Changes for page Helpdesk

Last modified by Jonas Jelten on 2025/02/04 15:02
From version 111.1
edited by Aysegül Omus
on 2025/01/31 12:25
Change comment: Renamed back-links.
To version 125.1
edited by Aysegül Omus
on 2025/01/31 12:25
Change comment: Renamed back-links.

Summary

Details

Page properties
Content
... ... @@ -42,13 +42,13 @@
42 42  
43 43  == 1.1. Remote ==
44 44  
45 -=== 1.1.1. [[Ssh Access>>Informatik.Helpdesk.Ssh]] ===
45 +=== 1.1.1. [[Ssh Access>>CIT.ITO.Docs.Guides.Helpdesk.Ssh.WebHome]] ===
46 46  
47 -=== 1.1.2. [[Ssh Login without password>>Informatik.Helpdesk.Ssh||anchor="OpenSSHKey"]] (SSH Key set up) ===
47 +=== 1.1.2. [[Ssh Login without password>>CIT.ITO.Docs.Guides.Helpdesk.Ssh.WebHome||anchor="OpenSSHKey"]] (SSH Key set up) ===
48 48  
49 49  === 1.1.3. [[Data transfer between Rechnerhalle and a private Computer>>CIT.ITO.Docs.Guides.Helpdesk.DatenTransfer.WebHome]] (Certificate, Pictures etc.) ===
50 50  
51 -=== 1.1.4. [[Run programs so they don't terminate at the logout>>Informatik.Helpdesk.ProgrammeBeimLogoutNichtBeenden]] ===
51 +=== 1.1.4. [[Run programs so they don't terminate at the logout>>CIT.ITO.Docs.Guides.Helpdesk.ProgrammeBeimLogoutNichtBeenden.WebHome]] ===
52 52  
53 53  === 1.1.5. [[Remote Desktop Access>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/RemoteDesktop]] ===
54 54  
... ... @@ -66,7 +66,7 @@
66 66  
67 67  === 1.2.4. [[Change access rights for your home directory>>Informatik.Helpdesk.Zugriffsrechte]] ===
68 68  
69 -=== 1.2.5. [[Teamviewer installieren>>Informatik.Helpdesk.Teamviewer]] ===
69 +=== 1.2.5. [[Teamviewer installieren>>CIT.ITO.Docs.Guides.Helpdesk.Teamviewer.WebHome]] ===
70 70  
71 71  === 1.2.6. [[Install Dropbox on the black box >>Informatik.Benutzerwiki.DropBoxBlackBox]] ===
72 72  
... ... @@ -83,9 +83,9 @@
83 83  
84 84  === 2.1.2. [[Change the password of the CIT-Credentials>>CIT.ITO.Docs.Services.CIT-Account.PasswordChange.WebHome]] ===
85 85  
86 -=== 2.1.3. [[Find out the password of the CIT-Credentials>>Informatik.Helpdesk.Passwortnachlesen]] ===
86 +=== 2.1.3. [[Find out the password of the CIT-Credentials>>CIT.ITO.Docs.Guides.Helpdesk.Passwortnachlesen.WebHome]] ===
87 87  
88 -=== 2.1.4. [[Reset the password of ITO-Credentials yourself / Activate the ITO Account>>Informatik.Helpdesk.Passwortzurücksetzen]] ===
88 +=== 2.1.4. [[Reset the password of ITO-Credentials yourself / Activate the ITO Account>>CIT.ITO.Docs.Guides.Helpdesk.Passwortzurücksetzen.WebHome]] ===
89 89  
90 90  === 2.1.5. [[Reset password of the ITO-Credentials>>https://wiki.ito.cit.tum.de/bin/view/Informatik/Helpdesk/Passwortzurücksetzen#]] ===
91 91  
... ... @@ -93,7 +93,7 @@
93 93  
94 94  === 2.1.7. [[Create your website>>CIT.ITO.Docs.Guides.Helpdesk.EigeneHomepage.WebHome]] ===
95 95  
96 -=== 2.1.8. [[My name has changed. Can I change my CIT credentials?>>Informatik.Helpdesk.NamensAenderung]] ===
96 +=== 2.1.8. [[My name has changed. Can I change my CIT credentials?>>CIT.ITO.Docs.Guides.Helpdesk.NamensAenderung.WebHome]] ===
97 97  
98 98  === 2.1.9. [[Account after Exmatrikulation / End of Service/ End of Study>>CIT.ITO.Docs.Services.CIT-Account.Extension.WebHome]] ===
99 99  
... ... @@ -103,7 +103,7 @@
103 103  
104 104  === 2.2.1. [[Apply for LRZ-Login for guests and external student assistants>>CIT.ITO.Docs.Guides.Helpdesk.Gastaccount.WebHome]] ===
105 105  
106 -=== 2.2.2. [[Personal Identification Number (PIN) for TUMonline >>Informatik.Helpdesk.Pinfuertumonline]] ===
106 +=== 2.2.2. [[Personal Identification Number (PIN) for TUMonline >>CIT.ITO.Docs.Guides.Helpdesk.Pinfuertumonline.WebHome]] ===
107 107  
108 108  === 2.2.3. [[Reset Password for LRZ-Credentials>>CIT.ITO.Docs.Guides.Helpdesk.Lrzpasswortaenderung.WebHome]] ===
109 109  
... ... @@ -143,7 +143,7 @@
143 143  
144 144  === 3.2.4. [[TUM e-mail account after exmatriculation/ end of employment/ end of study>>CIT.ITO.Docs.Guides.Mailaccount.WebHome]] ===
145 145  
146 -=== 3.2.5. [[Shared Mailbox at the TUM>>Informatik.Helpdesk.Sharedmailbox]] ===
146 +=== 3.2.5. [[Shared Mailbox at the TUM>>CIT.ITO.Docs.Guides.Helpdesk.Sharedmailbox.WebHome]] ===
147 147  
148 148  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>4. Certificates</span>{{/html}}__ =
149 149  
... ... @@ -175,7 +175,7 @@
175 175  
176 176  === 5.3. [[Print from the web on Qpilot>>CIT.ITO.Docs.Guides.Helpdesk.Druckenucentral.WebHome]] ===
177 177  
178 -=== 5.4. [[Printing Thesis, Seminar, etc>>Informatik.Helpdesk.Printer]] ===
178 +=== 5.4. [[Printing Thesis, Seminar, etc>>CIT.ITO.Docs.Guides.Helpdesk.Printer.WebHome]] ===
179 179  
180 180  === 5.5. [[Copy with XEROX Work Centre 7835>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/XeroxDruckerKopieren]] ===
181 181  
... ... @@ -211,7 +211,7 @@
211 211  
212 212  === 6.3.1. [[Instructions for MS Campus EES products (Office and Windows) >>CIT.ITO.Docs.Guides.Helpdesk.AnleitungfuerMsCampus.WebHome]] ===
213 213  
214 -=== 6.3.2. [[Activate Telnet with Windows 7 and Windows 10>>Informatik.Helpdesk.TelnetAktivieren]] ===
214 +=== 6.3.2. [[Activate Telnet with Windows 7 and Windows 10>>CIT.ITO.Docs.Guides.Helpdesk.TelnetAktivieren.WebHome]] ===
215 215  
216 216  === 6.3.3. [[Iso Files / Burn images on DVD>>CIT.ITO.Docs.Guides.Helpdesk.Isobrennen.WebHome]] ===
217 217  
... ... @@ -221,7 +221,7 @@
221 221  
222 222  === 6.4.2. [[Adobe Pro>>CIT.ITO.Docs.Guides.Helpdesk.AdobePro.WebHome]] ===
223 223  
224 -=== 6.4.3. [[Origin>>Informatik.Helpdesk.Origin]] ===
224 +=== 6.4.3. [[Origin>>CIT.ITO.Docs.Guides.Helpdesk.Origin.WebHome]] ===
225 225  
226 226  === 6.4.4. [[Thinkcell>>Informatik.Helpdesk.Thinkcell]] ===
227 227  
... ... @@ -255,9 +255,9 @@
255 255  
256 256  === 8.3. [[Instructions for the ITO order form (only for employees of the faculties of Informatics and Mathematics)>>CIT.ITO.Docs.Guides.Helpdesk.AnleitungFuerBestellformular.WebHome]] ===
257 257  
258 -=== 8.4. [[Set Up Network drive >>Informatik.Helpdesk.Netzlaufwerk (Shared Folder)]] ===
258 +=== 8.4. [[Set Up Network drive >>CIT.ITO.Docs.Guides.Helpdesk.Netzlaufwerk (Shared Folder).WebHome]] ===
259 259  
260 -=== 8.5. [[Set Up Nextcloud Calendar>>Informatik.Helpdesk.NextcloudKalender]] ===
260 +=== 8.5. [[Set Up Nextcloud Calendar>>CIT.ITO.Docs.Guides.Helpdesk.NextcloudKalender.WebHome]] ===
261 261  
262 262  === 8.6. [[The New Award Note (VGV>>Informatik.Helpdesk.VGV]]) ===
263 263  
... ... @@ -273,9 +273,9 @@
273 273  
274 274  Instructions on how to fix common errors and problems.
275 275  
276 -=== 9.1. [[Thunderbird/ Firefox doesn't start anymore>>Informatik.Helpdesk.Probleme]] ===
276 +=== 9.1. [[Thunderbird/ Firefox doesn't start anymore>>CIT.ITO.Docs.Guides.Helpdesk.Probleme.WebHome]] ===
277 277  
278 -=== 9.2. [[BlackBox login screen stops session >>Informatik.Helpdesk.Probleme]] ===
278 +=== 9.2. [[BlackBox login screen stops session >>CIT.ITO.Docs.Guides.Helpdesk.Probleme.WebHome]] ===
279 279  
280 280  = __{{html wiki="true"}}<span class='WYSIWYG_COLOR ' style='color:Navy'>11. Security</span>{{/html}}__ =
281 281