Changes for page Helpdesk

Last modified by Jonas Jelten on 2025/02/04 15:02
From version 15.1
edited by Aysegül Omus
on 2023/03/09 14:19
Change comment: There is no comment for this version
To version 17.1
edited by Aysegül Omus
on 2023/03/10 10:33
Change comment: There is no comment for this version

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12 12  * WLAN-problems within the Uni-Network
13 13  * VPN-Connection to the TUM
14 14  * set up of the RBG certificate
15 -Furthermore the helpdesk maintains two websites. The Wiki [[xwiki.rbg.tum.de>>%SCRIPTURL{"view"}%/]] and the Knowledge Database [[kb.in.tum.de>>https://kb.in.tum.de/questions/]] which are continuously updated. Many answers for common questions can be found quickly in those articles.
15 +Furthermore the helpdesk maintains two websites. The Wiki [[wiki.rbg.tum.de>>%SCRIPTURL{"view"}%/]] and the Knowledge Database [[kb.in.tum.de>>https://kb.in.tum.de/questions/]] which are continuously updated. Many answers for common questions can be found quickly in those articles.
16 16  
17 17  On voluntary basis, and depending on our work amount, we try to answer other questions regarding private systems, to provide a good study and work environement for students and staff.
18 18  
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30 30  
31 31  * E-Mail: rbg@in.tum.de/rbg@ma.tum.de/rbg@cit.tum.de
32 32  * Telephone: 089 289 18018
33 -* Our [[Loca>>Informatik.Helpdesk.HelpdeskStandort]]o[[tion>>Informatik.Helpdesk.HelpdeskStandort]]
33 +* Our [[Loca>>Informatik.Helpdesk.HelpdeskStandort]][[tion>>Informatik.Helpdesk.HelpdeskStandort]]
34 34  
35 35  == {{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>Opening hours</span>{{/html}} ==
36 36  
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121 121  
122 122  All informations about hosting and set up of RBG mail addresses.
123 123  
124 -=== 3.1.1. [[How do I set up my RBG e-mail account?>>Informatik.Helpdesk.IntumMatumEmail]] ===
124 +=== 3.1.1. [[How do I set up my RBG e-mail account?>>Informatik.Helpdesk.CittumEmail.WebHome]] ===
125 125  
126 126  === 3.1.2. [[Self Service Portal: Forwarding, Vacation Message, other e-mail settings>>Informatik.Helpdesk.IntumMatumEmailWeiterleitungAbwesenheitsnotiz]] ===
127 127