questions can be found quickly in those articles. 15 +Furthermore the helpdesk maintains two websites. The Wiki [[xwiki.rbg.tum.de>>%SCRIPTURL{"view"}%/]] and the Knowledge Database [[kb.in.tum.de>>https://kb.in.tum.de/questions/]] which are continuously updated. Many answers for common questions can be found quickly in those articles. 16 16 17 17 On voluntary basis, and depending on our work amount, we try to answer other questions regarding private systems, to provide a good study and work environement for students and staff. 18 18 ... ... @@ -30,7 +30,7 @@ 30 30 31 31 * E-Mail: rbg@in.tum.de/rbg@ma.tum.de/rbg@cit.tum.de 32 32 * Telephone: 089 289 18018 33 -* Our [[Loca>>Informatik.Helpdesk.HelpdeskStandort]][[tion>>Informatik.Helpdesk.HelpdeskStandort]] 33 +* Our [[Loca>>Informatik.Helpdesk.HelpdeskStandort]]o[[tion>>Informatik.Helpdesk.HelpdeskStandort]] 34 34 35 35 == {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>Opening hours</span>{{/html}} == 36 36 ... ... @@ -161,14 +161,16 @@ 161 161 162 162 === 4.4. [[RBG Certificate set up, extend>>Informatik.Helpdesk.BenutzerZertifikateInstallieren]] === 163 163 164 -=== 4.5. [[Export TUM/RBG certificate>>Informatik.Helpdesk.ZertifikatExportieren]] === 164 +=== 4.5. [[ Export TUM/RBG certificate>>Informatik.Helpdesk.ZertifikatExportieren]] === 165 165 166 -=== 4.6. [[Set up TUM/RBGcertificate onamobiledevice>>Informatik.Helpdesk.Zertifikataufmobilemgeraeteinrichten]] ===166 +=== 4.6. [[Set up Ldap server on your own Computer>>Informatik.Helpdesk.LdapZertifikate]] === 167 167 168 -=== 4.7. [[ Digitalsignaturewithcertificate>>Informatik.Helpdesk.DigitaleUnterschrift]] ===168 +=== 4.7. [[Set up TUM/RBG certificate on a mobile device>>Informatik.Helpdesk.Zertifikataufmobilemgeraeteinrichten]] === 169 169 170 -=== 4.8. [[ Validation of digital signature>>Informatik.Helpdesk.DigitaleUnterschriftValidieren]] ===170 +=== 4.8. [[Digital signature with certificate>>Informatik.Helpdesk.DigitaleUnterschrift]] === 171 171 172 +=== 4.9. [[Validation of digital signature>>Informatik.Helpdesk.DigitaleUnterschriftValidieren]] === 173 + 172 172 {{id name="DruckeN"/}} 173 173 174 174 = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>5. Printing</span>{{/html}}__ = ... ... @@ -193,14 +193,12 @@ 193 193 194 194 == 5.2. Printing for Employees (Followme/Qpilot) == 195 195 196 -=== 5.2.1. [[FollowMe: Driverinstallation and set up>> https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDrucker/]] ===198 +=== 5.2.1. [[FollowMe: Driverinstallation and set up>>Informatik.Helpdesk.Followmeeinrichten]] === 197 197 198 198 === 5.2.2. [[Print from the web on Qpilot>>Informatik.Helpdesk.Druckenucentral]] === 199 199 200 200 === 5.2.3. [[Xerox-Printer Card registration>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKarteEinrichten]] === 201 201 202 -=== 5.2.3. [[Xerox-Drucker Kartenregistrierung>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKarteEinrichten]] === 203 - 204 204 === 5.2.4. [[Collect your prints from Xerox Work Centre 7835 >>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerDruckAbholen]] === 205 205 206 206 === 5.2.5. [[Copy with XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKopieren]] === ... ... @@ -275,7 +275,7 @@ 275 275 276 276 = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>8. Other</span>{{/html}}__ = 277 277 278 -=== 8.1. [[Matrix Chat>>Informatik.Helpdesk.Matrix Chat.WebHome]] ===278 +=== 8.1. [[Set up Matrix Chat>>Informatik.Helpdesk.Matrixchat]] === 279 279 280 280 === 8.2. [[Big Blue Button>>Informatik.Helpdesk.BigBlueButton]] === 281 281